Trusted Agent profile · Consett
★★★★★
1,240 reviews across 2 platforms
55 Medomsley Road, Consett, DH8 5HQ, DH8 5HQ
Pattinson's office in Consett, at 55 Medomsley Road, is rated 4.3 out of 5 across 1,240 reviews on two platforms, including 100 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Pattinson Consett hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Consett.
Every review we hold for the Consett office, from every platform, shown as written. First names only.
5/5
TrustpilotLeanne - Washington
Can’t thank Leanne enough! She has never stopped searching for a new property for me, she has been persistent and her communication has been great! Very friendly and professional, I will definitely go back to see her in the future if needed and recommend her to anyone looking for a new home! Thanks again!
5/5
TrustpilotGreat Service and Customer care
Having dealt with a lengthy and protracted purchase of a house (none of the delay is attributed to Pattinson) I must single out Marian Reed for praise. She was cheerful, professional, helpful, patient despite the delays imposed by solicitors and offered a type of customer service that is sadly missing in customer facing businesses. I would certainly use Pattinson again without hesitation.
5/5
GoogleWould highly recommend leah your agent she was fantastic 👌 …
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of … More
5/5
TrustpilotKim was amazing from start to finish
Kim was amazing from start to finish Best agent I have ever dealt with.Give this employee a payrise and keep them as long as possible within the company or else she can come work with us
5/5
TrustpilotFriendly and efficient service
Great overall service and good communication throughout the process. Overall a success for our client. A special thank you to Tina Waterfall and the sales team for all your support.
1/5
TrustpilotI left a review on here on the 24th…
I left a review on here on the 24th April about the poor service I received when selling my mums house. My review had a very apologetic response saying that they would look into matters for me. I as contacted by someone who asked for details, which I responded to immediately. Ive chased this up since, with no response or acknowledgement at all.No point saying you are going to do something - to look good - for all those out there thinking about using your services. Please avoid this company. Maybe this time you'll take my complaint seriously.
5/5
TrustpilotCarly at the Washington branch went…
Carly at the Washington branch went above and beyond answered all my questions kept me sane when I was ready to give up I would 100% recommend Pattersons at Washington!!
5/5
TrustpilotVery helpful
Helen was very helpful from the first phone call to take time to find out exactly what I wanted to arranging multiple viewings for me with short notice.Her personal opinions and descriptions of the areas was also helpful as I am moving from Kent and do not know the area.Thank you!
5/5
TrustpilotVery kind and extremely helpful staff…
Very kind and extremely helpful staff from Richard who introduced the property initially to me, to Beth who I spoke to regularly. Beth was very pleasant and nothing was too much of a problem to her.The staff as a whole including Adele and Michael always spoke to me and were interested in my move
5/5
GoogleVery flexible and responsive throughout our house purchase process! :)
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of … More
5/5
TrustpilotBuy to Let
When looking for a buy to let, I could not thank Linda and the Blyth team enough, their help and guidance throughout the buying process was very professional and very much appreciated. On completion they found me a tenant instantly. Would highly recommend them to anyone looking for a first class service. Thanks Mark
1/5
TrustpilotAbsolutely unless to anyone to try…
Absolutely unless to anyone to try renting they need 6 months rent in advance every 6 month if you don’t have a guarantor.
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate. Many thanks.
1/5
TrustpilotThey use partner agents to sell for…
They use partner agents to sell for them and then don’t pay them their commissions. Also known as the false inducement of labour.
As stated before, we do not recognise the name Tina Barton and believe this maybe an alias. However, if you wish to contact our team directly, please do contact us at reviews@pattinson.co.uk. We have previously requested you to get in touch, without contact with us we are unable to resolve this issue.
5/5
TrustpilotVery professional
Very professional, Keith was a gentleman and made things very easy .would recommend to anyone .
5/5
TrustpilotGarreth young
Garreth provided all the help we needed to secure an amazing property. Although we found ourselves waiting for best and final offer on our rental he helped advise and calm me at a very stressful time. He was a genuinely nice guy who realy understood the situation we were in we are sincerely greatful for garreth for helping us with our property search.
5/5
TrustpilotLucy was incredibly helpful from start…
Lucy was incredibly helpful from start to finish of purchasing my house. Lynn from the Washington branch was also very helpful when I didn’t realise that Lucy had moved branches, so I effectively had 2 different members of staff looking out for me by the end! Thank you Pattinson, Lucy & Lynn :)
1/5
TrustpilotPattinson estate agents still keep…
Pattinson estate agents still keep emailing me despite me requesting that they remove me from all of their databases due to extremely poor service. Don’t their staff know what GDPR regulations are.
Hi Thomas. Can you provide us with some more information, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.
4/5
TrustpilotGreat Communication through out the…
Great Communication through out the sale of my property, Kelly kept me informed with viewing and interests, very helpful team. thanks
5/5
TrustpilotEloise was fantastic through a very…
Eloise was fantastic through a very difficult situation. A real support from start to finish. Steven from Consett branch was also fantatsic
5/5
TrustpilotWhat a fantastic company to work with…
What a fantastic company to work with especially Pattinsons Olivia Burke who dealt with all my needs extremely professionally, I can’t thank you enough for an excellent experience.
5/5
TrustpilotSam Coulson
I called regarding an issue with maintenance and also to ask for a document I hadn't received, i spoke with Sam Coulson and he couldn't have been more helpful, he told me how to report the issue but also that he would let the team know I was reporting to to ensure it was dealt with and I had also received the document I had asked for before I even got off the phone!
5/5
TrustpilotPut our last rental property up for sale
Put our last rental property up for sale on Monday 17th January and it was sold on Thursday 20th January. They did all the viewings and was kept in the loop all the way. Thanks Jordan and Daniel at the Washington Branch
5/5
TrustpilotOlivia was in touch with me all the…
Olivia was in touch with me all the time and my home was sold within 2 weeks thank you Pattinsons.Mention to help from Kimberley too.Washington branch of Pattinsons
5/5
GoogleGreat service from Rebecca from start to finish. Kept us up to date throughout. Made the moving process a lot less stressful.
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Pattinson Consett hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Consett.
