5/5
TrustpilotEfficient and speedy service
Efficient and speedy service. Friendly staff.
Trusted Agent profile · Durham
Reeds Rains Durham City reviews
★★★★★
2,243 reviews across 2 platforms
83 New Elvet, Durham City, DH1 3AQ, DH1 3AQ
Part of Your Move & Reeds Rains Rogers Stewart, see every office.
Reeds Rains's office in Durham, at 83 New Elvet, is rated 3.8 out of 5 across 2,243 reviews on two platforms, including 274 Google reviews rated 4.6. See how it compares with other estate agents in Durham.
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Reviews
Every review we hold for the Durham office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotThis company are crap
This company are crap. I have been without hot water for two months and they have done nothing about it. Called today and just got the run around. Avoid at all costs.
5/5
TrustpilotReeds Rains Carrickfergus branch…
Reeds Rains Carrickfergus branch provided excellent service when we were selling our childhood home in whitehead. The staff were very professional and more importantly sensitive to our families needs. We would highly recommend and would definitely use in the future. Thanks again Maggie
5/5
TrustpilotOne month ago rented a flat from them
One month ago rented a flat from them. One of the best experience ever had no hassle of appointments or meetings. Everything settled over the emails and got my flat sorted in a professional manners
5/5
Trustpilot5 star
I would just like to thank you and the ladies in the office for all your help in buying the property. We are all settled in and would like to say thank you. You supplied a 5* service and kept me calm through this very stressful time.
5/5
TrustpilotHouse sale
Very helpful and friendly
5/5
TrustpilotBest agency
Best customer service
5/5
TrustpilotGreat Service
We had the pleasure to have Niamh help us out with everything. She managed to sort everything out for us very quickly and responded to any questions/queries we had rapidly with no hesitation. Overall just great service!
5/5
TrustpilotWhickham, Gateshead were great!!!
We were well looked after by the staff at Whickham, Gateshead during our recent sale and purchase. Always made welcome and sound advice from all. We were happy with the value placed by Hazel, after other estate agents placed a much lower value. Thanks very much!! Ian and Lindsay
5/5
TrustpilotGuided expertly through the process of…
Guided expertly through the process of selling our home by dedicated, friendly, helpful staff. Informed daily at all stages of where we were at. Couldn’t recommend them enough.
5/5
TrustpilotDefinitely 5 stars!
Definitely 5 stars!Very friendly staff.Thank you all for your hard work selling my home.
Agent replied · 23 October 2024
Hello - Thank you for your kind review, we will be sure to pass on the good words.Many thanks,Reeds Rains
1/5
TrustpilotRequested a valuation on 2 occasions. Still waiting for contact
Requested by email for a valuation of my property on 2 occasions. Received confirmation somebody would call to arrange a time to suit.However ,no body called or got intouch after over a week.Lost trust to sell with reads rains due to lack of communication.I have used another agent.
5/5
TrustpilotCan't praise enough
Had my property on market with purple bricks for six months and not a sausage. Put Reeds Rains on to it and within 3 weeks it was sold for more than purple bricks wanted me to market it for. Worth the extra fees! They actually work for you. Well done.
1/5
TrustpilotUpon property check
Upon property check, the estate agent was touching my towels on rack.
5/5
TrustpilotReeds rains
Very professional speedy service always answers quickly I’d never use anyone else highly recommended
Agent replied · 23 October 2024
Hello Christine - Thank you for your great review!Many thanks,Reeds Rains
5/5
TrustpilotHolbeck house with thanks
A very good experience with Reeds Rains. The staff have been so helpful, courteous and honest. Thank you so much.
5/5
TrustpilotI deal with a lot of estate agents…
I deal with a lot of estate agents buying and selling houses, Neil and Cheryl from the Coventry office were superb both in marketing, honesty and communication... above and beyond the service from other “ new to the job” people..Thanks ...Mark.
5/5
TrustpilotI have used Reeds and Rain Grimsby as a…
I have used Reeds and Rain Grimsby as a letting agent for my property and they have been excellent through out the process and they are always happy to help if I have any questions and deal with things promptly. I would highly recommend.
5/5
TrustpilotAlison at bamber bridge
Alison at bamber bridge, from start to finish even councillor at some points , Alison has gone above & beyond, we cannot recommend enough , Thank you so much for all your help xx
1/5
TrustpilotExtremely unprofessional!
Extremely unprofessional!! Appalling service all round!! AVOID!
Agent replied · 23 October 2024
Hi JenI'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
1/5
TrustpilotTotal incompetance
Total incompetance . Don't even think about using them. You have been warned.
Agent replied · 23 October 2024
Hello - We are very sorry to read your review. Could you please let me know which branch it was you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotVery professional service
The staff proved to be very friendly and very professional. They communicated really well and acted promptly on all proposed actions to assist in the sale of my property. Impressive.
4/5
TrustpilotMostly a great experience
Great local agent Kelly, friendly very helpful, good brochure great photos.However once we had the viewing and an offer it was a rushed.Advised to take first offer., before getting answers!!
5/5
TrustpilotHannah at Ferryhill branch rocks!
Dealing with Hannah at the Ferryhill branch has been an absolute pleasure. I have a managed property with her branch and she was able to place a tenant in within a short space of time. She keeps me informed of progress and is always very courteous and polite.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Reeds Rains Durham City hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Durham.
