Trusted Agent profile
★★★★★
1,607 reviews across 2 platforms
1 Market Place, Cirencester, GL7 2PE, Cotswold GL7 2PE
Knight Frank's Cotswold office at 1 Market Place is rated 4.9 out of 5 across 1,607 reviews on two platforms, including 50 Google reviews rated 4.9. The 1,557 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Cotswold office, from every platform, shown as written. First names only.
5/5
TrustpilotOliver Hepplewhite Was very helpful
Oliver Hepplewhite Was very helpful, answered all my questions, all the service provided was perfect! Thanks
It’s been a pleasure to help and if we can assist in the future with anything please don’t hesitate to call!Ollie
5/5
TrustpilotThe best we've ever used 👍
Very very professional, always hands on and available
5/5
TrustpilotPleasant to deal with and professional.
5/5
TrustpilotExcellent resolution of a potentially…
Excellent resolution of a potentially sticky solution!
5/5
TrustpilotFlat 1, 17 Abingdon Road, Kensington
Brigette handled the renewal of the AST both efficiently and painlessly. Thank you very much.
Thank you for your kind words, Geoffrey. It was my pleasure assisting in the renewal of the lease. Kind regardsBrigette
5/5
TrustpilotHighly recommend frank knight
Highly recommend frank knight, super professional
Thank you Amir for your wonderful review. Thank you.
5/5
TrustpilotVery professional and reliable.
Very professional and reliable.Have been with Knight Frank for over 7 years and have never let us down.
Dear Mr Tsoi, Many thanks for your kind feedback, we look forward to working with you over the next 7 years too! Knight Frank
5/5
GoogleI haven't met another sales progressor who's so clear, genuine and knowledgeable, as Gemma from Knight Frank, there with us at everystep of the way through a complex and worthwhile sale. Our experience of the company was trustworthy and courteous.
5/5
TrustpilotRecommended!
Super efficient, friendly, and sourced 4 new rental offers for our flat in no time at all!
5/5
TrustpilotExcellent experience with Jason Chu
Excellent experience with Jason ChuHelpful team at Knightfrank. I’m a satisfied customer
Dear Zahra, Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely mine and I am very glad to hear that you are happy with my service. If I can be of any further help, please do not hesitate to contact me. Best wishes,Jason
5/5
TrustpilotGreat estate agents !
5/5
Trustpilotgood end of tenancy deposit process…
good end of tenancy deposit process release
Dear Emmanuel Thank you for the review; it was a pleasure assisting you. Best Wishes Isabella Maltman
5/5
TrustpilotExcellent, efficient service provided by Ruby Goddard.
Excellent, efficient service provided by RubyGoddard. Highly recommend
Thank you for your feedback Kam, it’s a pleasure to work with you and we’re always happy to help!Kind regards, Ruby
5/5
TrustpilotPrompt and professional service from…
Prompt and professional service from Brigette
Thank you for your kind review. Kind regardsBrigette
5/5
TrustpilotAlastair Calotier - Ultimate client partnership
Alastair Calotier
Thank you ever so much for the kind words, Jean. It is a pleasure to look after your property. It has been truly wonderful getting to know both yourself and Frank, and your kindness and trust in myself is greatly appreciated. Thank you for taking the time to leave such a lovely review. I am delighted to have been able to assist you and look forward to continuing our relationship for many years ahead. Best, Alastair
1/5
TrustpilotUnsupportive
Rating only, no written review.
Dear Yanislav, We apologise that you have not felt supported by the team. Please do reach out to customerexperience@knightfrank.com and we can look into this for your further. Thank you. Knight Frank
5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Thank you for leaving a review Jane. Wishing you and your family all the best in your new home. Best wishes, Lucy and the Knight Frank Richmond Lettings team
5/5
TrustpilotExcellent staff
Excellent staff, efficient, helpful and very professional.
Hi Mohamed It was a pleasure working with you, thank you for your lovely review.Kind regardsChanel
5/5
TrustpilotVery helpful service provided by Jordan!
Rating only, no written review.
Hi Gary, Thank you for your kind words, I really appreciate it and glad to know my service met or exceeded your expectations. Please do reach out if you need anything. Kind regards, Jordan
5/5
TrustpilotVery efficient indeed and responsive
Very efficient indeed and responsive. Thank you.
1/5
Googlerude obnoxious staff
I am very sorry to hear you had a negative experience. Please could you get in touch with me so that I can understand your concern and improve upon our service to you. Please email me at rupert.sturgis@knightfrank.com or call me directly on 01285 659771. Rupert Sturgis, Office Head
5/5
GoogleRupert did a great job on our latest purchase. It was a complicated one but he was always there to assist even with the most trivial detail.
5/5
TrustpilotKaite was a very professional agent supporting us all the time
Rating only, no written review.
Dear Rafael, Thank you for your review, it was a pleasure meeting you both and wishing you all the best in your new home. Kind regards, Katie, Knight Frank Ascot
5/5
GoogleA very friendly, efficient team in Cirencester. Always kept me updated, as requested. Highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Knight Frank's Cotswold office has 1,607 reviews across two platforms: 50 on Google, 1,557 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Knight Frank Cirencester Sales is rated 4.9 out of 5 across all 1,607 reviews, and 4.9 out of 5 on Google from 50 reviews, checked 9 October 2026.
Knight Frank Cirencester Sales, 1 Market Place, Cirencester, GL7 2PE, Cotswold GL7 2PE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.