Every review we hold for the Consett office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotPattinsons are Utter Cowboys and…
Pattinsons are Utter Cowboys and blatant Fraudsters. I was stupid enough to use them, Never Again
Ryan · 18 December 2024
Agent replied · 23 December 2024
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate. Many thanks.
★★★★★ 5/5
TrustpilotThe Auction Team were efficient…
The Auction Team were very efficient and although I didn't manage to sell my property via auction I was kept informed of progress every week without fail. All those I had contact with were professional and very pleasant to deal with. Special mention to be made of Natalie and Brooke who were particularly helpful and always very nice to speak to.
Kate · 15 May 2024
★★★★★ 1/5
TrustpilotRecent massive decline in services…
After 2 years of using Pattinsons as rental agents they've recently let me down in many ways. They are disorganised and have poor communications in the rental section. My complaints have been belittled and I feel under valued as a client.
Janet · 17 August 2023
Agent replied · 28 October 2024
Hi Janet, we are sorry to hear you have not had the experience we expect from our team. Can you provide the property address or contact information registered with us, like an email address or mobile number, to gdpr@pattinson.co.uk so we can investigate this further.
★★★★★ 5/5
TrustpilotCarly List @ Washington has been really…
Carly List @ Washington has been really great to deal with. Fab communication from the beginning and has helped us and kept in touch every step of the way so far :)
Emma · 9 January 2023
★★★★★ 3/5
TrustpilotUseless rental department
The people in the shops are great but that’s where it ends, the rental department is absolutely beyond hopeless
Property · 22 October 2024
Agent replied · 22 November 2024
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate. Many thanks.
★★★★★ 5/5
TrustpilotFast and efficient service
Fast and efficient service. Everyone has been a pleasure to speak to.
Zara · 30 January 2025
Agent replied · 24 February 2025
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
TrustpilotGreat service from Pattinsons
Great service from Pattinsons, Hayley was very helpful and always responded quickly, ensuring the whole process was as smooth as possible.
Cath · 11 November 2023
★★★★★ 5/5
TrustpilotGraham at the Blyth branch is an…
Graham at the Blyth branch is an absolute joy to deal with. He kept me informed throughout with his brilliant personality and warmth it felt like I was talking to a friend! I cannot praise him enough for making a stressful process much more pleasant. I'll miss our chats! Graham you are an asset to the branch and I cannot thank you enough ❤️
Nicola · 28 February 2024
★★★★★ 4/5
TrustpilotIt was ok and the team members did a…
It was ok and the team members did a great job. They are customers friendly.
· 12 December 2024
Agent replied · 23 December 2024
Thank you so much for this review!
★★★★★ 2/5
TrustpilotTerrible
I would have given Pattinson more stars but they recommend a conveyancer and I was ripped off. Do not use any solicitor that Pattinson recommend!!! I ended up paying more than double the price that I should have paid. Terrible experience!
Donna · 20 July 2023
Agent replied · 28 October 2024
Hi Donna. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information, like the property address? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.
★★★★★ 5/5
TrustpilotThank you Pattinsons
Thank you Pattinsons, so easy to deal with! Comminications was great and less than a week turn around and we had our keysShout out to Dean and Cerys Highly recommend
Scott · 30 January 2023
★★★★★ 4/5
TrustpilotRachel Ratcliffe was very helpful &…
Rachel Ratcliffe was very helpful & kept me informed of everything thats was going.Thank you for all your help Rachel really appreciate it 🌸
MS · 29 July 2023
★★★★★ 5/5
TrustpilotGreat service
Eloise has been most helpful from the start in getting the tenancy sorted for my mam. Thank you
Debra · 19 December 2023
★★★★★ 1/5
Trustpilotshocking website
Awful clunky and dysfunctional website to navigate, put your post code in and basically it searches the UK and gives you the results accordingly, I mean since when has London ever been in NE29...
Mkdodd · 12 December 2023
Agent replied · 28 October 2024
thanks for the feedback, please see the NE29 results https://www.pattinson.co.uk/buy/property-search?Latitude=55.0128152&Longitude=-1.478701&propertySearchType=buy&LocationName=North+Shields+NE29%2C+UK&Radius=1&PriceFrom=&PriceTo=&BedroomsTo=&PropertyTypes=
★★★★★ 5/5
TrustpilotWe are buying a new house and selling…
We are buying a new house and selling our house. Carly has been great, fast and friendly service. House sold within the week. Would highly recommend. First class service. ⭐️⭐️🌟⭐️⭐️
Customer · 5 January 2023
★★★★★ 5/5
TrustpilotI can't thank the team at blyth branch…
I can't thank the team at blyth branch enough for everything they have done to make buying a house alot more easier. Especially Linda. Nothing has been an issue and any questions I have had she has been straight back on the phone to me. Thankyou all again.
Amber · 24 May 2019
★★★★★ 5/5
TrustpilotLyndsay was brilliant
Lyndsay was brilliant. She was knowledgable and really helpful, thank you for your help.
Mr · 26 February 2024
★★★★★ 5/5
TrustpilotCouldn’t thank Lynsdsay and her team…
Couldn’t thank Lynsdsay and her team enough, great communication all throughout valuation of our home and putting it up for sale. Would highly recommend and would definitely use again!
Miss · 17 January 2023
★★★★★ 5/5
TrustpilotWhat an absolutely first class level of…
What an absolutely first class level of customer service from the staff at Pattinson’s. My father’s home had to be sold in order to fund his care, which is stressful to say the least! The team at Pattinson’s were so supportive throughout the process and managed the sale professionally and effectively from start to finish. I couldn’t believe how helpful and empathetic they were, what a lovely team. Thank you so much for all your hard work!
Rob · 16 January 2023
★★★★★ 5/5
TrustpilotGood information about available…
Good information about available properties, very prompt responses to queries, and excellent problem-solving. Particular thanks to Sophie and Marc.
Susan · 31 October 2023
★★★★★ 5/5
TrustpilotVery friendly service and always…
Very friendly service and always available to answer any queries, question or concerns. This is my first time using the service and was very nervous. The Lettings Administrator was extremely reassuring, helpful and always on hand to answer. Highly recommend!
James · 22 July 2021
★★★★★ 1/5
GoogleMis sold the fee by Richard the valuer at patterson stanley. Not Happy being tricked..BE AWARE.
Iqbal · 22 October 2024
Agent replied · 9 November 2024
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate.
Many thanks.
★★★★★ 5/5
TrustpilotI moved to the area for work and needed…
Excellent service. I moved to the area for work and needed a fast turnaround. I would like to thank Joanne and the team for helping me find my flat and ensuring everything was done very quickly, in a week I was moving in and everything went smoothly.
Cat · 24 May 2019
★★★★★ 5/5
GoogleMyself and my partner rented a property via Consett Pattinson and dealt with Elaine throughout the process. I can only say amazing things and a huge thank you; Elaine’s communication was above and beyond and we now have a lovely home to show for it! Thank you again.
Sophie · 24 October 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
