Every review we hold for the Congleton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhen we moved to France in early 2017 we chose Belvoir Congleton as the letting agents for our apartment and have been very impressed with their professionalism in all stages. Julie is a very personable lady, friendly, helpful, quick to respond to any enquiries etc, and has always kept us up to date with all aspects of our letting. On the occasions when she has not been available James has stepped into the breach to provide a seamless service. We would highly recommend them to anyone looking for a top team to handle letting needs.
Valerie · 24 July 2025
Agent replied · 19 July 2025
Dear Val
Thanks for the updated review.
James
Franchise Owner
★★★★★ 5/5
GoogleVery professional approach. Everything was made really straight forward. Friendly staff who are genuine. Unlike many property management companies, when they say they are going to do something they actually do it!
The move to my new home was the easiest I've ever known.
I highly recommend them to anyone looking to move.
5 stars is not enough to do them justice.
Michael · 6 December 2024
Agent replied · 10 February 2025
Hi Michael
Many thanks for this review!
James
Franchise Owner
★★★★★ 5/5
GoogleExcellent estate agents! Any issues or queries I’ve had have always been dealt with quickly and kindly. There is no mistaking that this estate agents goes the extra mile, particularly those who are tenants with them!
Becky · 23 July 2025
Agent replied · 24 July 2025
Hi Becky
Thanks for this review, great to hear that your issues have been dealt with efficiently!
James Whalley
Franchise Owner
★★★★★ 5/5
GoogleI moved into my let 3 months ago, I have dealt with Julie who looks after that side of the business for Congleton throughout. Julie has been nothing but helpful, straightforward; and informative every step of the way. I recently had my first inspection since moving in, and Julie came herself to conduct this. The inspection was thorough yet entirely respectful that this is my home now. I have found responses in all aspects timely and helpful. If I choose to move on from my current property in the future, but stay in the area, I will most definitely strive to remain a client of Belvoir if it is possible! Thank you ever so much to the whole team!
Kate · 11 February 2023
Agent replied · 10 February 2025
Hi Kate
Really pleased you've settled in well and thank you so much for the review.
James Whalley
Franchise Owner
★★★★★ 5/5
GoogleWe have been using Belvoir Lettings to manage our property in Congleton for many years. The company has always been efficient & attentive in looking after our interests & always ensuring the rent is paid on time & the property kept in good condition by the tenants. In addition, if there are any matters that require our attention, we are kept informed & any repairs are arranged after consultation with us. I have no hesitation in recommending Belvoir Lettings to manage your properties.
Carol · 14 April 2025
Agent replied · 14 April 2025
Dear Carol
Thank you so much for this fantastic review, it's ever so much appreciated!
Kind Regards
James
Franchise Owner
★★★★★ 5/5
GoogleI have used Belvoir as my letting & management agent since 2013.
Julie Casson is/has been my contact at Congleton for the last 4 years, and she has alway provided a professional & friendly service, keeping me fully abreast of any situation and rectifying problems quickly and efficiently.
Belvoir have an excellent team of contractors to help with any maintenance problems.
By using Belvoir & Julie I have been able to rent out my apartment with minimum of vacancy periods and good tenants and with minimum input from myself.PositiveResponsiveness, Quality, Professionalism, Value
Martin · 11 February 2021
Agent replied · 10 February 2025
It's a pleasure working with you Martin
★★★★★ 5/5
GoogleThe Belvoir team have been amazing helping me manage my property for the last year and a half! I was moving out of the country temporarily and having them manage it took all of the stress out of it for me and if there is ever a problem in the property they deal with it quickly! The inspections are always extremely thorough so I know my property is in good hands! Thank you to the team!
Katie · 20 February 2025
Agent replied · 15 February 2025
Hi Katie
Delighted to read this positive review, we're glad to have taken the stress out of your move with you being a first-time landlord.
Best Wishes
James
Franchise Owner
★★★★★ 5/5
GoogleAll the team at Belvoir are lovely and very professional, from the first viewing to moving in everything moved along swiftly and easily. They are very attentive to their tenants and any problems are sorted out quickly and professionally with the minimum of fuss, they make you feel like nothing is too much trouble for them. I would not hesitate to recommend them to anyone looking to rent, they really make you feel valued and looked after.
Karen · 4 February 2025
Agent replied · 10 February 2025
Thanks for this great review Karen and the kind words!
James
Franchise Owner
★★★★★ 5/5
GoogleJulie Casson is our main contact for roofing works we carry out for their tenanted properties. We have a very good relationship with her, she is always so very helpful and on the ball with everything. Julie is always quick to reply to emails and great to speak to, very friendly and cheerful all the time. It is a pleasure to do work on behalf of Belvoir lettings and a greater pleasure it is with Julie
Vicky · 12 February 2020
Agent replied · 10 February 2025
We really appreciate your service Vicky!
James Whalley
Franchise Owner
★★★★★ 5/5
GoogleBelvoir Congleton have been looking after my properties for many years now. I cannot fault any of the service that James and his team provide. The attention to detail and communication is exceptional . I would highly recommend to anyone, either looking to rent a property or have a property managed by them .
Vesna · 11 February 2023
Agent replied · 10 February 2025
Dear Vesna
Many thanks for this great review, we really do appreciate your support!
Kind Regards
James Whalley
Franchise Owner
★★★★★ 5/5
GoogleVery friendly and informative staff who made the process as stress free as they could. Was kept well informed throughout. Would recommend to others and will be in touch ourselves when we are moving.
Melanie · 9 June 2024
Agent replied · 10 February 2025
Dear Melanie
Thanks for taking the time to post this review, much appreciated!
James Whalley
Franchise Owner
★★★★★ 5/5
GoogleThese guys are great….. super helpful and they deliver on what they say they do!
Especially with the managed service. Thanks Guys, Chris Green
Chris · 20 November 2025
★★★★★ 5/5
GoogleJames and the team at Belvoir have looked after my property for 12 years. It’s been a pleasure working with them for this time and has required very little input from me as a landlord. Special shout out to “me Julie” who is always on hand to assist with anything
Alex · 11 February 2023
Agent replied · 10 February 2025
Hi Alex
Many thanks for your great review and your kind words for Julie!
Kind Regards
James Whalley
Franchise Owner
★★★★★ 5/5
GoogleI have recently dealt with Julie who has been very professional and pleasant. I have dealt with a few estate agents before and Belvoir is by far the best one I’ve dealt with so far
Kate · 27 February 2024
Agent replied · 26 February 2025
Dear Kate
Thank you for this outstanding review, it's very much appreciated by Julie and I.
James Whalley
Franchise Owner
★★★★★ 5/5
GoogleJulie and the team were fantastic whilst me and my partner were in the process of sharing our first property together. Julie kept me up to date regularly via email and all documents were done online, which was super easy due to us both having full time jobs and 3 kids to contend with.
Thanks Julie for all your hard workPositiveResponsiveness, Professionalism
Michelle · 11 February 2021
Agent replied · 10 February 2025
Thanks for your compliments for Julie, Michelle it's very much appreciated
★★★★★ 5/5
GoogleFantastic agency, no issue that hasn't been dealt with in a timely manor even when it would be outside of their remit. Helen takes great care on the property visits and is always on hand to assist with any problems.
Dan · 25 September 2025
Agent replied · 27 September 2025
Hi Dan
We're pleased that you are settled in your apartment and it's great to hear that our property inspections have been useful!
Regards
James
Franchise Owner
★★★★★ 5/5
GoogleEasy process with moving in--Julie has been amazing throughout the whole process and Helen is lovely to speak to. Both are such good help and lovely staff! Thanks!!
Lauren · 24 March 2024
Agent replied · 10 February 2025
Hi Lauren
Very pleasing to hear this feedback.
Kind Regards
James Whalley
Franchise Owner
★★★★★ 5/5
GoogleJames and his team have been great from the start. Totally Professional and kept us informed all the way. Would definitely recommend Belvior if you have property to let .
Tina · 11 February 2024
Agent replied · 10 February 2025
Dear Tina
Many thanks for this complimentary review, much appreciated.
James Whalley
Franchise Owner
★★★★★ 5/5
GoogleBelvoir are professional, practical and value for money. There is no fuss when sourcing contractors when needed and they do so at a fair price. They take the headache out of my buy to let. James and the team are wholly recommended.
Polly · 11 February 2023
Agent replied · 10 February 2025
Dear Paula
Really pleased to read this great review!
Kind Regards
James Whalley
Franchise Owner
★★★★★ 5/5
GoogleI'm a friend and guarantor for a Belvoir tenant for several years now and Julie and the team made the whole process as smooth as such things can be. They look after the interests of the tenant and landlord with a minimum of fuss and bother whilst always responding promptly to inquiries. Thanks.PositiveResponsiveness, Quality, Professionalism
A · 11 February 2021
Agent replied · 10 February 2025
Thanks for your complimentary review!
James Whalley
Franchise Owner
★★★★★ 5/5
GoogleJulie was brilliant from our very first call! Super quick to act on emails /calls and always with smile and friendly tone. Would highly recommend. Thanks Julie for making our move so much easier!
Maria · 11 February 2023
Agent replied · 10 February 2025
Dear Maria
Thank you so much for taking time to leave this review, much appreciated!
James Whalley
Franchise Owner
★★★★★ 5/5
GoogleThe team at Belvoir lettings always have your best interest at heart. Julie at the Congleton Branch is a very genuine and caring estate agent who I am lucky to have in my corner!
Liam · 11 February 2023
Agent replied · 10 February 2025
Hi Liam
Many thanks for this great review for Julie!
Kind Regards
James Whalley
Franchise Owner
★★★★★ 5/5
GoogleHave had a really great experience with Belvoir from the initial viewing to getting the keys and now living in the property. The girls at Belvoir are friendly and are very attentive to any issues or maintenance we’ve had/ requested. We have been lucky to have found a property with Belvoir. ☺️
Erin · 6 November 2024
Agent replied · 10 February 2025
Hi Erin
What kind words, thanks so much for this review!
James
Franchise Owner
★★★★★ 3/5
GoogleEdit: BEWARE THE STING IN THE TAIL:
The below review still stands. Generally good. Beware though the 'standard' clause in the contact that states notice must be given in complete rent months. We completed on a property on the 11th and because we pay rent on the 8th, we need to pay a whole extra month less three days. Hard to see this as anything other than a money making scheme as they were happy to start our rent on the nearest convenient day. I have been recommending Belvoir to several friends, but no more.
Old review:
Belvoir have been great. Really straightforward getting set up with a new tenancy at a difficult time (COVID-19.)
They work in a modern way - all the documents, check ins etc. were all done online. They switched the utilities for me - all very easy.i
Moving house is stressful, great to find an agent that makes it easier. We rented through the Congleton branch and were dealt with by Julie.
Paul · 11 February 2023
Agent replied · 10 February 2025
Dear Paul, thanks for providing this update.
There are strict contractual obligations that need to be adhered to in your tenancy agreement when giving notice so we are merely observing this particular clause. You agreed to this you signed your tenancy agreement originally but if you would like any further clarification please do not hesitate to contact the Congleton office.
Wishing you all the best in your new property.
James Whalley
Franchise Owner
Hi Paul
Thanks for this fantastic review for our lettings team!
James Whalley
Franchise Support
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.