Every review we hold for the Corsham office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleI was interested in renting a property from H F Lettings, so I sent a message through Rightmove and received no response. I left it for over a week then called and left a voicemail message to which again I had no response. With this in mind I will look elsewhere for a property.
From the point of view of a landlord, I would be concerned that HF are not responding to people who want to rent from them and so their property could potentially sit empty for longer than necessary. From the point of view of a perspective tenant I would probably try elsewhere if you want to receive any kind of response.
Chris · 16 April 2021
Agent replied · 19 June 2024
Dear Chris
Many thanks for your constructive review, I can only apologise, we have been incredibly busy over the last few weeks and whilst this isn't an excuse I can only assume that we are still trying to catch up on calls and emails and over 200 inspections. We have let over 20 properties in the last 4 weeks. However, we always endeavor to respond to all enquiries in a timely fashion and I can only apologise that this hasn't happened in this particular instance. Should you wish to discuss with me personally please do not hesitate to call.
Many thanks
Laura Larkin
★★★★★ 5/5
GoogleWe arrived back in the UK a couple of years ago and were dreading going in to the rental market as we’d heard lots of horror stories (and experienced a few of our own many moons ago too). Well I can’t speak highly enough of Laura Summers and the whole HF Lettings team. It really has been an absolute pleasure to deal with each and every one of the team over the last 2 ½ years and we are now moving to another property, thankfully also under HF Letting’s watchful eye. They always go above and beyond what’s necessary so huge thanks to you all.
Tish · 16 April 2021
Agent replied · 19 June 2024
Thank you Tish
Laura Larkin
★★★★★ 5/5
GoogleWe have rented through HF Lettings for a while now and we have always found Laura and her team very attentive and they always respond to our requests. We would certainly rent through them again. Highly recommended.
Jon · 16 April 2019
Agent replied · 19 June 2024
Thank you Jon for review.
★★★★★ 5/5
GoogleGeorgia at HF lettings helped us re-locate a valuble colleague. She worked so hard to ensure we had as many options as possible within our budget. The process was made really simple and straight forward for us and I would reccomend HF Lettings to anyone. An extremely friendly and professional service from initial contact to signing on the dotted line.
Jamie · 15 February 2025
★★★★★ 5/5
GoogleI've got nothing but positive things to say about HF - whenever we've needed to speak to them over nearly 4 years they've always been really responsive and really effective They're also the first agent I've ever come across that recognise that they work for both the tenant and the landlord and they are really fair and equitable which is great. We've bought our own house now but, if we were still renting I'd have no hesitation about using HF again.
David · 16 April 2019
Agent replied · 19 June 2024
Thank You so much for your review David, if we can hep in the future please do not hesitate to contact us.
★★★★★ 1/5
GoogleShame you don’t answer emails or phone calls how does that work if nobody can get hold of you nice way to do business
Robert · 12 November 2025
★★★★★ 5/5
GoogleI was a Tennant with HF Letting and recently moved on. HF staff were always friendly and professional to me at all times during my time with them as a Tenant. I would highly recommend them as a letting agent for Tenants looking to move to the area. They are very considerate and trustworthy in looking after your requirement.
Stephan · 16 April 2022
Agent replied · 19 June 2024
Hi Steve
Thank you so much for your review, it’s really appreciated. Best wishes for the future.
Laura L
★★★★★ 5/5
GoogleSmooth process, inventory, deposit scheme, repairs and check out, all was fair, objective and in time. They even forwared some post to my new address. Never had a problem with them. This was the only agency I found which offered a nice house where I could have a dog in it.
César · 16 April 2020
Agent replied · 19 June 2024
Thank you Cesar for your review and being a great tenant, it is very much appreciated, we all wish you well for the future.
Laura Larkin
★★★★★ 5/5
GoogleHF Lettings really go the extra mile to ensure they match the right tenants with the right home. They go out of their way to help a prospective tenant source and secure exactly what they require. The team are diligent, professional and above all, they care.
Charlotte · 26 April 2024
★★★★★ 5/5
GoogleVery professional letting agency right from check-in. Always was kept well notified of any changes, repairs or anything else that impacted the property. Very smooth and efficient check-out and return of deposit, even in this difficult period. Would highly recommend HF.
Josh · 16 April 2021
Agent replied · 19 June 2024
Hi Josh
Many thanks for your review and we all send you best wishes for the future.
Thanks again
Laura L
★★★★★ 5/5
GoogleThis is the best letting agent I've yet had. I've used them on two separate let's and they've always been professional, quick to help and answer any questions and queries and undoubtedly the best check in and check out of any place I've rented.
Rhyanna · 16 April 2020
Agent replied · 19 June 2024
Dear Rhyanna Thank you so much for your lovely comments, they are very much appreciated. Happy New a Year
Laura Larkin
★★★★★ 5/5
GoogleWhat an awesome experience dealing with Georgina at HF Lettings Corsham. We recently moved from South Africa and she helped us secure the most amazing rental. So impressed with the level of service and care she took - well done HF Lettings. Highly recommended.
Michelle · 16 April 2019
Agent replied · 19 June 2024
Thank you Michelle for your lovely feedback and hope you have settled in well to Corsham
★★★★★ 5/5
GoogleLovely, helpful and responsive team at HF Lettings, had fantastic customer service and behaved far more professionally than any other lettings agents we've had! Overall renting with HF Lettings has been a really positive experience.
Gussie · 16 April 2020
Agent replied · 19 June 2024
Dear Gussie
Many thanks for your feedback, it is very much appreciated and we wish you well with you next move.
Laura Larkin
★★★★★ 5/5
GoogleVery happy with the service and care that HF Lettings provided us when renting out our home. They found us great tenants who looked after our home whilst we were overseas.
Vanessa · 16 April 2024
★★★★★ 5/5
GooglePersonal and efficient service with great local knowledge. Landed with my perfect rental. Thank you! Especially to Georgia. Great job.
Madeleine · 30 July 2024
★★★★★ 2/5
GoogleAwful company. Phoned to get some information on letting my property. Staff seem unsure on answers when asking about details & current market. No call back as requested
Jayandc · 16 April 2020
Agent replied · 19 June 2024
I am sorry to read this and can only apologise. Myself and my team all endeavour to assist every individual to the best of our ability, always aiming to provide the best possible service. Please do contact me personally to discuss.
Laura Larkin
★★★★★ 4/5
GoogleVery nice on the phone and helpful.
Rab · 16 April 2023
Agent replied · 19 June 2024
Thank you Ran for your positive review
Laura L
★★★★★ 5/5
GoogleI've always found them really good. When I was applying for a place with them they went out of their way to make it simple for me. They even did all the leg work to get my reference from a previous landlord. Most agents won't do that. I can't fault them - still with them now.
Ben · 16 April 2016
★★★★★ 5/5
GoogleFirst class service ! Excellent communication and support from the HF team.
Bunny · 16 April 2021
Agent replied · 19 June 2024
Thanks Mike for your review and your business
Best wishes Laura L
★★★★★ 5/5
GoogleA great agency with superb communication.
ADE · 16 April 2022
Agent replied · 19 June 2024
Thank you so much for your 5 star review and comments
Laura L
★★★★★ 5/5
GoogleWe have worked along side HF Lettings for a couple of years now. They are a fantastic team and very helpful. When we meet their tenants to complete work they are always happy and have been well informed of our visit. Alistair @ Residential Legionella Risk Assessments.
Victoria · 16 April 2019
★★★★★ 5/5
GoogleLaura helped and supported through the whole process. She was professional and knowledgeable from start to finish. Especially during such difficult times. We were in the property within a week of viewing it....excellent
Cait · 16 April 2021
★★★★★ 4/5
GoogleExcellent, efficient and hassle-free lettings and management service. From tenant finding to management of maintenance issues and tenant processing in and out of the property, communication was personal and clear, with reasonable fees charged.
Neil · 16 April 2019
★★★★★ 1/5
GoogleVery poor experience as a tenant. Very quick to take your fees year after year but not happy to get the landlords to fix issues.
Max · 16 April 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.