1/5
TrustpilotSo unprofessional
Hunters took over my tenancy from my landlord. Since then they have ignored emails asking for legal documents and repairs the landlord never did. Absolutely fuming because now I can't get any help
Trusted Agent profile · Bishop Auckland
Hunters Bishop Auckland reviews
★★★★★
776 reviews across 2 platforms
147 ? 149 Newgate Street, Bishop Auckland, DL14 7EN, DL14 7EN
Hunters's office in Bishop Auckland, at 147 ? 149 Newgate Street, is rated 2.8 out of 5 across 776 reviews on two platforms, including 168 Google reviews rated 4.8.
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Reviews
Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotTerrible management
Terrible management no valid electric safety cert for 5yrs. Floods in living rm not addressed for 2yrs. Put rent up by 350£ with no updating. Certificates emails ignored. Very poor standard of management. Don't care for tenant needs. Don't manage full stop
5/5
GoogleGreat agent to deal with, all friendly and professional staff
Agent replied · 24 October 2024
Hi Joanne, thanks for your kind words and taking the time to leave a review.
1/5
TrustpilotIf I could give them a minus score I…
If I could give them a minus score I would , awful customer service. To name a few employees who work there Dominika , Monika , Amrit Gosal are absolutely atrocious and so unprofessional. I would not waste your time with this estate agent!!
1/5
TrustpilotHunters stoke Newington N16 the worst
Hunters stoke Newington N16 the worst. Bunch of unscrupulous agents and staff. They are rude and helpful and do not deal with complaints in a professional manner at all. They were selling and letting my property at the same time and were just useless at both Both sales and lettings staff are incompetent Do not use either
1/5
TrustpilotBeen calling them more then 10 times
Been calling them more then 10 times. They say they're busy and they will get someone to call back in 5 mins yet no call received since yesterday. How busy can anyone get for 2 days that they cannot call back to their customers. Been trying to book a viewing. NO RESULT.
5/5
TrustpilotHaving recently sold and purchased a…
Having recently sold and purchased a house with Hunters I found them to be extremely helpful, they answered every question I had with ease and no task for was too much. They made the sale and purchase less stressful. I was very happy with the level of service we received.
1/5
TrustpilotVery unprofessional company
Very unprofessional company who bully young tenants into doing their dirty work for them to give them less work to do for the next tenants. Very unhelpful and ignorant staff who work in the offices who dont even Acknowledge that you're there when you walk in. Would recommend avoiding dealing with these at all costs.
5/5
GoogleBrilliant team, great communication and a smooth sale.
Agent replied · 24 October 2024
Hi Kathryn, thanks for taking the time to leave a review it is appreciated, all the best for the future from everyone here at Hunters.
5/5
GoogleThe best agents in Bishop Auckland and the surrounding areas by far.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 24 October 2024
Thank you for your review, really appreciated, Adam
5/5
GoogleExcellent company. The whole team care about their customers & are very efficient & friendly.
Agent replied · 24 October 2024
Hi Pamela, that's really kind, hope to see you soon when the virus is all over, Kind Regards, Adam.
5/5
TrustpilotAbsolutely pleased with this Estate…
Absolutely pleased with this Estate Agent, helpful all the way through a stressful time. Julian in particular goes above and beyond. Niall sorted things out quicker than the solicitor on the day off moving. Girls in office also helpful and efficient. Would def recommend
5/5
Trustpilotsold with in two days
my home was sold just two days after hunters took over the sale,fantastic people to talk to, very understanding of your situation and take the stress out of selling,
1/5
TrustpilotHunters threw me out during the covid
Hunters threw me out during the covid, send emails that are the opposite of what they say in phone calls, and talk down to you when they speak to you on the phone. I was at the huddersfield branch, go see for yourself as its run by a bunch of b*tches :)
5/5
TrustpilotStanstead Abbotts Hunters.
Stanstead abbotts has a 'Hunters' and it is run by the nicest chap you could hope to meet...Adrian Fallart,He is honest,polite,realistic,and he has a very well looked after labrador who sits out the back.This guy is a complete pleasure to do business with,and I wouldn't hesitate to guide anyone to him.
5/5
GoogleWe bought through hunters recently and it was a very easy and nice process. Things got a bit hairy at the end but they were a brilliant support and pushed on our behalf to get things tied up. The ladies we dealt with were really kind and easy to communicate with. Would really recommend these guys!
4/5
TrustpilotJake Sauvage led us through a difficult…
Jake Sauvage led us through a difficult new home purchase during the Covid crisis. He went that extra mile to make sure we had a successful conclusion communicating between both solicitors and the developers. His team members were also there to help when he was not available. Thank You Hunters of Tenderton
1/5
TrustpilotI've rented with them for 6 years and…
I've rented with them for 6 years and wouldn't recommend. Took them over 2 months to give our deposit back because they were "busy". They also charged us insane contract renewal fees every year until the law finally stopped them from doing so.
1/5
TrustpilotI was absolutely nightmare deal with…
I was absolutely nightmare deal with this letting agent (Hunters at Harbone)They make a lot of mistake in tenancy agreement date. When talking about money, no a single penny is allowed with them.Overall, the worst letting agent in the UK. Highly NOT recommended and give no satisfactory response to complaints.
1/5
TrustpilotThey didn't turn up for a viewing
They didn't turn up for a viewing. Really difficult climate for renters and had to travel a long way only for no contact or explanation.
5/5
GoogleBest agents in the area
Agent replied · 24 October 2024
Thanks for the review Matt, appreciate the comments, Kind Regards from everyone at Hunters
5/5
TrustpilotSelling
unsure why the negative reviews, Hunters are doing a good job so far, huge mention to Ms Lee!!!
5/5
GoogleFriendly, professional and accommodating to questions, queries and customers needs. Highly recommended.
Agent replied · 24 October 2024
Hi Saar, really appreciate you taking the time to give us a review, hope you are both really happy in your new home, all the best Adam.
5/5
TrustpilotThere ARE decent estate agents…Who knew?
I’ve used a few estate agents in the past and have a fairly cynical view of them. However Hunters have managed to change my mind. The service and their communication has been very good all through the process. Highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Hunters Bishop Auckland hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bishop Auckland.
