Trusted Agent profile Β· Bishop Auckland

Hunters Bishop Auckland reviews

2.8

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776 reviews across 2 platforms

147 ? 149 Newgate Street, Bishop Auckland, DL14 7EN, DL14 7EN

Hunters's office in Bishop Auckland, at 147 ? 149 Newgate Street, is rated 2.8 out of 5 across 776 reviews on two platforms, including 168 Google reviews rated 4.8.

Google logo

4.8 / 5

168

Reviews on Google

This office

Trustpilot logo

608

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.

5/5

Google

Hunters have been fab with this house purchase. Every step of the way they have communicated, cooperated and supported us. They have continuously pushed the solicitors to ensure that everything kept moving forwards. I would highly recommend purchasing or selling with these agents.

TheLilmissj1 Β· 25 October 2020

Agent replied Β· 24 October 2024

Thanks for taking the time to leave a review and posting the lovely comments.

1/5

Trustpilot

I can't complain about these letting agents as I signed an agreement not too so that we could get some of our deposit back...

I can't tell you about my experience with a recent let as the only way I could get our deposit back was to agree not to complain about any aspect of the tenancy or the process of charges negotiation. I can tell you to be very careful about using this letting agent. They issue a notice to quit towards the end of each assured short hold tenancy rather than let the tenancy run-on so that they can raise the rent, knowing you are in situ and charge new fees for the tenancy agreement. Scrutinise your inventory and the check-out report in detail. Do not suggest you have any cause for complaint.

Ian Β· 2 October 2018

5/5

Trustpilot

Hunters Barkingside

Hunters Barkingside Mark Sherer and his team of staff at Barkingside branch went above and beyond to help sell our house in Clayhall Ilford. I cannot recommend them enough A*

Dale Β· 1 October 2019

5/5

Google

Excellent estate agents and very friiendly. We bought a house through them and the staff made us welcome in our new home with a great pack of information and samples.

Helen Β· 25 October 2022

Agent replied Β· 24 October 2024

Hi Helen, thank you for taking the time to leave us a review it is really kind, of you, if you need anything in the future please pop in and see us, all the best, Adam

1/5

Trustpilot

We had so many issues

We had so many issues in our rented property and they never came and sorted them due to this we moved out. We had left our house in a very clean state and only the problems we had when we moved in had been left they tried to take our full bond off us and more. They are horrific and I wouldn’t recommend using them and I certainly won’t be ever again.

Molly Β· 23 April 2021

5/5

Trustpilot

House to let

Friendly, efficient and professional service.

Customer Β· 5 September 2025

5/5

Trustpilot

KIRSTIE KAY

This review is for Kirstie Kay for being very helpful and performing her role to a high degree of excellence.I most note John Adlam (partner) made a simple request extremely difficult to facilitate and an unpleasant experience.

Eli Β· 23 June 2024

5/5

Trustpilot

Great service

Once again guys 1st class service. Always use these guys. Great price. Always polite. Always on time. And the plus is your car engine is started for you so no cold car to get into. If it’s icy the windscreen is defrosted for you. Thanks again πŸ‘πŸ‘

Jayne Β· 21 November 2023

1/5

Trustpilot

I made enquiries about a house for sale…

I made enquiries about a house for sale in grimsby , and received a basic could not care less email , it did not answer my question, and hastened to add they have no properties in the price range ,I WONDER WHY????very poor customer service , never again with grimsby branch . They could not even find time to put my name on emails. Thats twice in 6 months they have failed .

David Β· 18 August 2020

5/5

Google

Had our house valued that staff were extremely polite and helpful throughout the process :)

Callie Β· 25 October 2023

Agent replied Β· 24 October 2024

Hi Callie, thank you for the review, appreciate you taking the time, kind regards, Adam

5/5

Google

The attention that we received from Hunters was first class, nothing was too much trouble. This is a well established very professional company which we wouldn't hesitate to recommend. Thank you so much!PositiveResponsiveness, Professionalism

Julie Β· 25 October 2021

Agent replied Β· 24 October 2024

Dear Julie, thank you, your comments mean a lot to the whole team, all the best for the future, kind regards, Adam

5/5

Google

Sold my son's house, couldn't fault the service very friendly staff, well organised. I have no problems recommending any of their services. Very professional estate agents.

Mandy Β· 25 October 2022

Agent replied Β· 24 October 2024

Hi Mandy, thanks for taking the time to leave a 5* review, Kind Regards, Hunters.

1/5

Google

Very rude staff, lacking knowledge of area, they lost the keys to my rental house and I was locked out for 2 days while they messed me around trying to contact the landlord. Had to stay with relatives. Awful, would certainly not recommend.

Sarah Β· 26 October 2018

Agent replied Β· 24 October 2024

***** NOT OUR REVIEW****** Hi Sarah, I had hoped you would have seen my reply below and removed this review as it is not for us. As you are not one of our tenants we have no other way to contact you as we don't have your details. Kind Regards Hunters .......................................... Hi Sarah ...... NOT US!!! Really sorry you appear to have a bad experience but we just own Hunters Bishop Auckland (no other branches) and you have never been one of our tenants. Leaving you locked out for 2 days is unbelievable and anyone who did that to you really deserves a bad review! Please can you right the wrong re us and remove this review and give it to whoever deserves it for treating you in this way. If you are looking to move to a different property / agent then please get in touch and we will make sure you are looked after properly. All the best Hunters Bishop Auckland.

5/5

Google

We used Hunters in Bishop Auckland co. Durham. In letting our property through them.Each & everyone of the team was so helpful & very professional how they handled everything would highly recommend & definately would use them again thankyou for the great service.

Colin Β· 26 October 2018

Agent replied Β· 24 October 2024

Thanks Colin, great working with you.

5/5

Google

I have just sold a property with the support of Leanne and Caitlyn. It has been a long and difficult process but they have given every possible assistance and been very communicative throughout. My sincere thanks and best wishes to them.

Calum Β· 26 October 2019

Agent replied Β· 24 October 2024

Hi Calum, thanks for your kind words.

1/5

Trustpilot

People be alert avoid at all cost like…

People be alert avoid at all cost like covid. Do not deal with the bradford shipley branch previously Bentleys. Dishonest timewasters that just do not care. They lie and cheat to impress for their own gain. Mis advice vendors to sell to buyers who are friends/associates. Dont waste your time and emotions I did. Wish I and vendors had checked the previous reviews would not have wasted time and money.

Uzma Β· 9 October 2020

5/5

Google

Very professional services, friendly and keen to understand my wishes very reliable, punctual, tailored for my needs advice solicitor service as well it is a complete package well done Thank you very much

Hatim Β· 25 October 2021

Agent replied Β· 24 October 2024

Hi, great working with you and thank you so much for your kind words, all the best from everyone at Hunters.

1/5

Trustpilot

Data Breach !

I enquired about a house and have been added illegally to a mailing list. I complained and asked to be removed twice, was told they never added me (though the emails added me 1 day after my 1 ever enquiry to this company) and they have yet to remove me. Companies like this should not be trusted, they are taking your data and will spam you !

Kashif Β· 8 April 2021

5/5

Google

Fantastic staff and brilliant service! They went above and beyond consistently and made us feel like no question or request was too ridiculous. Ella and Ben, we are so grateful for your help.PositiveResponsiveness, Quality, Professionalism, Value

Alyx Β· 25 October 2020

Agent replied Β· 24 October 2024

Thanks Alyx

5/5

Google

Contacted Adam for a valuation what a very honest genuine nice man will be using Hunters for our wills ect in the future.and to sell our home when we are ready to sell definitely recommend this lovely family business

Andrea Β· 26 October 2019

Agent replied Β· 24 October 2024

Thanks Andrea, that is much appreciated, great to meet you today. All the best, Adam.

5/5

Trustpilot

Laura from hunters buntingford has been…

Laura from hunters buntingford has been brilliant in helping us find our new home. Great service, very quick to reply to any questions and very friendly and caring attitude. She took alot of stress out of finding a place to live. I could not recommend her enough!

Andy Β· 29 July 2023

5/5

Trustpilot

Would highly recommend Hunters Heswall

Would highly recommend Hunters Heswall. Richard is excellent and have been thoroughly impressed throughout the purchasing process.

Caroline Β· 18 June 2021

1/5

Trustpilot

Agent hung up on me when i called to…

Agent hung up on me when i called to enquire about a property

BillieJoJanes Β· 13 March 2025

5/5

Trustpilot

Great service,reasonable fee and more…

Great service,reasonable fee and more importantly regular communication and updates. Would wholly recommend 5✨️ service

Arron Β· 7 February 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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