Reeds Rains reviews

★★★★★ 5/5

Google

We had a really positive experience letting our property with the Zoe at ReedsRains. From the initial meeting through to completion, everything was handled professionally and efficiently. Communication was excellent, we were kept updated at every stage and any questions were answered quickly. What stood out most was how proactive Zoe is in keeping things moving, and her knowledge of all the changes in the landlords regulations which made the whole process much easier. The valuation was accurate, and the marketing of the property was excellent, leading to a good level of interest. Overall, I’d definitely recommend them to anyone looking to let their property. Thank you for all your help.

Nick · 3 April 2026

★★★★★ 5/5

Google

Zoe has been an absolute superstar in helping me find a new tenant for my flat. From the very first conversation, her communication was fantastic, always clear, prompt, and incredibly helpful. She made the entire process feel smooth and stress-free. Beyond her professionalism, Zoe is genuinely super friendly and approachable, making it a real pleasure to work with her. What truly impressed me was her protectiveness; she looked out for my best interests every step of the way, offering invaluable advice and ensuring I felt comfortable and informed. I couldn't recommend Zoe and the Reeds Rains team highly enough!

Mia · 27 March 2026

★★★★★ 5/5

Google

⸻ I had a fantastic experience with this estate agents from start to finish. The team was professional, responsive, and genuinely supportive throughout the whole process. Buying/selling a property can be stressful, Callum made everything feel smooth and manageable. Communication was excellent, I was kept informed at every stage, and any questions I had were answered quickly and clearly. Callum’s very knowledgeable, and gave helpful advice without ever being pushy knowing I wasn’t good at all of this, knowing I am older and found a lot of this difficult. It really felt like Callum had my best interests at heart. Also thank you to Caroline and Zoe (if I got the name wrong, the lady who sits next to Callum in the congleton office) Thanks again. Sue

Susan · 17 February 2026

★★★★★ 5/5

Google

It was a very special and rewarding experience with Rain Reeds for me and my family when we decided to make a purchase of a property in the UK as our home. When we first approached Rain Reeds in Congleton, we were kindly greeted by Callum and after he understood the range of budget we had in mind, he shared with us a few very relevant options and also took extra effort to identify and print out many useful research information to give us as reference. I could imagine that if I were a seller I would be very pleased of his effort to show case my property entrusted to him to find sincere buyers. As a buyer, I felt welcomed and supported, and also Rain Reeds was resourceful for supporting my search for the ideal property. In the process of more than half a year, not a surprise that we encountered many unexpected and challenging situations that were outside of Rain Reeds’ influence. Callum gave his best efforts to coordinate with different parties, put things in perspective, maintain positivity for all involved, in order to move things forward. Callum also worked with his colleagues as a team to support the whole process. We appreciated Caroline’s follow up whenever Callum was occupied or on leave, and working along side with Callum to cross all the t’s and dot all the i’s for critical details, large and small. There were many others who willingly jumped in to help when needed. A big thank you to Callum and all at Rain Reeds!

Philip · 17 February 2026

★★★★★ 5/5

Google

Everyone says that buying a property is destined to be one of the most stressful experiences of you're life... While they're not entirely wrong I can say either absolute certainty that the process was made SO much easier thanks to Caroline and the team. It really felt like she was in my corner every step of the way to make sure the purchase went through as seamlessly as possible. Can absolutely recommend. Thanks again

Charlotte · 17 March 2026

★★★★★ 5/5

Trustpilot

Highly recommend

I used Reeds Rains initially to manage a rental and then to sell the property. I highly recommend them. They are professional but welcoming, nothing is ever too much. They always kept me in the loop, even during a difficult sale, going out of there way to keep me up to date with everything. I’d like to thank Adele in particular.

Laura · 22 May 2026

★★★★★ 4/5

Google

We moved our house sale to Reeds Rains from another estate agent due to concerns on how it was being handled. Reeds Rains secured a sale for us and Caroline manged the sale process very well she kept us up to date and help to get the completion done even though we had a few hurdles along the way. I would highly recommend Caroline.

Shaun · 17 March 2026

★★★★★ 5/5

Trustpilot

The Reeds Rains team have been…

The Reeds Rains team have been brilliant, it may have been a long journey but they have been so helpful throughout the process. Grace is an angel, she is so lovely and have gone above and beyond to reassure us and help with the sale of our house and the buying of our forever home! Definitely recommend.

L · 4 May 2026

★★★★★ 5/5

Google

What can I say.... Reeds Rains are probably already aware of how amazing Zoe is! I could not have asked for a better person to ride the roller coaster of house buying with. Zoe is not just supportive, she is also proactive and determined in ensuring processes flow and people are looked after. Thank you Zoe for your professionalism and kindness, you really are an epic estate agent! Thank you!

S · 17 January 2026

★★★★★ 5/5

Trustpilot

We can’t thank Reed Reins enough for…

We can’t thank Reed Reins enough for the support & seamless service we experienced. They went above & beyond guiding us through each step & advising when we’re unsure. I would highly recommend. Thank you 😊

Alison · 7 September 2026

★★★★★ 4/5

Trustpilot

Very good experience overall

Very good experience overall. People were always very helpful and made us feel valued. On occasion we had to tidy up/hoover, turn-off lights, reset blinds, etc. after viewings which was very frustrating.

Geoff · 14 September 2026

★★★★★ 5/5

Trustpilot

Great work

Helen, Keeley and her team are great and a pleasure to work with. The went above and beyond with difficult buyers, and current occupants to help secure the right buyer!

Mr · 21 September 2026

★★★★★ 5/5

Trustpilot

Not a bad experience overall.

Property well presented when advertised. Lots of viewings organised. Had two failed offers, for genuine reasons, but final and successful offer pushed through relatively quickly. Thanks to staff, particularly Andrea, Abbie and Sue, keeping us well informed at all times. Finally I think RR commissions compare well to competition.

David · 13 May 2026

★★★★★ 5/5

Trustpilot

Reeds Rains in Yardley is an excellent…

Reeds Rains in Yardley is an excellent company to deal with. Viewings are conducted without any rush. The staff are really polite and answered all questions. The agents really made the buying process very pleasant. A big thank you to the whole team at Reeds Rains Yardley.

Melvin · 19 May 2026

★★★★★ 5/5

Google

Made a last minute phone call to view two properties the service was excellent and the staff were fantastic arrived at the first viewing and the agent Charlotte was there waiting her knowledge was absolutely brilliant the second viewing was the same I didn't feel rushed took time to look around Charlotte was absolutely brilliant hope we can get the deal done thank you again Charlotte

Steven · 17 November 2025

★★★★★ 5/5

Trustpilot

Highly recommend Reed Rains Kennington

We can highly recommend Reed Rains Kennington to sell your property. It was a difficult decision to sell my mother’s house, and they supported us throughout. They kept us informed at every stage of the process and gave good advice when needed.

Rosemary · 22 May 2026

★★★★★ 5/5

Trustpilot

Great service from Kate and the team at…

Great service from Kate and the team at Chapel House. They did a fantastic job marketing the property and did lots of accompanied viewings for us.

Diane · 26 August 2026

★★★★★ 5/5

Trustpilot

Highly Recommend, great and supportive

My experience has been great with Reeds Rains, from first speaking and organising things with Andy, to Roy carrying out viewings, and Kathleen and the team helping me through the selling process. Highly recommend Reeds Rains.

Shaun · 15 May 2026

★★★★★ 5/5

Trustpilot

Delightful Laura Jayne…

We have been dealing with Laura Jayne from the Newcastle office, she has kept us informed every step of the way through our purchase. She has answered every call and replied to every email and contacted us whenever there was news to be relayed or a question we needed answering. She has done this with complete professionalism and friendliness, and we have not even met her yet, she has been such a delight to deal with and we cannot wait to meet her to collect our keys and start a new chapter in our life She is an absolute credit to Reeds Rains. Mr & Mrs D Evans

Dawn · 25 May 2026

★★★★★ 5/5

Trustpilot

Very pleasant negotiator

Aaron Smith is a extremely pleasant and sympathetic negotiator. On time for viewing, with a cheerful personality.

Patricia · 29 August 2026

★★★★★ 5/5

Trustpilot

Silas Rains at the Wrexham branch.

Dealt with Silas Rains at the Wrexham branch on 3 occasions. Sold our house within 2 weeks, 7 years ago, my parents house 5 years and my sister's last week. The latter was non standard build, difficult to sell really requiring cash buyer.

Gary · 12 February 2026

★★★★★ 5/5

Trustpilot

Jack Owens came to value my property I…

Jack Owens came to value my property I was really nervous as having to sell due to divorce. Jack was so reassuring and made me feel at ease straightaway I honestly could not recommend him more look forward to listing with him.

Hayley · 12 February 2026

★★★★★ 4/5

Trustpilot

Friendly and professional. Reeds Raine's have been very helpful…

Reeds Raine's have been very helpful from the start. They are helping us every step and the property is now sold . We have sold the house belonging to my wife's stepfather who is now in a care home as we have power of attorney.We knew it would be stressful to sell but reeds Raine's Pontefract office have been very helpful and professional.

Herbert · 27 August 2026

★★★★★ 5/5

Trustpilot

As a long time landlords with the…

As a long time landlords with the newland Avenue office, we were confident when choosing Steve, Tony and their team to take care of our own house sale …… superb communication, attention to detail proved successful when arranging the many viewings in a very short space of time which I’m confident will produce a buyer for our lovely home very soon THANKYOU

Kevin · 1 September 2026