Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleLack professionalism
Awful morale, stephen is pulling this company right down to the bottom, he himself isnt good at what he does and hes dragging the company down with him
Sad really to see people in such a bad way, almost make’s me understand why he’s lacking behind with his poor service.
Malik · 10 June 2023
★★★★★ 5/5
GoogleMy friends and I used Henry's in our final year in university and I can confidently say they were our favourite student estate agent to deal with. Would have happily used them again if our studies continued!
Sophie · 16 April 2024
★★★★★ 5/5
GoogleTan was incredibly helpful and quick at helping us rent a property - always available to answer any questions at any time - would very much recommend
Bridget · 11 June 2017
★★★★★ 1/5
GooglePlease dont rent a house from this agent! All the staffs are definately cheaters!
If you have rent from henrys already and have some problems with them, contact the student union advice centre, the lawyers will help you for free
And remember to check if your deposit have been protected, if not you can ask for three times compensation.NegativeResponsiveness, Quality, Professionalism, Value
Zihao · 28 August 2021
★★★★★ 4/5
GoogleThe agents are very friendly and replies quickly to any issues. The rent is a little pricy but good value considering the newness and location of the flat (close to university for students).
Maureen · 16 April 2024
★★★★★ 5/5
GoogleI had an overall good experience, I had a studio for 2 years that cost £650. Bills included for university. The agency deals with maintenance issues, they tend to be quick upon request.
Buse · 16 April 2024
★★★★★ 1/5
GoogleYou should avoid this as they are too unprofessional. Call & send message to this agency, the sales named Stephen literally doesn’t help at all. Some of my friends have similar experiences with this agency. Go to high street and pick any proper agents.
Cruise · 10 June 2023
★★★★★ 5/5
GoogleGreat service - Sean in particular has been very helpful in addressing any inquiries I've had. Highly recommend.
Tracy · 30 June 2024
★★★★★ 1/5
GoogleOn the surface they come across as helpful, but as soon as you sign the contract you're essentially signing away your life.
Cristian · 10 April 2024
★★★★★ 1/5
GoogleThe members of the team constantly ignore our requests, even the simplest ones such as sending us a reference number, or solving minor issues concerning the house.
The services were really good until we actually moved in the house, point at which we started to be totally ignored.
I am deeply disappointed by the agency and its staff.
Mathieu · 11 June 2019
★★★★★ 5/5
GoogleFriendly and helpful lettings agents. I rented a student flat with Henry’s.
Ben · 28 September 2024
★★★★★ 5/5
GoogleI had a good experience with this agent and I’m happy I met them.. guys trust them to deliver 100 percent
Katrina · 16 April 2024
★★★★★ 5/5
GoogleGreat property and price with lovely staff that are always happy to help
William · 29 August 2024
★★★★★ 1/5
GoogleStaff are very unprofessional and have very poor knowledge of the property market in the area. Provided inaccurate information about a property and lack knowledge of the current property selling/renting market. If you are serious about selling your property, don’t even think about using Henry’s. Very poor service.NegativeQuality, Professionalism, Value
Alemayehu · 14 June 2021
★★★★★ 5/5
GoogleThese guys were incredible at finding me a room to rent at very short notice - very helpful, great advice. I got a really nice room for a very reasonable price. They sent all the paperwork through in under a day - I had the place on the same day that I viewed it! Highly recommended!
Harry · 11 June 2019
★★★★★ 4/5
GoogleGood experienced company for students to rent, me and my group had no issues at all during our tenancy
Owen · 16 April 2024
★★★★★ 1/5
GoogleCalled this week 3 times (on separate days) to book an appointment to see 3 properties and never received a call back. Can't imagine any landlord being satisfied with such representation.
Jekaterina · 10 June 2023
★★★★★ 5/5
GoogleHaving a great time with Henry’s, perfect tenancy found and quick responses. Would definitely recommend them.
Jingwei · 16 April 2024
★★★★★ 2/5
GoogleCheap, but poor service. To put this review into a context, I'm a landlord. Tan and Stephen are both nice enough but hopeless at delivering on what they promise. I am still waiting for some pretty basic things that they agreed to do over 6 months ago, despite numerous chasers and excuses.
Mighty · 11 June 2019
★★★★★ 5/5
GoogleThe landlord has been very helpful with our requests (new washing machine, microwave, toaster, etc.)
Daniel · 16 April 2024
★★★★★ 1/5
GoogleI have been waiting weeks for a refund on my security deposit. Each time I am given a date for when it will be refunded, it's delayed even further. It's so disappointing that so many students have such terrible experiences with this place. Avoid.
Celine · 10 June 2021
★★★★★ 5/5
GoogleGreat service, highly recommend using them
Sabrina · 29 August 2024
★★★★★ 5/5
GoogleAmazing agency! Stephen helped us so much with everything and made the things much easier. He was very kind and professional all the time and we got even more than what we were promised thanks to him. We are very grateful for his help. Would highly recommend!
Mehmed · 10 June 2020
★★★★★ 5/5
GoogleThey are professional and nice with warm heart. Worth to trust them.
Authen · 16 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.