Tom Wills ? Personal Property Agents reviews

★★★★★ 5/5

Google

We have just bought a house via Tom Wills Property and can absolutely recommend them. They were extremely helpful, professional and willing to effectively communicate with our seller when the solicitors were a bit slow at correspondance. Would recommend 100%.

Allison · 18 August 2025

★★★★★ 5/5

Google

Having bought and sold quite a few houses over the years through various estate agents large and small, dealing with Tom was like a breath of fresh air. We were very pleased with the marketing strategy for our house and all the materials produced online and in hard copy - the use of a drone was particularly effective for our property. Once the house was on the market, Tom was great at communicating and negotiating. With previous sales, it always felt like the agent switched from working for us to working for the purchasers. This wasn't the case at all with Tom. Very pleased with the whole process and recommend him wholeheartedly.

Marian · 14 December 2023

★★★★★ 5/5

Google

We bought a property being sold by Tom a few years ago, mid pandemic, and had no hesitation in seeking him out when the time came to sell. He's extremely well-versed in the local market and gives an honest steer, which we really appreciate. Communications are excellent and we had no problem getting in touch on the rare occasions we needed to. He stayed on top of both our purchase and sale, pre-empting potential issues and dealing with them quickly, all the while keeping us informed and making each transaction painless and seamless.

Digby · 9 November 2023

★★★★★ 5/5

Google

We bought our house via Tom when he worked for another estate agent back in 2015/16 and then sold it with Tom at his own estate agency this year. Tom's set up is great as he has so much local knowledge, knows lots of useful people, grasps how the local market works, is a great communicator and is very 'on the ball'. We had a much better experience working with Tom one-to-one than past experiences working with bigger estate agents, so we thoroughly recommend Tom especially if you're looking for great communication, lots of local knowledge, friendly, & professional support with selling/buying. Our sale as a little complex and took some time, but whether it was 'good' news or 'bad', Tom communicated quickly, efficiently and with a good understanding of how emotional house sales can be! Cheers Tom - your work is much appreciated! If we ever find ourselves in a position to be selling again, we'd choose Tom Wills for sure.

Bethan · 9 November 2023

★★★★★ 5/5

Google

We recently bought a house through Tom Wills Property and found the process to be friendly, stress free and consummately professional. As a first time buyer, Tom was always happy to take time to explain things to me about the process and occasionally offered solid advice. He maintained regular contact with and oversaw communication between both solicitors to keep things ticking along which I found very reassuring. We completely trusted his judgement even as the seller’s lister and now have a beautiful home. We would recommend him every time.

Abigail · 9 November 2023

★★★★★ 5/5

Google

Tom was recommended to us and I throughly recommended him again! Tom was so understanding and helpful with our situation, knew exactly what we wanted to achieve and found us a buyer SO quickly. Our sale went through with ease and all along we had great advice and support from Tom. We were new to selling and we really wanted to find someone we felt we could trust and who would have our best interests at heart, Tom was so helpful and knowledgeable throughout the process. If you want an estate agent who really works for you then instruct Tom! His marketing was fantastic!!

Daisy-may · 9 November 2023

★★★★★ 5/5

Google

Tom did a great job marketing our house and found us a buyer really quickly. We wanted to stay in the local area and there was very little available in our price bracket. Tom was proactive and found us a house in a great spot that had not yet come onto the open market. He provided a very professional service and his local knowledge is second to none.PositiveResponsiveness

Nikki · 9 November 2021

★★★★★ 5/5

Google

We recently sold our house with Tom and his colleague Anna, they were fantastic from start to finish. Excellent communication with great advice which made the whole process run smoothly. Thanks again to you both.

Tom · 2 September 2025

★★★★★ 5/5

Google

Tom helped us buy a property last year and his knowledge of the buy-to-let market was invaluable. He was always available to discuss any questions we had and provided us with all the information and guidance we needed to confidently move into the HMO/student market. The whole process was very straightforward, open and honest. We would definitely recommend him.

Kristy · 9 November 2022

★★★★★ 5/5

Google

Tom was the Agent for the people we bought our new house from but we had to comment on how helpful, efficient, "on it" and communicative he was throughout the whole (at times stressful) process. We would only use Tom to sell our house for us should we ever decide to move on and we highly recommend him!PositiveProfessionalism

Nick · 9 November 2022

★★★★★ 5/5

Google

Not being from Falmouth it was difficult to know who to instruct but Tom has been outstanding since day one. Previously my experiences with Estate Agents have helped to form a very low opinion of them however Tom has turned this around with his professional and approachable attitude, enthusiasm and ability to support and find solutions. Basically he’s the one you should be instructing all day long. No regrets…

Marc · 10 April 2024

★★★★★ 5/5

Google

After a couple of not so great experiences with other estate agents, I had lost the love of trying to find out first home. However, Tom was great - super knowledgeable, practical and personable. He doesn’t want to waste anyone’s time so is incredibly helpful whenever he can be - saving time, money and unnecessary stress! We’re so happy to be in our new home and can’t recommend Tom highly enough for his help with this.

Kirsty · 9 November 2023

★★★★★ 5/5

Google

Would certainly recommend Tom. He is very approachable, professional at all times, down to earth and easy to get on with. Because he is a one man band he has continuity and had all the answers to any queries we had. We would not hesitate to use him again and would always recommend him. Tom you did a great job 🙂👍🏻PositiveResponsiveness, Quality, Professionalism, Value

Lynda · 9 November 2021

★★★★★ 5/5

Google

Personal service with integrity We were delighted with the service that Tom offered and would highly recommend him. He was extremely professional and managed our sale effectively at all stages of the process. Communication with us throughout was polite and efficient and we never had to chase up on progress. If you want a genuinely personal level of service then Tom provides just that.

Jeremy · 14 June 2024

★★★★★ 5/5

Facebook

My husband and I were so happy with the service we received from Tom. He was very well informed about the property we were looking at and able to answer all of our questions. He made working with the sellers extremely easy which helped to push through the sale very quickly. He was always quick to respond to emails and calls, which again, helped with the ease of the sale. He's extremely professional and we would recommend Tom to anyone looking to buy or sell a property.

Victoria · 19 June 2023

★★★★★ 5/5

Google

I would definitely recommend Tom Wills Property Agents to anyone thinking of selling or buying. He has recently sold a property for us and his approach was highly professional at all times. He always kept us informed of progress and he replied to any questions promptly and ensured that the sale went through smoothly. He has expert knowledge of the housing market and the local area. Would not hesitate to use him again.

Karen · 9 November 2023

★★★★★ 5/5

Google

On first pre-commission meeting with Tom we were most impressed with his professional approach, his knowledge of our local market, and his lovely manner. His preparation and subsequent marketing of our property was first class. We highly recommend Tom for anyone in the Falmouth, Mylor, Feock areas seeking an agent with a personal approach and sensible fee structure.PositiveResponsiveness, Quality, Professionalism, Value

David · 9 November 2021

★★★★★ 5/5

Google

Tom did us proud selling a very problematic flat which had been on the market with several other agents before. He was chosen because he inspired confidence in his market knowledge and his personal attention to detail.ML

Mark · 9 June 2025

★★★★★ 5/5

Google

We couldn’t have been more happy with Toms service. Professional, Personable and always Polite, Tom made the whole process as pain free as any house move could be. We aren’t looking to move any time soon but as and when we do, we will not hesitate to use Toms company.Thanks Tom.

Office · 9 November 2022

★★★★★ 5/5

Google

There’s a credibility about Tom that engenders confidence whether you are a seller or a buyer (and I have been both) which is what you want when selling a property. Tom is highly experienced, has expert knowledge of the market, and his valuation was the one I trusted most (neither the highest nor the lowest) and turned out to be spot on. He is a pleasure to work with, professional, courteous to all parties, communicative, and his brochure was outstanding. I would not hesitate to recommend Tom Wills.

Ahoy · 9 November 2022

★★★★★ 5/5

Google

We have recently just sold our house with Tom Wills who made it stress free! Tom's approach to the marketing and valuation of our property was perfect, the photos and brochure were clear and looked beautiful. Communication was excellent, Tom always kept us fully informed and we never had to chase him up as he had already done it for us. We loved the personal property agent approach as Tom knew all about our house and circumstances, this ensured continuity throughout the sale. We would happily recommend Tom Wills - Personal Property Agents.

Zoe · 9 November 2022

★★★★★ 5/5

Google

Tom is very efficient and honest - a refreshing estate agent to work with. He goes above and beyond to aid you in selling your house and is very personable, which makes the whole process a lot easier. I really felt my house was in the best of hands and will definitely be working with him again.

Ella · 8 June 2024

★★★★★ 5/5

Google

Tom was excellent throughout our new house purchase. His professionalism, dedication, and clear communication made the process smooth and stress-free. Tom's expertise and support were invaluable, and he always went the extra mile to ensure we were informed and comfortable. Thank you Tom!

Mike · 10 January 2025

★★★★★ 5/5

Google

Selling & buying property in todays market is an absolute minefield but Tom went above and beyond to mitigate any potential bumps in the road. Great service from start to finish - Got us into our forever home with minimal issues, we couldn’t have asked for more.

Lauren · 9 November 2022