Trusted Agent profile · Coventry
★★★★★
137 reviews across 3 platforms
Bayley House, 22-23 Bayley Lane, Coventry, CV1 5RJ
GLB Property Services Limited's office in Coventry, at Bayley House, is rated 4.2 out of 5 across 137 reviews on three platforms, including 115 Google reviews rated 4.2.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GoogleHaving normally dealt with my rentals myself, Gemma and her team worked tirelessly and efficiently to find a suitable tenant taking all the stress out of the process and leaving me wishing i had used GLB before! Needless to say I will certainly be using them again! Particular thanks to Chloe and Claire
5/5
GoogleWhere do i even start! In the last 6 years of working with multiple estate agencies both independant and countrywide, GLB are hands down the best estate agency that i have ever dealt with. The phone is answered every single time. My enquiries are dealt with very professionally and maintenance issues resolved generally within 48 hours, which is impeccable. Jess, Emily and Hannah all work relentlessly to ensure that the properties they manage are kept spic and span and i can't express enough as both a landlord and company let managing agency how much I appreciate that. 5* would highly recommend if you are a landlord or tenant looking for your new home, or for someone to manage it for you.
5/5
GoogleI have been working with GLB for the last 4 years and it has been such a pleasant experience, they keep on top of all maintenance to ensure all tenants are happy, if any issues arise they address them as soon as possible and they have such a great team in the office.
5/5
TrustpilotGLB Property Services are leading the way
GLB Property Services are, in my opinion, the best estate agents in Coventry. They are consistently prompt, efficient, and highly reliable. Their professionalism is second to none.
4/5
GoogleGreat service, very friendly and professional.Well done.
5/5
GoogleShe helped me with exactly what I was looking for and it was very prompt.
5/5
GoogleFriendly knowledgeable & efficient
1/5
Facebookabsolutely terrible services and unreliable.. would not recommend
Also verbally said they would return a deposit if I said I didn’t want the property and then gave me a link to ombudsman when they are not even part of this service
5/5
GoogleFor nearly two years, I have utilized GLB's services, and they have consistently provided exceptional assistance in securing suitable accommodations for myself and my associates. In particular, Chloe has demonstrated remarkable proficiency in efficiently managing the documentation process. I wholeheartedly recommend GLB to anyone seeking rental properties in the Coventry area.
5/5
TrustpilotGLB quality lettings services 👌
GLB management and staff team are very professional and provide excellent services and support with our BTL properties in Coventry.
1/5
GoogleDo not book with them, had so many issues with this company. From our deposit been taking (which we appealed and won), nearly getting evicted, a lot of maintenance issues, people coming in randomly without alerting us (house filled with girls) and a lot of WIFI issues. There's many more and to top that their customer service is very very poor. If I could give no stars, I would!
5/5
GoogleFantastic agents. Very smooth transaction. Very helpful cannot wait to move into my new home.
5/5
GoogleBrilliant agent! Helped me integrate into my new place swiftly and in a good manner. The staff here are lovely and always willing to help! They are super responsive and professional, thanks again☺️
5/5
GoogleThe service rendered to me is Top Notch from Beth to Chloe and other members of the Team. I’ve not experienced such in a while now. Thank you for the warmth reception and speedy response to all my enquiries. Rest Assured I’ll tell my loved ones about GLB Properties.
5/5
TrustpilotGreat service, sales and management
GLB have always managed my properties and I'm very happy with the service.
5/5
GoogleI’ve worked with GLB for 4 years now, being a HMO landlord I find the team to be very organised & helpful at all times managing my properties. They keep me updated at all times & always go above & beyond, very satisfied customer! Highly Recommended.
5/5
GoogleEfficient services, would highly recommend.
4/5
GoogleThe getting tenancy was tumultuous, and the process tarried for a while. I reached out to them and explained the situation. They sped up the process in consideration of my situation and explanation. I really appreciated that ✅.
5/5
TrustpilotI have been with GLB for 2 years as a…
I have been with GLB for 2 years as a landlord.
5/5
GoogleGLB provide me as a landlord with a great service. They are very helpful and always happy to go the extra mile. Theyve been managing my portfolio now for 4 years and I will continue to work with them ongoing.
5/5
GoogleI've used Gemma and the team several times as a landlord for tenants and to sell properties soproperties propertiesPositiveResponsiveness, Professionalism
1/5
GoogleReally paying for nothing. I called as I have issues now at the end of my tenancy with the landlord trying to charge us for anything possible and issues which were existent before we moved in. The agency cannot help in any way. Avoid.
We are sorry to see you felt the need to write this review, as explained at the time, we did not manage your property, we rented this property to your landlord on a 'Let Only' basis. Due to this, any end of tenancy disputes is between the landlord and tenant as we have not been involved with the property or the management throughout duration of your time in the property, so unfortunately would not be in a position to assist.
4/5
TrustpilotBeen with GLB since Gemma started.
5/5
GoogleExcellent services year on year with GLB Chloe, Gemma, and Beth are amazing! Always get a personal service and property is let within a month of listing with high quality tenants. Highly recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
GLB Property Services Limited's Coventry office has 137 reviews across three platforms: 115 on Google, 9 on Facebook, 13 on Trustpilot.
GLB Property Services Limited Coventry is rated 4.2 out of 5 across all 137 reviews, and 4.2 out of 5 on Google from 115 reviews.
GLB Property Services Limited Coventry, Bayley House, 22-23 Bayley Lane, Coventry, CV1 5RJ.
