Trusted Agent profile · Coulsdon · Surrey
Verified
★★★★★
1,011 reviews across 2 platforms
148 Brighton Road, Coulsdon, Surrey, CR5 2ND
Part of Streets Ahead, see every office.
Streets Ahead's office in Coulsdon, Surrey, at 148 Brighton Road, is rated 4.7 out of 5 across 1,011 reviews on two platforms, including 728 Google reviews rated 4.7.
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Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.
5/5
GoogleFriendly, efficient and effective - recommended.
Thank you for your fantastic feedback! We’re glad to hear you found our service friendly, efficient, and effective. Your recommendation is greatly appreciated! If you need anything else in the future, don’t hesitate to reach out.
1/5
FacebookReally shockingly poor service. Let a flat through them on a let only and the whole process especially the paperwork side of things has been shockingly substandard and painful to witness. I wanted to take my own rent guarantee policy out but nearly a month later am still waiting for the documents the insurance company asked for that I requested from them (ID and proof of address). They said they will cancel my policy if I don't provide it now and I have chased up Streets Ahead via email and phone calls. No one is getting back to me and they keep passing the buck to different staff members. George the lettings manager who was so keen to take on my property has now done a disappearing act!! Will not recommend or use again!!!
5/5
FacebookLibby has been a great help in looking for a property and is always a pleasure to speak to with any questions I have
1/5
FacebookStreets Ahead are the worst of the worst for at least three reasons; they recently put up a ‘Let’ sign outside our building when nothing was even for rent, and it wasn’t until I’d vandalised the sign (I pasted the word ‘Liars’ over the word ‘Let’) that they took it down. They gave back the entire deposit to the outgoing filthy dirty stinking tenants who left our other place looking like a bomb made of shite had hit it despite being in possession of dozens of photos showing what a mess the tenants had made. Then with the new tenants, when SA realised they’d accidentally undercharged us £100 for their alleged services, they didn’t tell us, they just took it out of our new tenants’ deposit, which technically is theft. Streets Ahead are completely and utterly absolutely fucking useless, they are not fit for purpose. Nikki Grewal, Dan Somebody or other and Nick Durkin, all in the Crystal Palace branch were especially shite. I wouldn’t piss on them if they were on fire.
5/5
GoogleAmazing service. Faye is a fab agent, very friendly and professional. Looking forward to continuing my search with her once lockdown is over.
5/5
FacebookThank you Gareth and Emma for a lovely experience finding a house not minding the stress of the time we are all in.
1/5
GoogleVery Unprofessional Agency, Loosing time. Very unorganised and disrespectful. They booked 20 other people at the same viewing time as me for vewing the property, and after waiting for her all of this time, we have been told that they do not have the key and the tenant is not in. Horrible experience! If there is less than one star I got to give it I never recommend it for anybody! DO NOT WASTE YOUR TIME!
5/5
FacebookCatherine Wood has been excellent in helping me find my first flat, great communication and even on days off! Thanks to her and her team.
5/5
FacebookGareth was very helpful and friendly with our property search and kept me updated with any new properties new to the market thank you
5/5
GoogleI bought house with Benjamin Steven and it was very nice experience and specially Michael Meap did amazing work. Thank you
Thank you for your positive feedback! We’re so glad to hear that you had a nice experience buying your house and that Michael did an amazing job. Your appreciation means a lot to us! If you need anything in the future, feel free to reach out. Congratulations on your new home!
5/5
FacebookGareth was very helpful and patient, listened carefully to my requirements and kept in touch with suitable properties. Organised, professional, passionate about property. :)
5/5
GoogleKai, Lee & Mary were quick, professional and friendly! Our house sold in a week with Streets Ahead Coulsdon and we were very happy with the service.
5/5
FacebookI have been impressed by the Streets Ahead Agents Group for their resilience anf dedication. Jakub was very helpful. Good work keep it up
5/5
FacebookJakub was excellent in helping me find a flat. He had constant communication and was friendly throughout the process. Can’t commend him enough !
5/5
GoogleFrom start to finish the service was excellent. Each buyer the negotiator showed around the house wanted it, which was a perfect position to be in for offers. Claire Southall negotiated the price for me perfectly.
5/5
GoogleExcellent, highly professional service.
Thank you for your positive feedback! We’re glad to hear you experienced excellent and professional service. If you ever need assistance again, feel free to reach out!
5/5
GoogleA big thank you Street Ahead Coulsdon! It was our first step on the ladder so we were not very confident and didn't really know how things work. …
5/5
GoogleKai, Lee & Mary were quick, professional and friendly! Our house sold in a week with Streets Ahead Coulsdon and we were very happy with the service.
5/5
GoogleLee is really knowledgeable about the area and understood my requirements. The best agent in the area by miles. Very apt agency name with Lee there.
5/5
GoogleFantastic experience from start to finish ! A brilliant team.
5/5
GoogleLee is really knowledgeable about the area and understood my requirements. The best agent in the area by miles. Very apt agency name with Lee there.
5/5
GoogleKelly has assisted with the purchase buy our dream house, providing us with quick answers to any questions we have and giving us suggestions for mortgage advisors. Highly recommended
Hi Adam - many thanks for the 5 star ***** review - means a great deal to the team and Kelly. All the best for the future
5/5
GoogleReally good service, both from Robert and from Sheryl - did all they could to progress our tricky sale and eventually got us a good price. Would definitely recommend.
Dear Joe, Thank you for taking the time to review your recent experience you have had with our team at Benjamin Stevens Estate Agents Edgware. We're so happy you had a positive experience with us. Kind regards, Rob
5/5
GoogleProactive professional personable.
Thank you for your concise and positive feedback! We're glad to hear that you found our team proactive, professional, and personable. If you need anything in the future, feel free to reach out!
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