Trusted Agent profile · Consett
★★★★★
629 reviews across 3 platforms
15 Victoria Road, Consett, DH8 5BQ
Hunters's office in Consett, at 15 Victoria Road, is rated 2.6 out of 5 across 629 reviews on three platforms, including 82 Google reviews rated 4.3.
Every review we hold for the Consett office, from every platform, shown as written. First names only.
1/5
TrustpilotData Breach !
I enquired about a house and have been added illegally to a mailing list. I complained and asked to be removed twice, was told they never added me (though the emails added me 1 day after my 1 ever enquiry to this company) and they have yet to remove me. Companies like this should not be trusted, they are taking your data and will spam you !
5/5
YellThank you for finding my home
I register my details for a bungalow to rent in Consett, to my surprise after a week or so had a call to say that had a bungalow was coming on to rent. Moved in a few months ago, everything was carried out professionally. Had to report a maintenance issue with the boiler and they had an engineer out the same day and fixed the next day. Thank you
5/5
GoogleFantastic service, house sold in less than two weeks of being on the market, completely hassle free.
Thank you so much for your feedback!
5/5
TrustpilotLaura from hunters buntingford has been…
Laura from hunters buntingford has been brilliant in helping us find our new home. Great service, very quick to reply to any questions and very friendly and caring attitude. She took alot of stress out of finding a place to live. I could not recommend her enough!
5/5
TrustpilotWould highly recommend Hunters Heswall
Would highly recommend Hunters Heswall. Richard is excellent and have been thoroughly impressed throughout the purchasing process.
1/5
TrustpilotAppalled by hunters Consett
They drop your house price without asking, they get your house details wrong and refuse to change them, they made us do all the viewings ourselves, then they won’t let you leave after the contract has ended, only way to get any response is to comment on Instagram, the manager is rude and will lie to your face about the contract details and won’t take any responsibility for her actions
5/5
GoogleGreat service from all the team at hunters! Updated throughout and very helpful staff. Would highly recommend and will definitely use again!
5/5
GoogleProfessional service and always on hand when I had additional queries regarding my purchase. Would 100% recommend.
Thank you for your feedback Dion. We hope you will use our services again in the future.
5/5
GoogleExcellent estate agents, the team were very helpful and professional throughout the whole process.
Thank you so much for your review
1/5
TrustpilotExtremely disappointing sales experience
It is a real shame when ideal opportunity to acquire a family home is missed due to errors made by an estate agent. It later transpires that vendor accepted a lower offer for the sale of his property. The real questions are; what was the cause of those errors? were they really errors? why was the lower offer accepted and higher offer rejected?
5/5
GoogleJust excellent service from start to finish, the team were very professional and understanding, found me a great house fast. Would definitely recommend.
Thank you so much for your feedback
1/5
TrustpilotTerrible
Terrible. Was booked to view a flat near Holloway Road, viewing cancelled because they suddenly rented to someone over the phone who they sent a video to. Terrible agents, don't waste your time.
1/5
TrustpilotThank You but No...
Dagenham Branch quoting £420 for a property evaluation. Shocking !! Most of other estate agents are providing appraisals free of charge.
1/5
TrustpilotRude manager (Sarah)
Rude manager (Sarah) - in fact she was slightly violent and very difficult to deal with. No interest in trying to listen, talks over you and doesn’t give any info about property - sadly with current housing market the estate agencies can afford to be disgusting and behave unprofessional and get away with it. Avoid using them to sell
5/5
GoogleHunters have given me great service in managing my property, they really know their stuff and I would highly recommend them.
Thank you for your feedback we look forward to dealing with your future business. Thank you.
5/5
GoogleCouldn't recommend Hunters enough. Expert advice, amazing photographs which resulted in many viewings and ultimately sold our house in 6 weeks! Very professional and excellent staff :)
Hi Jayne, We really appreciate your feedback. Thank you for choosing Hunters, it was a delight to work with you. We hope you will consider us again in the future :)
5/5
GoogleReally lovely to meet you Reese and Gemma, great customer service and would highly recommend the team thanks for everything.
Thank you so much for your feedback
1/5
TrustpilotDon't use them!
We had an unpleasant experience with our local Hunters and now these pests from head office are repeatedly sending us letters urging us to let them take care of our unsold property. We wouldn't use them if they were the last estate agent in the country.
1/5
TrustpilotPoor service and follow-up on enquiries
I registered to view a property as soon as it came up and they never answered. When I rang them they fobbed me off as some second class person. They did not bother taking my details for any other properties. To me they are unprofessional.
1/5
TrustpilotAbsolutely awful
Absolutely awful, left two messages, ignored me, booked viewing appointments twice, ignored again. Totally ignored me all week, they are unprofessional shambles, avoid.
1/5
TrustpilotAwful communication
Awful communication. Don’t care about buyers, customer service or doing the right thing! @kevinholinrake and @johnwaterhouse what a shame what your staffs lack of care, basic humanity and customer service has turned your business into! You should be ashamed of how they treat potential purchasers.
1/5
GoogleTerrible customer service! They say they will call you back and never do! Happy to take your money though!!!
I am sorry you felt you had terrible customer service; it is my understanding when you spoke with our current valuer, she explained she would need to confirm whether she was permitted to carry out a valuation on the property without your landlord’s permission however you pre-empted her reply with your review.
1/5
TrustpilotPoor experience for the 2nd time!!!
Poor experience for the 2nd time!!!I will never recommend or use this agent. Seems crooked, says one thing and does another.We found that they played us off against another buyer because 'Alan' was a friend of a family, rung very true when it all came out. Shame on people who are in jobs which deal with peoples livelihoods.
5/5
GoogleVery helpful and co-operative. Thankyou to all of the staff.
Thank you so much for your feedback
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Consett office has 629 reviews across three platforms: 82 on Google, 9 on Yell (across the whole business), 538 on Trustpilot (across the whole business).
Hunters Consett is rated 2.6 out of 5 across all 629 reviews, and 4.3 out of 5 on Google from 82 reviews.
Hunters Consett, 15 Victoria Road, Consett, DH8 5BQ.
