Trusted Agent profile

Choices reviews

4.4

★★★★★ Great

1,079 reviews across 2 platforms

115a, Brighton Road, Coulsdon CR5 2NG

Choices's Coulsdon office at 115a is rated 4.4 out of 5 across 1,079 reviews on two platforms, including 84 Google reviews rated 4.1. The 995 Trustpilot count is for the whole business. Checked 9 October 2026.

4.1 / 5

Reviews on Google

This office

995

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very work hard and courteous.

Rating only, no written review.

Daniele · 16 August 2021

1/5

Google

Rating only, no written review.

Georgina · 10 June 2021

1/5

Google

Rating only, no written review.

Lorriane · 10 June 2021

Agent replied · 11 June 2024

Thank you for your review, I am sorry to see only a 1* rating, please email me directly with further information and i will look into your complaint directly. Kind regards, Karen Gunner, Customer Services Manager, CHOICES

1/5

Google

Rating only, no written review.

Sharmin · 10 June 2021

Agent replied · 11 June 2024

I am sorry to hear that you have been disappointed with any service received. We would like to try and resolve for you. Please contact me on stephanieprior@choices.co.uk

1/5

Google

Rating only, no written review.

Jessie · 10 June 2021

4/5

Google

Rating only, no written review.

Sighz · 10 June 2021

5/5

Google

Rating only, no written review.

Madeleine · 10 June 2021

5/5

Google

Rating only, no written review.

Shu · 10 June 2021

Agent replied · 11 June 2024

thank you for your kind review. It would be helpful feedback to know how you were satisfied and in what way and if you prefer you can send me a private email with your comments. stephanieprior@choices.co.uk

5/5

Trustpilot

Thanks for your help rhiannonowens

Rating only, no written review.

Davi · 20 May 2021

5/5

Trustpilot

Very quick and helpful

Rating only, no written review.

Harry · 20 May 2021

5/5

Trustpilot

Great service 👌

Rating only, no written review.

Mahdi · 22 April 2021

5/5

Trustpilot

Great service provided by Rosie K

Rating only, no written review.

Sergiu · 18 February 2020

1/5

Trustpilot

Useless customer service

Rating only, no written review.

G · 3 September 2019

Agent replied · 13 June 2024

We are sorry to hear you’ve been disappointed in the service you have received. Please contact our Compliance Director Stephanie Prior stephanieprior@choices.co.uk with full details so that she can resolve this for you.

5/5

Google

Rating only, no written review.

Rumyana · 11 June 2019

5/5

Google

Rating only, no written review.

George · 11 June 2019

5/5

Google

Rating only, no written review.

Alec · 11 June 2019

5/5

Google

Rating only, no written review.

Stephen · 11 June 2019

5/5

Google

Rating only, no written review.

Greg · 11 June 2018

5/5

Google

Rating only, no written review.

Tabby · 11 June 2017

5/5

Google

Rating only, no written review.

Josh · 11 June 2017

5/5

Google

Rating only, no written review.

Chloe · 11 June 2017

1/5

Google

Rating only, no written review.

Roohil · 11 June 2016

5/5

Google

Rating only, no written review.

CROYDON · 11 June 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Choices's Google reviews

Questions about Choices

How many reviews does Choices have?

Choices's Coulsdon office has 1,079 reviews across two platforms: 84 on Google, 995 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Choices's rating?

Choices is rated 4.4 out of 5 across all 1,079 reviews, and 4.1 out of 5 on Google from 84 reviews, checked 9 October 2026.

Where is Choices's Coulsdon office?

Choices, 115a, Brighton Road, Coulsdon CR5 2NG.

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.