Trusted Agent profile

Castles reviews

2.5

★★★★★

136 reviews across 2 platforms

109 New Union Street, Coventry CV1 2NT

Part of Castles, see every office.

Castles's Coventry office at 109 New Union Street is rated 2.5 out of 5 across 136 reviews on two platforms, including 132 Google reviews rated 2.4. The 4 Facebook count is for the whole business. Checked 9 October 2026.

2.4 / 5

132

Reviews on Google

This office

5.0 / 5

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

1/5

Google

Rating only, no written review.

Adelina · 16 June 2020

1/5

Google

Rating only, no written review.

Joe · 7 June 2020

3/5

Google

Rating only, no written review.

Nageena · 12 January 2020

2/5

Google

Rating only, no written review.

Ivan · 31 December 2019

1/5

Google

Terrible place!!!!

Aleksandra · 18 November 2019

1/5

Google

Rating only, no written review.

Gokulnathkadavath · 1 November 2019

Agent replied

Deductions from your deposit were justified as DESPITE BEING TOLD NOT TO FIT A HOSE TO THE TOILET you did so damaging the bathroom with water splashing from the hose that you did not have permission to fit. Furthermore, you did not clean the property or remove your rubbish or your personal belongings. You also cut the bathroom light pull cord. Had to have adhered to your tenancy obligations the landlord would have refunded more of your deposit back.

1/5

Google

Rating only, no written review.

Steve · 28 July 2019

4/5

Google

Rating only, no written review.

Samet · 28 July 2019

1/5

Google

Rating only, no written review.

Gareth · 28 July 2019

1/5

Google

Rating only, no written review.

PJ · 28 July 2019

4/5

Google

Rating only, no written review.

Mary · 28 July 2019

1/5

Google

Rating only, no written review.

Emma · 28 July 2019

Agent replied

We do not recognise your name so it would be helpful if you would not use an incorrect name to enable us to look into this matter further unless it is of course a review that has been made by mistake.

1/5

Google

Rating only, no written review.

Conor · 28 July 2019

3/5

Google

Rating only, no written review.

James · 28 July 2019

5/5

Facebook

Rating only, no written review.

Bill · 20 November 2017

1/5

Google

Rating only, no written review.

Steven · 8 July 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Castles's Google reviews Leave Castles a review

Questions about Castles

How many reviews does Castles have?

Castles's Coventry office has 136 reviews across two platforms: 132 on Google, 4 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Castles's rating?

Castles is rated 2.5 out of 5 across all 136 reviews, and 2.4 out of 5 on Google from 132 reviews, checked 9 October 2026.

Where is Castles's Coventry office?

Castles, 109 New Union Street, Coventry CV1 2NT.

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.