Every review we hold for the Cottingham office, from every platform, shown as written. First names only.
★★★★★ 3/5
GoogleHorrible experience, house I'm living in is full of damp and the walls have bubbled up. I've had a cough and flue simtoms since I've moved in not to mention the damp air affecting me.
An update on my review, they seem to be improving with communication. And have sorted a few issues out since. The kitchen window we couldn’t see out of, has now been replaced as the seal had gone.
Although some of the people that come round to fix or change things are very questionable. One man who was the electrician set fire to our electric cooker after fitting it incorrectly two times.
We had to get a professional in to do it correctly. And then another two electricians came to change the fuse box but didn’t do that correctly we had to get a professional in for that too as he hasn’t fitted it correctly. And not to mention the same electrical guys couldn’t fit an extractor fan, it broke and tried blaming there poor quality of workmanship then tried to charge me £60 for the fan replacement. When all that needed replacing was a pull cord.
Plus the person in question left the full kitchen in brick dust and broke some things on my kitchen side.
The man the comes to check the boiler is quite friendly and gets on with his work.
Katie · 24 March 2023
★★★★★ 5/5
GooglePerfect very professional and fair
Dingalizwe · 24 March 2026
★★★★★ 5/5
GoogleSuper efficient company, and very professional with it customers Highly recommend
Christopher · 8 March 2025
Agent replied · 16 April 2025
Thank you so much for your positive review! Providing efficient and professional service is always our top priority. We really appreciate your recommendation and look forward to continuing to serve you!
★★★★★ 1/5
GoogleI was discriminating against by this company.
I can not work due to undergoing cancer treatment. So therefore I was unable to rent a house with the benefits I recieve. I didn't plan for cancer in my 30s and wish I could work full time! My kids need a home too!
Samantha · 27 July 2022
Agent replied · 22 June 2023
I am sorry to hear of your difficulty in finding a house to rent. I can assure you that we do not discriminate, however we do also acknowledge that it is very difficult to secure a property in such a competitive market as it is presently. We would like to see if we can assist you, we cannot find anyone by the name that you have posted your review under, assuming you have used a maiden name or something else, if you would like to call and ask to speak to a manager and we shall be pleased to see how we can help you.
★★★★★ 5/5
GoogleI have a property in Cottingham which has managed by Homelink for many years now (I live out of area) and have never had any reason to regret my original decision to go with them. The staff are always friendly and helpful and their charges are very reasonable. They always keep me well informed and are great at finding new tennants when I need them.
Yorkie · 23 June 2018
Agent replied · 22 June 2023
Thank you for the feedback I'm pleased you are happy with your descision to stick with us all these years!
★★★★★ 5/5
GoogleThe company have been very helpful and efficient during the many years I've dealt with them. Although there have been very few problems with the property in hand, this has been due to immediate action from the company. I have always found the staff to be friendly and offering good advice. I rate the company very highly and I would definitely recommend them.
Berenice · 23 June 2018
Agent replied · 22 June 2023
Thanks Bernice very kind I bet the floods of 2010 was one of the few problems we'll never forget that tidal surge!
★★★★★ 5/5
GoogleSindi is the most friendly, patient and efficient person! I highly recommend the service Homelink provides and from Sindi in particular. Thank you for your care and communication.
Bethany · 24 November 2022
★★★★★ 5/5
GoogleExcellent service. We are so happy with the service provided. Very professional 👏 👌 …
Tisha · 24 September 2024
Agent replied · 24 October 2024
thank you
★★★★★ 5/5
GoogleFor me as a landlord, I will difinately recommend letting your property managed by Home-link. They are very professional, dedicated and excellent communication with us (really really useful) they don't even give you a chance to worry about anything. Also being specialsed in lettings only not sales made them unique. The always keep you updated. Great customer services!!
Marwa · 23 June 2017
Agent replied · 22 June 2023
Thank you For your feedback on our service
★★★★★ 5/5
GoogleWe have always found Homelink to be very efficient and reliable; they are good at communicating with us; however, they provide a good service and do not trouble us with issues that they can manage. We would recommend Homelink to others with confidence, knowing that they offer a smooth service that is good value for money.
Dee · 2 December 2023
★★★★★ 5/5
GoogleHomelink have great staff who know the market well. They provide an efficient service, working well as a team and always respond promptly.
JL · 14 May 2025
★★★★★ 5/5
GoogleOur experience with Homelink can not be faulted. All the staff was approachable and professional at all times. The vetting process can be quite daunting but knowing the Homelink staff was available to ease our tenacy application was very reassuring.
Ian · 22 June 2022
Agent replied · 22 June 2023
Thank you Ian we are happy to help
★★★★★ 5/5
GoogleWe're renting a property we bought with some inheritance via Homelink. We had no idea what we were doing and they were really helpful when we were buying as well as sorting all the legal stuff out for renting.
Fiona · 22 June 2022
Agent replied · 22 June 2023
Thank you Fiona, we are glad we could help
★★★★★ 5/5
GoogleThe staff were extremely helpful and friendly making the process of renting as stress free as possible. They responded to questions very quickly and dealt with any issues just as efficiently. Would certainly recommend them to either people looking to rent or letting a property.PositiveResponsiveness, Quality
John · 27 August 2020
Agent replied · 22 June 2023
Thank you John
★★★★★ 5/5
GoogleThe staff have been very helpful to me.Going above and beyond helping me to find a new property.
I have rented properties through HomeLink since 2015 and they always address any concerns regarding general maintenance and always resolve any problems very quickly.
I have been very happy with all of this and would recommend them very highly.
Neil · 29 June 2023
★★★★★ 5/5
GoogleVery helpful staff, very quick to help me get a new property with my limited time scale
Craig · 23 May 2025
★★★★★ 5/5
GoogleBeen with Homelink 3 and a half years now ,,great company and lovely ladies on the telephone ,,They do there best every time to help out with every situation that arises thanks ☺️
Sarah · 27 July 2022
Agent replied · 22 June 2023
Thank you Sarah
★★★★★ 5/5
GooglePleasure to rent off this company , Staff are so helpful and friendly , Would recommend using Homelink all day long , They really look after there tenants
Bill · 11 December 2024
★★★★★ 5/5
GoogleFrom day one home-link have been amazing. Fabulous letting agency, I could not recommend a nicer group of people. My daughter and I have loved our time in the flat we rented from them with a great relationship with the landlord and agency. Very helpful and I wish the company all the best. Thank you.
Maria · 23 May 2023
★★★★★ 5/5
GoogleHomelink is a professional and efficient company in fixing housing needs for both landlords and tenants. I wish them good luck in their future endeavors. Keep working hard and keep shining. God bless all of you.
Sajal · 27 June 2024
★★★★★ 1/5
GoogleYour IT is a joke. Probably paying India MSP £2.99 a month for setup and support
Harborcoat · 23 October 2023
Agent replied · 29 October 2023
We are sorry to hear that you have experienced difficulties with our IT systems. Our IT is managed by a local, established and reputable company. We are unaware of any specific IT issues affecting our customers, however we are committed to providing an excellent experience for all of our customers and welcome any feedback you may have on how we could improve our IT experience. If you would like to contact us on 01482 875248 or e-mail info@home-link.co.uk we will be happy to assist with any difficulties you may be experiencing.
★★★★★ 5/5
Googlefound the perfect house with the help of the amazing ladies Emma and Samantha - Brilliant experience
Lily · 2 April 2025
★★★★★ 5/5
GoogleVery good service, particularly with regards to emergency response. Was locked out of my property late at night and was able to get very fast and efficient assistance.PositiveResponsiveness, Professionalism
Scott · 27 August 2022
Agent replied · 22 June 2023
Thank you Scott, we were pleased you managed to get safely back into your home
★★★★★ 5/5
GoogleWhat an agency this is, they have a great team that are helpful from the first phone call, they can't do enough for you and nothing is a problem, if I had to move again I will definately be staying with homelink, I cant recommend them enough, BRILLIANT!!!
Jo · 26 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
