Trusted Agent profile · Consett
★★★★★
2,216 reviews across 2 platforms
2-4 Wesley Street, Consett, DH8 5BJ, DH8 5BJ
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains's office in Consett, at 2-4 Wesley Street, is rated 3.8 out of 5 across 2,216 reviews on two platforms, including 174 Google reviews rated 4.7.
Every review we hold for the Consett office, from every platform, shown as written. First names only.
5/5
TrustpilotAbsolutely fantastic service
We recently bought our first house that was marketed by Reeds Rains St Helens, and cannot recommend them highly enough. Jane Kerrigan in particular was fantastic, and responded to all our enquiries very quickly, and was great at dealing with the solicitors and speeding things along. We will definitely be using them again in the future, and would advise anyone else to do so also!
5/5
TrustpilotFantastic team at the Hillsborough…
Fantastic team at the Hillsborough branch of reed rains professional polite and friendly Cheryl and the team there offer a first class service I would recommend this branch to sell your home thru
5/5
TrustpilotReally friendly staff were always there…
Really friendly staff were always there to help
We're so glad to hear you had a positive experience with our staff. Their friendliness and helpfulness are important to us, and we're happy to know they made your visit enjoyable.
5/5
GoogleGreat service from start to finish, made the whole process as simple as possible and kept me updated at every stage whether big or small updates. Couldn’t recommend enough and would use again in the future no doubt
Thank you, happy to help and enjoy your new home once you get in :-)
5/5
TrustpilotProfessional Friendly Service
Professional approach in every aspect of the process and frequent communication and updates
We appreciate your kind words and are thrilled to hear that you found our approach professional and our communication clear throughout the process. We strive to provide a positive experience for all our customers, and your feedback is valuable to us.
1/5
TrustpilotProperty management
If I could give it a zero I would Property management on fully managed let USELESS…… save your money Go to a company which actually manages a property The list is endless …… inspections not carried out properly, rent increases not done, no action taken for 6 months on a child safety issue , damage in property not investigated, emails not responded to …. Rubbish rubbish company
1/5
TrustpilotReeds Rains ilford
Reeds Rains - Ilford, Cranbrook roadExtremely unpleasant to deal with. I had been calling every single day for a week regarding a rental property advertised to be told someone will call back. However no one ever did. I called yesterday complaining to Bernard, the branch manager emphasising the lack of customer service. He also told me he will call me back. To no surprise i did not get a call back. Called in to find more excuses and then was being told what and how to leave a review. I stated i wanted to complain and i was told to send the complain to the person i would be filing the complaint against! LoL! I have never come across such a counter intuitive demand before. DO NOT use these guys. They have such a disgusting attitude. Anyone wanting to rent out their property, do NOT use them. They do not care about whether your property needs to be rented out or not. This could very well have been a happy landlord whose property has been rented. However it is not the case due to this embarassing property agents and the manner in which they deal with customers. I will be taking this further to HR or MD. I am leaving review on every platform to raise awareness. Stay well away from these guys!
5/5
TrustpilotSuccessful sale, would recommend.
The staff at Reeds Rains were very efficient when I was selling a property and kept me informed of all viewings and the progress of the sale.
Glad we could help :)Regards,Reeds Rains
5/5
TrustpilotEfficient and friendly service
Efficient and friendly service. Would recommend to anyone. Big thank you.
Hi Andrea,Thank you for your kind words. We are delighted to hear that you had a positive experience with our service. We appreciate your recommendation and will continue to strive for excellence.Regards,Reeds Rains
5/5
TrustpilotKeep up the good work
We dealt with Andrea at Reeds Rains, Burnley. She has been brilliant all the way through and kept us up to date. We can’t thank you enough. Keep up the good work! 🙂
5/5
TrustpilotVery helpful company
Very helpful company, particularly Sally Routelidge.
5/5
TrustpilotHelpful staff and extremely quick sale
Helpful staff and extremely quick sale. Recommended.
2/5
TrustpilotPoor service
Poor service. Refused to let potential buyers view . Later discovered our agent and buyer were related . How unprofessional, all actions fell into place discovered the motif that they were determined who would be buying our property. Would definitely not use this hull branch or recommend
Hi Denise,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. We will be in contact with the email address you have provided.Kind regards,Reeds Rains - Hull
5/5
TrustpilotIan - Anchorage lettings
Ian from the lettings department of the Anchorage office has been brilliant. He is quick to respond to queries and provides great customer service. Would definately recommend Ian if you are looking for properties to rent in the area.
5/5
TrustpilotGuisborough branch
Guisborough branch . Well without going into to much deatai I had to sell a property I didnt want to sell even though I knew I had to / was my child hood home and my mam & dad had sadly passed away and that house held so many memories ❤ the girls at reads & rains made it an easier process my two favourite girls cathy shes fab lovely lady who cant do enough to help you and helped make the whole process easier ..thanks cathy you've been fab . And our sian shes been brilliant to constant updates very very polite and so so helpful all the way cant fault them one bit .100% perfect .thankyou girls .would definitely 100% recommended all the girls at the guisborough branch have been fantastic but especially cathy and sian so well done girls you're the best .cathy & sian thankyou I'm sure I'll bump into yous in the town or b&m at some point thankyou both from the bottom of my heart .very kind regards. Zarren
5/5
TrustpilotVery professional and helpful
Thank you for your kind words. We are delighted to hear that you found our service professional and helpful. We strive to provide excellent customer service and appreciate your positive feedback.
5/5
TrustpilotAlison at Bamber Bridge is progressing…
Alison at Bamber Bridge is progressing the sale of my house, she's extremely proficient and effective, very helpful and prepared to go the extra mile to ensure a positive outcome.
5/5
TrustpilotMacclesfield branch highly recommended
We've used Reeds Rains Macclesfield to both sell and buy several houses. We wouldn't go anywhere else. The service and commitment from James and his team is second to none.
5/5
TrustpilotHappy Landlord
I spoke to Reeds Rains after having my property on the market with 2 other agents for 7 weeks and no luck. Elliot gave me an up to date valuation and went on to let my property within a week. Whilst they are more expensive than the other agents, there is a reason why. I've actually ended up saving more money by paying a premium for a top estate agent and letting the property straight away rather than having it sitting there empty for months on end. Can't recommend them enough.
5/5
TrustpilotOutstanding
From start to finish, Reeds Rains Carrrickfergus provided a service that exceeded all my expectations despite the current COVID-19 restrictions and the challenges facing us during this pandemic.Their communication was timely and clear throughout, keeping everything on track as far as both selling my property and purchasing my new home (luckily, and thankfully they were the agent for both my sale and purchase). I thank and commend Lynsey, Chris, Karen and Lisa. I found them professional, dedicated and committed to me as a client - nothing was ever too much trouble and I was always made to feel as if I was the most important client. Without a doubt they are best estate agent I have ever dealt with, going above and beyond (which just seems to be the norm for them). I would highly recommend them , and if you are thinking of selling or purchasing then look no further.
5/5
TrustpilotExcellent
I have used Reeds Rains twice in the past so they were my first choice to sell my current property. Friendly and helpful staff who go above and beyond with every aspect.I would definitely recommend and use their services in the future.
5/5
TrustpilotHouse sale
A huge thank you to Reeds Rains staff in Sale who dealt with the sale of my late mum’s house. In particular, Mandy, Rebecca, Pasquale and Alex could not have been more efficient, professional and very helpful. Nothing seemed too much trouble for them and as a complete novice in this field, their help and expertise was hugely appreciated. Thank you all.
5/5
TrustpilotThanks you for all the help..are you the best
Thanks you for all the help and support.Elizabeth was the best.She had a solution to every question. I have no words to thanks.
5/5
TrustpilotSelling a rental property
The business responded to my request to sell my rental property quickly and professionally. They explained timings with regards to tenants contracts and liaised with the tenant to accommodate viewings and a quick sale (pending contracts etc). I am very pleased with the way in which the sale has been handled to date and would recommend them to anyone.
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