5/5
Everythung went perfectly. All our queries were answered promptly and politely Darren was really friendly and could have been more helpful, thanks for making the move so easy!
Trusted Agent profile · Cornwall
★★★★★
65 reviews across 2 platforms
Room3 60 Callington Road, Saltash, PL12 6DY, Cornwall, PL12 6DY
Chapple Property Management's office in Cornwall, at Room3 60 Callington Road, is rated 4.9 out of 5 across 65 reviews on two platforms, including 49 Google reviews rated 4.9.
Every review we hold for the Cornwall office, from every platform, shown as written. First names only.
5/5
Everythung went perfectly. All our queries were answered promptly and politely Darren was really friendly and could have been more helpful, thanks for making the move so easy!
5/5
From our very earliest enquiry Chapple Property Management has held our hand through the process of letting our house, carefully explaining each step and guiding us through each part. sBeing new to letting property this was invaluable to us. Once the house was ready to let, it was gone in 20hrs! Amazing service and no question unanswered. We are looking forward to working with Darren and Karen for a long time to come. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Laura, thank you so much for your kind words. We very much look forward to providing you a great service within lettings. Many thanks
5/5
After having several bad experiences with landlords and estate agents, dealing with Darren from Chapple property management was such a breath of fresh air. He was very helpful and understanding every step of the way through the application process and really went the extra mile to ensure we were happy with the place we were moving to and that we felt settled in once the move was finished. I can't recommend chapple property management enough, you will be pleasantly surprised how nice it can be to deal with a property manager! Have personally never had such a nice experience renting before. Check them out at: www.chapplepm. Com
Robin... thank you for your comments. They're really appreciated.
5/5
I cannot rate Chapple Property Management highly enough. Darren and Karen Chapple from start to finish have been excellent and far exceeded my expectations having dealt with other letting agents previously. Darren worked tirelessly to find the right tenants. Their management fee is very, very competitive. Always easy to get hold of wherever in the world you are i.e Singapore. Thank you so much for your great service!! Highly recommended.
Darren many thanks for your kind words, greatly appreciated. Safe travels back to the UK.
1/5
This agency is very racist and tends to send threats with the home office to immigrant tenant and speak to tenants like they own them. I’ve been treated unequally and evicted from the house because my ex partner (white) who has a signed contract as myself left the house and no consequence and the guy in the agency has threatened me on a call with a raise voice and unprofessionally telling me his going to call the police and get the home office to get rid of me because of my visa status. The agency has treated me unfairly and I don’t recommend any person of colour renting or buying a property with them. They speak to my ex partner all nice and good because she’s white and when I get involved, their tone and how they behave is so arrogant and very highly disgusting and disrespectful. This agency needs to be reported and be out of business!!!!!!!!!!
5/5
Highly recommend this company. A relative had been looking to rent and Karen found him the perfect place. Karen and Darren are lovely people who give that personal and professional approach in all aspects. Five star from the start to finish of the whole process.
Stella... many thanks for your lovely words. We hope he will be happy for many years to come at the property. Best regards
5/5
Cant praise Darren and Karen enough. After a relationship split up they helped me and my children find a new home and kept me well informed during the process. Nothing was too much trouble for them and very quick at responding to messages. Highly recommend. Thank you so much. We love our new home.
Jessica many thanks for your kind word, really appreciate it. Enjoy your new home.
5/5
Darren and Karen have been invaluable to us in helping us renovate our rental. They sorted out all the trades and defiantly went the extra mile. They rented it out immediately and required very little input from us. They are very friendly and professional and are a pleasure to work with.
Emily Chapman thank you so much for your kind words. Greatly appreciated.
5/5
Wonderful service. Darren at Chapple Property Management has been extremely helpful in letting my property for me. They found a tenant within a week, quickly sorted all necessary referencing etc, and have gone above and beyond to ensure I knew what needed to be done and had the property ready to let. Always on the end of the phone and ready to answer any questions/offer advice. Thank you so much for all your help and all you have done; I would highly recommend to anyone.
5/5
Highly Recommended Estate Agents. Friendly, professional, very knowledgeable couple & nothing is too much trouble. Will definitely use again.
5/5
Great company. Darren helped my daughter and her girlfriend buy their 1st home
Sue, many thanks for kind review. We are positive, the girls will love their new home and make some special memories. Best regards
5/5
Chapple properties have been. Incredible and so helpful. One hundred per cent recommended.
Anna, many thanks for your kind words. We hope you will enjoy living at the property. Many thanks
5/5
An extremely accomplished and professional service for a new business. They were able to walk us through everything from start to finish for letting our property, which was extremely helpful as we didnt really have any idea where to start! Karen and Darren are a great team and it was their personal touch and attention ton to our needs that really set them above the rest! I wouldn't hesitate for a second to recommend them, especially at such competitive rates!!
5/5
I would highly recommend Chapple Property Management. They are extremely professional, thoughtful and efficient in all that they do. The service is second to none and they found a suitable tenant for me within no time-far quicker than I anticipated. The whole process was extremely efficient and what I would call ‘above and beyond’ seems natural to Darren and Karen. It’s a relief to know that my property is being effectively managed by trusted individuals. Thank you to you both!
5/5
Absolutely excellent service although the agents them selfs where on holiday at the time of me renting my first house they have been nothing but brilliant. Reassuring me the whole way through and only a text away . Cant reccomend them enough would definitely use them again
Carla, thank you for your kind words; we appreciate it. Enjoy your new home, looking forward to seeing it all done on our return. Many thanks.
5/5
Had advice lately and found the owners very professional,very knowledgable and friendly . They put things in layman’s terms to easily understand . I wouldn’t hesitate to recommend Chappel property management
5/5
Their are very helpful and the best agency many thanks
Viorel, many thanks. Were so glad your are enjoyimg the property.
5/5
We can highly recommend chapple property management. Very friendly and helpful always there to help us answer our questions when needed. Found us a lovely property in saltash and the moving in process was easy. Thankyou ben and sarahPositiveResponsiveness, Quality, Professionalism, Value
Ben/Sarah. Thank you for your kind words. Were so glad you are enjoying that lovely cottage in Saltash. Best regards
5/5
Darren and Karen took over managing my property towards the end of my tenancy, they have been amazing, fully supportive, at the end of my tenancy continually offered help and would go above and beyond what you would expect, throughly recommend.
Lynne many thanks for your kind words. Hope you have settled into your new property and are enjoying the lovely surroundings. Best regards
5/5
Very friendly and helpful nothing was too much trouble, happy to help is move on chosen day and time (9amnon a sunday) EXtreamly approachable with any concerns or questions even gave us a welcome gift super service and would highly reccomend xxxxx
Nikki thank you for your lovely comments. Enjoy your new home.
5/5
Karen and Darren have been excellent with their tenant find service for us. They found us a new tenant within a week. Kept us updated and got them moved in. No fuss or hassle. Brilliant.PositiveResponsiveness, Quality, Professionalism, Value
Andy many thanks for your kind words. Our aim has always been to go the 'extra mile' for our landlords and tenants. Thanks for using us as a trusted agent.
5/5
Superb property management service. I needed to find tenants for my property and was offered a 'find only' service. Excellent communication, top quality professionalism, fluent knowledge and experience of the industry. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Amanda, thank you so much for trusting in us to find you the right tenant's for your lovely property. It has been great working with you. Best regards
5/5
Chapple PM have been fantastic in the services I needed. They listened to my requirements, put together a bespoke package, and carried out their business extremely effectively, responsively and to an extremely high standard. They swiftly and professionally responded to queries and resolved any issues I had. I shall definitely be using them again and would highly recommend their services.PositiveResponsiveness, Quality, Professionalism, Value
5/5
amazing company, found via Facebook and contacted about q property they had listed. service I received after was brilliant. from viewing the property to accepting, working out affordability to exchanging contracts and collecting the keys. highly recommend
Stacey thank you for your lovely comments. It's all part of the excellent service we provide to both our tenants and landlords. Hope you are now all settled in ready to enjoy the summer. Thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chapple Property Management's Cornwall office has 65 reviews across two platforms: 49 on Google, 16 on Facebook.
Chapple Property Management Cornwall is rated 4.9 out of 5 across all 65 reviews, and 4.9 out of 5 on Google from 49 reviews.
Chapple Property Management Cornwall, Room3 60 Callington Road, Saltash, PL12 6DY, Cornwall, PL12 6DY.