Coopers reviews

★★★★★ 5/5

Google

I would like to express sincere thanks to Clare Caruana, who works in sales at Coopers. Coopers were recommended to me by a Letting Agent who is also excellent. Claire has been helpful throughout the process. She provided information that reassured me. Every time that I contacted Clare she remained positive in her response. I am so glad that I listened and took her advise and waited patiently. She seems really experience and knew what she was dong. The trust in her paid off. Lioness of Coopers. I would recommend Clare and Coopers. Best wishes. Lorraine.

D · 11 August 2025

★★★★★ 5/5

Google

Clare and the whole team were wonderful throughout. I was selling my mum's flat after she died, so it was a very upsetting process for me personally, but Coopers made everything as easy as could be. They were so supportive and reassuring, they were always available on the phone, they communicated perfectly throughout and they kept in touch with both sides to keep the process moving. They were brilliant. I cannot recommend them enough.

K · 8 January 2026

★★★★★ 5/5

Google

I can not speak highly enough of Coopers, and in particular Anne Marie who was our main contact. She went above and beyond to help us navigate what was a long drawn out process. We needed to have some work done on the property, and lived a distance away. Anne Marie went over daily unlocking and locking up for us. She liased with the buyers at key times which helped us move solicitors more quickly. She kept in touch with us regularly. I was so impressed with the service we recieved and would recommend Coopers without hesitation.

Sarah · 16 April 2025

★★★★★ 5/5

Google

I was very impressed with the service provided by Coopers from start to finish . They offered a professional but friendly service which was much appreciated as i was selling my late mother’s house and lived some distance from Coventry . They went above and beyond to help me and were responsive to all queries. Special thanks to Claire and Emma who made what could have been a stressful experience so much easier . Highly recommended

Cathy · 16 April 2025

★★★★★ 5/5

Google

Team at Coopers estate Agent are bunch of exceptionally professional people! My sale was delayed due to some issues buyer was facing but if I am being honest Clare Caruana kept me informed of every step my sale was at. I must admit at times I got a bit frustrated thinking that buyer of my property was not a serious buyer but the care, compassion, understanding and professionalism Clare had shown was truly amazing! Like I said I was always kept informed by Coopers but at times when I rang the agency my call was always answered by a friendly voice, wanting to help. I am extremely grateful for the work Clare you and your entire team did for me. Thank you and absolutely I shall return to you if I may need any help with the property. Thank you again. 🙏😊

Nauman · 18 June 2023

★★★★★ 5/5

Google

“I had an excellent experience working with Coopers during the purchase of my new home. Their communication was always clear and timely, and they guided me through every step with confidence and professionalism. I truly appreciated their honesty, attention to detail, and commitment to getting everything right. I would highly recommend them to anyone looking to buy a property.”

Angitha · 9 January 2026

★★★★★ 5/5

Google

I have recently rented a property through coopers and I can’t thank Toni enough from the Coventry branch for everything she has done for me and my friend. I would recommend coopers every time, it’s been so smooth and easy to get a rented place. The communication has been 10/10 and she has kept us updated with everything. We can’t thank her enough for the support she’s given us.

Shannon · 16 April 2025

★★★★★ 5/5

Google

I had an excellent experience with Coopers. They helped me secure a property incredibly quickly and made the whole process smooth and stress-free. Their communication was outstanding, they replied promptly to every message and kept me updated at each stage. Professional, efficient, and genuinely helpful. I highly recommend them to anyone looking for a reliable estate agent!

Beth · 15 December 2025

★★★★★ 2/5

Google

Sadly haven’t had the best experience with Coopers overall. We were pretty unimpressed when the estate agent that turned up to our first viewing couldn’t answer a single question we had about the property. We had more luck when we called the office and spoke to someone who knew details about the property and could answer some questions. Sadly, after we made an offer on the property, no one contacted us to give any update until I got in touch again well over a week later. We were told our offer was still being considered. Then we found out via Rightmove that a sale had been agreed. Still no one has been in contact to tell us that our offer wasn’t accepted. If we hadn’t seen it online we would still believe our offer was being considered and the property might be ours. As first time buyers we weren’t sure to what to expect from the buying process but it wasn’t this.

Steph · 16 April 2025

★★★★★ 5/5

Google

We had a good experience purchasing our home through Coopers Estate Agency. Clare Caruana was an absolute pleasure to work with, knowledgeable, friendly, and always quick to respond to any queries we had. She made the whole process smooth and stress-free, keeping us well-informed every step of the way. We recommend Coopers and especially Clare for anyone looking for a professional and efficient service.

Gobbi · 16 April 2025

★★★★★ 5/5

Google

Toni Wale was fantastic during my property viewing at Manor House Drive. She was punctual, professional, and very knowledgeable about the place. She made the whole process easy and stress-free, answering all my questions clearly and honestly. Thanks to her, I felt confident in my decision and went ahead and took the place. Highly recommend working with her!

Athul · 4 May 2025

★★★★★ 5/5

Google

The entire team at Coopers go above and beyond. They truly have your best interests at heart and aren't there for just getting a sale, like I have experienced in the past with other agents. From the initial appointment, taking amazing photos, and keeping us fully informed throughout each visit, I cannot fault their professionalism. A special thank you to Anne Marie for going out of her way and helping me out in her personal time. It won't be forgotten.PositiveResponsiveness, Quality, Professionalism, Value

Toni · 24 August 2021

★★★★★ 1/5

Google

Well what can I say I called them back in August to deal with my late mother’s estate to sell a house. We had an offer in September. It all seem to be going good, but the people who made the offer was the first people to view it. I was just around the corner another property after the viewing. I went to the property and the back door was left open but the handle had been pulled up unlocked, but they had missed the latch, so the door was open freely There is a block of flats behind the property, and anybody could’ve walked in and stripped the place If I did not notice it, but lucky enough, I did With the fees, I am set to be paying the estate agent I Feel really letdown by the way I have been treated I feel this estate agent have forgotten whose interest they have, and who pays their fees There has not been contact to me or the buyer has been left out of the loop. Also I managed to find a buyer through Facebook and get his mobile and contact him. Myself To inform him When I met Mr Cooper at the property that was being advertised for sale. I told him at the time of sale. I am the person who likes to be kept up-to-date with what’s happening and the process as I sell and buy properties quite regular. And this is how I am This is the first time in using Coopers estate agents at first it seemed like it was a good choice But as time went on an emails was being ignored, and every time I caught up the person who was dealing with the sale, was always on the phone and would always be told she would call me back to which never happened I don’t like leaving negative feedback for any business has been your businessman myself. I know how important it is to avoid this. On Saturday, I emailed and was told Mr Cooper, Or somebody Harrow would be This is still not happened So now I am left, not knowing what is happening with the sale Of the property, so I’ve talked to the decision decision to go to a new estate agent Which means more time, waiting for pictures to be done and the property to be advertised again it’s just been one thing on top of another

John · 16 April 2024

★★★★★ 5/5

Google

Excellent service received from the Coopers team from the initial contact, letting a property through to completing the sale of the property. Claire supported and guided me through a tenancy, answering my queries and was extremely helpful with the process. The sales team, Clare and Ann-Marie, built a relationship with me based on trust and confidence. Clare dealt with the detail of the sale, we spoke often, she was amazing, she advised and managed my expectations and was someone who reassured me with the process, totally supported by Ann-Marie in her absence. They communicated any updates regarding information they had received from the buyer/buyers solicitor. Toni and Sian were often the team members who helped and directed my queries, they showed empathy they were friendly and understanding. I would totally recommend The Coopers team to let or sell a property. Thanks all 😊

Sarah · 16 April 2024

★★★★★ 5/5

Google

I found the whole team were excellent ranging from Dawn Brown the Lettings Manager to Clare Caruana the Sales Negotiator. They took on board my instructions and were always readily available for progress updates. When my sale faltered a little time wise Clare was very willing to chase things up at the buyers end. Excellent I would have no hesitation in using Coopers again particularly given that they made it all happen with me down in Cornwall.

Stpehen · 16 April 2024

★★★★★ 5/5

Google

I bought a house recently and Coopers were the estate agent for the seller. Clare was my point of contact, she was very polite, a good communicator and did her part on handover day as everything went very smoothly. I’ve been in the property a month now and no shocking revalations have transpired so I’d call that a success. There were many stressful elements to the move but Coopers were not one of them. Can only comment as a buyer but I would be inclined to recommend.

Sonny · 13 December 2019

★★★★★ 1/5

Google

Well what can I say I called them back in August to deal with my late mother’s estate to sell a house. We had an offer in September. It all seem to be going good, but the people who made the offer was the first people to view it. I was just around the corner another property after the viewing. I went to the property and the back door was left open but the handle had been pulled up unlocked, but they had missed the latch, so the door was open freely There is a block of flats behind the property, and anybody could’ve walked in and stripped the place If I did not notice it, but lucky enough, I did With the fees, I am set to be paying the estate agent I Feel really letdown by the way I have been treated I feel this estate agent have forgotten whose interest they have, and who pays their fees There has not been contact to me or the buyer has been left out of the loop. Also I managed to find a buyer through Facebook and get his mobile and contact him. Myself To inform him When I met Mr Cooper at the property that was being advertised for sale. I told him at the time of sale. I am the person who likes to be kept up-to-date with what’s happening and the process as I sell and buy properties quite regular. And this is how I am This is the first time in using Coopers estate agents at first it seemed like it was a good choice But as time went on an emails was being ignored, and every time I caught up the person who was dealing with the sale, was always on the phone and would always be told she would call me back to which never happened I don’t like leaving negative feedback for any business has been your businessman myself. I know how important it is to avoid this. On Saturday, I emailed and was told Mr Cooper, Or somebody Harrow would be This is still not happened So now I am left, not knowing what is happening with the sale Of the property, so I’ve talked to the decision decision to go to a new estate agent Which means more time, waiting for pictures to be done and the property to be advertised again it’s just been one thing on top of another

Martin · 28 January 2024

★★★★★ 5/5

Google

First place I moved too after leaving my parents place, Everyone here have been amazing. Helpfully and considerate. Want to give a shout out to Dawn. She has been managing my place and went above and beyond to help with issues. Went much …

Beater2022 · 16 April 2024

★★★★★ 1/5

Google

Well what can I say I called them back in August to deal with my late mother’s estate to sell a house. We had an offer in September. It all seem to be going good, but the people who made the offer was the first people to view it. I was just around the corner another property after the viewing. I went to the property and the back door was left open but the handle had been pulled up unlocked, but they had missed the latch, so the door was open freely There is a block of flats behind the property, and anybody could’ve walked in and stripped the place If I did not notice it, but lucky enough, I did With the fees, I am set to be paying the estate agent I Feel really letdown by the way I have been treated I feel this estate agent have forgotten whose interest they have, and who pays their fees There has not been contact to me or the buyer has been left out of the loop. Also I managed to find a buyer through Facebook and get his mobile and contact him. Myself To inform him When I met Mr Cooper at the property that was being advertised for sale. I told him at the time of sale. I am the person who likes to be kept up-to-date with what’s happening and the process as I sell and buy properties quite regular. And this is how I am This is the first time in using Coopers estate agents at first it seemed like it was a good choice But as time went on an emails was being ignored, and every time I caught up the person who was dealing with the sale, was always on the phone and would always be told she would call me back to which never happened I don’t like leaving negative feedback for any business has been your businessman myself. I know how important it is to avoid this. On Saturday, I emailed and was told Mr Cooper, Or somebody Harrow would be This is still not happened So now I am left, not knowing what is happening with the sale Of the property, so I’ve talked to the decision decision to go to a new estate agent Which means more time, waiting for pictures to be done and the property to be advertised again it’s just been one thing on top of another

Martin · 19 January 2024

★★★★★ 5/5

Google

I bought a house recently and Coopers were the estate agent for the seller. Clare was my point of contact, she was very polite, a good communicator and did her part on handover day as everything went very smoothly. I’ve been in the property a month now and no shocking revalations have transpired so I’d call that a success. There were many stressful elements to the move but Coopers were not one of them. Can only comment as a buyer but I would be inclined to recommend.

Jedi · 19 June 2019

★★★★★ 5/5

Google

I recently moved out and had a great experience with coopers estate agents. The process was smooth, straightforward, and stress-free. Any repairs that were needed were handled promptly and professionally. Communication was clear and timely throughout, and the team was helpful and supportive. I’d happily recommend them.

Bunmi · 15 November 2025

★★★★★ 5/5

Google

Excellent service from the initial valuation by Martin Cooper and throughout the whole sale. Clare kept us informed about everything that was going on and Coopers handled the whole process, organising and supervising viewings. Coopers sold the house in 3 months with no real issues. Can't really ask for more.

Ian · 16 April 2025

★★★★★ 5/5

Google

I used Coopers to sell my parents' house. The staff were professional, thorough and above all kind. I was kept fully informed, they were never too busy to answer my questions and the whole process was very smooth. Their expertise and understanding made selling the family home as stress free as it could have been. I would particularly like to thank Clare and Anne -Marie for their efficiency and unfailing positivity.

Josephine · 16 April 2024

★★★★★ 5/5

Google

I received excellent support and advise from the team at coopers estate agents Coventry. Clare and Anne -Marie were both extremely good in keeping me informed and well deserve accolades. I would recommend Coopers highly for their service, professionalism and friendliness in the handling of properties.

Alan · 13 March 2025