Every review we hold for the Colyton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleProfessional, friendly, helpful. From the first contact G&R listened to - and heard - what we were looking for and, over the months until we were ready to act, stayed in touch sending through only appropriate suggestions. On more than one occasion the team exceeded ordinary expectations in their helpfulness and the result was a swift and smooth completion. Gordon & Rumsby are excellent ambassadors for Colyton and the surrounding area.
Janet · 30 July 2024
Agent replied · 24 August 2024
Dear Janet, thank you so much for your lovely words. These comments make it all worthwhile for us. It's reassuring to know we are getting things right, at least most of the time.
Best wishes, Julie and the Team at G and R
★★★★★ 5/5
GoogleDebbie was meticulous and efficiently motivated everyone involved to be prepared and to stay on track with a complicated chain. Her warm sense of humour helped to keep us all sane. A long process but a fantastic result thank you all at G&R.
Ann · 16 April 2023
Agent replied · 15 June 2024
Thanks so much. I will tell Debbie about your lovely comments. Hope you get settled soon. Best wishes from julie and the team
★★★★★ 5/5
GoogleWe can’t praise Abby at Gordon and Rumsby enough for the excellent professional service she provided. She chased everything for us and left nothing to chance. I only wish all estate agents were of the same calibre. We would have no hesitation in recommending them to our colleagues and friends
Marilyn · 5 April 2025
Agent replied · 18 May 2025
Dear Marilyn, thanks so much for taking the time to post this lovely review. I have passed it on to Abby. She takes her job very seriously and works hard for our clients so it's great for her to be recognised for what she is doing. We all hope you will be very happy in your new home. Best wishes from Julie and the team
★★★★★ 5/5
GoogleGordon & Rumsby are definitely the best estate agent I have done business with in the last ten years. All members of staff were helpful and professional at all times, and often went beyond what was required of them. I would have no hesitation in recommending them.
Peter · 18 April 2025
Agent replied · 26 May 2025
Dear Peter, thank you so much for the lovely words. It's been a very difficult road for you so I am sure you are very relieved! It was kind of you to take time to post this review. Very best wishes from Julie and the team.
★★★★★ 5/5
GoogleDebbie and the team were wonderful in the purchase of our new home in Colyton. Always on the ball, on hand to answer any questions and generally the most pleasant team to deal with! Many thanks.
Sam · 16 June 2023
Agent replied · 15 June 2024
Dear Sam, thank you so much for posting a review for us. I'm sorry I didn't get to meet you myself but I am so pleased to hear that you had a great experience with our team. Best wishes, Julie and the team
★★★★★ 5/5
GoogleMassive thanks to Julie, Debbie, Isobella and the team for steering my purchase through to successful completion. It wasn't plain sailing but they were efficient, patient, professional and friendly throughout the process. A delight to work with.
Paddy · 16 April 2023
Agent replied · 15 June 2024
Dear Paddy, we did have some hurdles to jump but it was a team effort (including you!). So glad we got there for all concerned and thanks so much for posting these lovely comments. Best wishes, Julie and the team
★★★★★ 5/5
GoogleA massive thank you to all at Gordon and Rumsby. This was not the first time we’ve dealt with G and R and the sale of this property was far from simple. The team handled everything with great professionalism and always made us feel things were under control. We were always kept up to date on progress and whenever we had questions or concerns they were addressed speedily and any responses fed back to us quickly. It has been a pleasure to deal with all the friendly staff at Gordon and Rumsby and we wouldn’t hesitate to use them again.
Kevin · 16 June 2023
Agent replied · 15 June 2024
Dear Kev and all the Family, thanks so much for your kind words. It has been challenging at times but the right result in the end. Having acted for you all several times, it has been quite a long professional relationship. We will all miss you. Good luck to you all in your new homes.
Best wishes from Julie and the team
★★★★★ 5/5
GoogleThe stand out Estate Agent in East Devon. Every member of staff displayed great professionalism every step of the way through the very testing process of selling our property. Always polite , friendly and easy to talk to, we always felt that they had our best interests at heart and very much cared about the outcome.
Robert · 28 September 2024
Agent replied · 25 October 2024
Dear Robert, thanks so much for your kind words. We do care so I'm glad you felt that. We're all so pleased that we got there for you in the end and hope to see you again once you get settled in your new home. Best wishes from us all.
★★★★★ 5/5
GoogleI would like to thank all the staff especially Debbie for all the help and support in my sale of my property very polite and professional I would highly recommend this company
Jane · 16 April 2023
Agent replied · 15 June 2024
Thank you so much for you kind words. It was a stressful sale but thank goodness we got the right result in the end.
Best wishes, Julie, Debbie and the team
★★★★★ 5/5
GoogleWe bought a property through Gordon & Rumsby and, to be honest, if it hadn’t been for this amazing team I don’t think we would’ve moved as our Estate Agents selling our home were pretty useless! It was through the persistent phone calls made by Debbie that we finally moved…I would really recommend this team they were brilliant!
Jenny · 16 April 2024
Agent replied · 15 June 2024
Dear Jenny, thanks so much for taking time to post thus Lovely review. Debbie works very hard for our clients and its really lovely that her work is appreciated. We hope you will love your new home and have many happy years in Colyton. Best wishes, Julie, Debbie and the team.
★★★★★ 5/5
GoogleIn these somewhat difficult 'covud' times I have both bought and sold through Gordon & Rumsby. They have been both proactive, and extremely efficient, and never letting things get on top of this selling and buying marlarky. Which desparately needs an overhaul, without G&R., things would have gone haywire, for sure.
Buying and selling is never easy, and they do their utmost to make it as easy as can be allowed. I recommend them highly, and would use them again.
Their local knowledge is excellent, and the employees are so energetic with nothing being too much trouble for them. A truly excellent service.
SF
Sarah · 16 June 2022
Agent replied · 15 June 2024
Dear Sarah, thank you so much for lovely review. So glad that we were able to help.
★★★★★ 5/5
GoogleWe moved to Seaton in April 2022 and can honestly say that without Gordon & Rumsby we probably still would be in our old house! All the staff there are so good to deal with. They all know the buying / selling process so well, being both very professional and helpful. Nothing was too much.
Our main contact was Debbie who did so much work to tie everything up and get solicitors talking to each other and finding solutions to problems caused by others in the chain where there was very little communication.
I would thoroughly recommend Gordon & Rumsby of Colyton for either buying or selling your home.
You get a dedicated team who are both proactive and caring; looking out for your interests from the beginning to the end of the process.
Other staff we had contact with were Isabella and Christine who were both very helpful.
Gordon & Rumsby have your interests at heart and provide a sterling service. First Class!!
Kevin · 16 June 2022
Agent replied · 15 June 2024
Thank you so much for your kind comments. I'm so glad that we were able to help facilitate your move and hope you will be as happy there as the last owner. Regards julie and the team
★★★★★ 4/5
GoogleGordon & Rumsby did everything they could to make our dream of moving to Colyton a reality in particular we want to thank Debbie for her perseverance and patience
Steve · 16 June 2022
Agent replied · 15 June 2024
Thank you for posting such great comments. Debbie is certainly a star and does a fantastic job. We are all so pleased that you made it in the end.
Regards julie and the team
★★★★★ 5/5
GoogleExcellent service.
We recently sold our late mother's house through Gordon & Rumsby and I cannot thank the team enough for their excellent service, professionalism, market knowledge and compassion. They work as a team and whoever was in the office was able to update us at any time. Really impressive. Thank you.
Vicky · 16 April 2024
Agent replied · 15 June 2024
Dear Vicky, Thank you so much for taking the time to post a review for us. It means a great deal to receive these kind words. I wish the sale had been more straight forward but the market seems to have been more of a challenge this year than usual. I am glad that we got there in the end and thank you and the family for all the work you also put it. It was very much a team effort.
★★★★★ 5/5
GoogleGordon & Rumsby recently acted in the sale of my property and I would have no hesitation in recommending their services. Nothing is too much trouble for Julie and her fantastic team. They are professional, attentive and offer a first class service. When any problem arose, friendly and helpful advice was always forthcoming. I can't thank them enough and long may they continue to offer their expertise in the property market.PositiveResponsiveness, Quality, Professionalism, Value
Gillian · 16 June 2022
Agent replied · 15 June 2024
Thank you so much, Gill. It was not without its difficulties but we got the right result in the end. Thank goodness! We are all so pleased for you and wish you luck and happiness in your new home.
★★★★★ 5/5
GoogleWe would like to thank, Julie, Paul, Debbie and Belinda, for the excellent service we received when selling our house. Nothing was to much trouble and they all worked hard to achieve the best price possible. Great marketing, exceptional feed back. And pleasant to deal with. Highly recommended.
Bainbridge · 16 April 2024
Agent replied · 15 June 2024
Dear Bainbridge, thank you so much for posting this lovely review for us. It was a pleasure selling your property for you and I hope that you and on behalf of the team, I wish you good luck in your new home. Kind regards, Julie, Debbie, Paul and Belinda
★★★★★ 5/5
GoogleWe woud have no hesitation in recommending Gordon and Rumsby. Excellent service, all the staff were polite and personable.
Julie and Debbie worked tirelessly to sell our home and business premises throughout what turned out to be a protracted process though no fault of theirs. Were we still in the area we'd use them again. Mike & Tina
Mike · 16 April 2023
Agent replied · 15 June 2024
Dear Mike and Tina, thank you for your kind comments. It was protracted as you say which leaves us feeling like we're missing friends now that it's all complete. We're just so glad that you are now able to begin that new chapter.
With our very best wishes,
Julie, Debbie and the Team
★★★★★ 5/5
GoogleWe highly recommend Gordon and Rumsby who provide a professional service in particularly when dealing with complicated transactions. The staff are very friendly and professional in the way they deal with sensitive situations keeping you informed every step of the way. We would not hesitate to use them again if the need arose.
Jacqueline · 16 April 2023
Agent replied · 15 June 2024
Thank you both for your lovely review. It was not an easy ride with so many disappointments along the way. We are all so glad and relieved for you that it came through in the end. Thanks for trusting us. Best wishes from Julie and the team
★★★★★ 5/5
GoogleWe were absolutely delighted with the service we got. Julie and Debbie are very friendly. Once our offer had been accepted, I was kept updated with progress frequently and any questions I had were quickly answered. From the start to finish, the experience was both professional and personable . I would highly recommend.
Sunshuliangzy · 16 April 2023
Agent replied · 15 June 2024
Thank you so much for your kind words. I was determined to find you a new home and so glad we managed it! We all hope you'll be very happy. Best wishes from julie and the team
★★★★★ 5/5
GoogleThank you to Julie & the team at Gordon Rumsby for their friendly, helpful, honest & professional service.
Helen · 16 June 2021
Agent replied · 15 June 2024
Thank you for your kind review. Sorry about the delayed reply. Hope to see you again soon.
★★★★★ 5/5
GoogleWe found Gordon and Rumsby to be extremely professional in all their dealings with us and were extremely helpful in both the sale and purchase of our new home. We would thoroughly recommend their services
Maureen · 16 April 2024
Agent replied · 15 June 2024
Thank you so much for your kind comments. We are all so glad that your move worked out for you. Best wishes from Julie, Debbie and the Team
★★★★★ 5/5
GoogleCan't say enough good things about them. Debbie and Julie have been unbelievably helpful in dealing with our house sale. They found us a buyer within 5 minutes of valuing, then have pretty much managed the whole chain of 5 parties on their own. Would highly recommend their services.
Daniel · 16 April 2023
Agent replied · 15 June 2024
Thanks Dan. It's not been easy with the chain but we try to make sure we keep the lines of communication open as much as possible.
Best wishes, Julie, Debbie and the team
★★★★★ 5/5
GoogleExcellent advice received from Julie on what would be the best option on a property which will be developed. Refreshing to receive such expert and honest advice.
Jeremy · 30 July 2024
Agent replied · 24 August 2024
Thank you for your review today, it was a lovely surprise. Good luck with it all. I'll be interested to see how it all turns out. Best wishes, Julie
★★★★★ 5/5
GoogleI would highly recommend Gordon and Rumsby to anyone buying or selling. The team are very professional, friendly and helpful. They respond quickly and thoroughly to any queries and act as great brokers between buyers and sellers to ensure house selling/purchasing goes as smoothly as possible. I would have no hesitation in using them again.
Bev · 16 June 2022
Agent replied · 15 June 2024
Dear Bev, thank you so much for your kind comments. We all hope that you will be very happy in your lovely cottage and really enjoy being in Colyton. All the best, from Julie and the team x
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