9 reviews from tenants, from every platform, shown as written. First names only.
★★★★★ 4/5
The Trusted Agent TenantProfessionals
Myself and two friends went into Henderson Connellan to rent a property in Corby. When we tried to rent as a party of three friends HC wouldn't deal with us - they explained that none of their landlords hold HMO licenses. This was the case with most lettings agencies in town, although there were a few that said it wasn't a problem as HMO licenses applied to 5 or more individuals.
One friend decided to move home and when we went back as two friends the help we got was first class - Symonne our agent was very thorough and made everything very easy indeed, explaining everything clearly and simply as things progressed. We are yet to encounter any problems at the house but Symonne has given us the impression everything will be dealt with professionally.
Garuff · 14 April 2016
Agent replied · 15 April 2016
Thank you for your feedback, we appreciate your constructive comments. We hope you enjoy your new home, speak soon.
★★★★★ 5/5
The Trusted Agent TenantExcellent - can't fault them at all.
We rented a property through Henderson Connellan in 2015 and I was extremely impressed with the service they offer. They listened to our (very specific) needs and matched us to a property the same day. They are also very quick to go through the necessary processes and don't charge anywhere near as much as some lettings agents for checks etc.
I dealt mainly with Sarah, in the Corby branch, and found her to be warm, friendly and professional. They seem to work much longer hours than other lettings agents too, so questions get answered quickly.
Henderson Connellan are one of the few agents out there who represent and care about the needs of the tenant as much as the needs of the landlord. I highly recommend them.
Amanda · 27 November 2015
Agent replied · 17 March 2016
Wow thank you Amanda, We're pleased that you had a positive experience with our rental team.
★★★★★ 5/5
The Trusted Agent TenantExcellent, professional and friendly service
Right from the first phone call I received excellent service regarding an enquiry for a house to rent. All the staff I have dealt with were both professional and friendly, in particular Symonne who carried out the viewing and handled everything from then on. Nothing is too much trouble and everything is dealt with efficiently and professionally. Would highly recommend Henderson Connellan Corby to anyone looking to rent a property.
Mark · 23 February 2016
Agent replied · 25 February 2016
Hi Mark, thank you very much for the positive feedback. Enjoy settling into your new home! Henderson Connellan
★★★★★ 5/5
The Trusted Agent TenantOutstanding!
After an awful experience with another estate agent, everyone at Henderson conellan made everything to do with our tenancy a breath of fresh air, easy to contact and no query was too big or small. Very easy! Thanks again Symonne!
Kathryn · 24 July 2017
Agent replied · 9 January 2018
Thanks for the kind review!
★★★★★ 5/5
The Trusted Agent TenantMatthew
Henderson Connellan have been an excellent Agent, they have kept me fully informed throughout the process. Symonne, handled every perfectly and I would recommend them to anyone.
Matthew · 25 February 2016
Agent replied · 29 February 2016
Thank for your review Matthew, it's greatly appreciated!
★★★★★ 5/5
The Trusted Agent TenantBrilliant
The way our estate agent helped my partner and I to find our first home together was brilliant.
I'm so happy and the services and support they provided us have been amazing, I'm so grateful and can't thank them enough
Lucy · 12 December 2016
Agent replied · 12 December 2016
Hi Lucy, Thank you for your kind review and we hope you enjoy your new home!
★★★★★ 4/5
The Trusted Agent TenantReliable, easy to contact, professional and friendly. We rented through Henderson Connellan for 3 years and had no major issues. If there was ever a problem we could give them a call and they would resolve the situation sufficiently and quickly. I would definitely recommend Henderson Connellan. Even as a tenant they make you feel important.
Shona · 11 July 2017
★★★★★ 5/5
The Trusted Agent TenantGood service
Quick and easy to deal with, very polite staff and very thorough with moving in information. Would use again in the future if needed.
DB · 4 December 2016
Agent replied · 7 December 2016
Hi Daniel,
We really appreciate your kind review, we hope your tenancy period with us is a good one!
★★★★★ 5/5
The Trusted Agent TenantGreat service
Have been renting my property with Henderson Connellan for over 3 years and they have always provided great service. If any problems within the property have ever occurred they have always been efficient and effective in resolving and dealing with landlord etc. Great communication and customer service.
Emma · 8 May 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.