Every review we hold for the Colyton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently completed my mother's house purchase through Gordon & Rumsby which we were able to do in quite a short time-frame. Julie, Abby and Paul were always on hand and really helped smooth out any issues that arose to help expedite the process. Their friendly, efficient and professional approach worked well for us as buyers (I would imagine also for the sellers), liasing between the two parties from initial negotiations through all the steps to completion. I would have no hesitation in recommending their services.
Neil · 16 March 2026
Agent replied · 16 April 2026
Dear Neil, thanks so much for your kind words. I hope your Mum is enjoying the new place. Best wishes to you all. Julie and the team
★★★★★ 5/5
GoogleGordon and Rumsby were the sellers' agent on a house we recently purchased in Dorset. Julie and Abby were wonderful to work with from start to finish. We were first time buyers from outside of the area and they were very patient with us, especially explaining things that were brand new to us, and keeping me calm on several occasions! They were very fair-minded about any issues we had to deal with and really helped get to completion in a comparatively short amount of time. They also gave us some excellent recommendations, e.g. surveyors and removal companies. Thank you so much Julie and Abby! I highly recommend buying a house through Gordon and Rumsby.
Allison · 26 November 2025
Agent replied · 26 December 2025
Dear Allison, thank you so much for your kind comments. I hope you're settling in well and looking forward to your first Christmas in your new home. Best wishes, Julie, Abby and the team
★★★★★ 5/5
GoogleHuge thanks to Julie, Paul and Abby at Gordon & Rumsby for a super quick, seamless purchase. Each member of the team went above and beyond, be it arranging specially extended viewing times, time-saving information gathering and calm patience over mortgage confirmation! Extremely professional but delightfully 'human'. IE friendly! Would not hesitate to recommend them whether you are buying or selling.
Richard · 28 July 2025
Agent replied · 24 August 2025
Thanks so much for this lovely review. We always try to be human! It generally helps! All the best, Julie and team
★★★★★ 5/5
GoogleWe have just completed the purchase of a property through Gordon & Rumsby. We found them to be a very profesional, helpful and proactive estate agency. Particular thanks to Abby, who went the extra mile to chase up progress down the chain and keep us informed. Also to Paul for being friendly and helpful. We have no hesitation in recommending this agency whether you are buying or selling.
Susie · 6 April 2025
Agent replied · 26 April 2025
Dear Bill and Susie, after the stress of the past 6 months (and more!), it was very kind of you to take the time to post a review for us. I'm sure you have a lot to do, so this is very much appreciated. We very much hope that you will quickly settle into life in Colyton and start to enjoy your new surroundings. Best wishes from Julie and the team.
★★★★★ 5/5
GoogleThank you to Julie and Abigail and the team for their professional service in the sale of the house. They were always helpful and friendly, and very quick to respond to any queries. I would not hesitate to recommend Julie and her team.
Katharine · 27 October 2025
Agent replied · 26 December 2025
Thanks so much for your kind review. I think the sale went much more quickly than any of us expected which is most unusual these days. Thanks for entrusting us with your Mums cherished home. Best wishes, Julie and the team
★★★★★ 5/5
GoogleI would highly recommend Gordon and Rumsby. We received an exceptional service from Julie and her team when selling our house. We were very busy throughout the sale process but were left impressed with the team’s professionalism and thoughtfulness. Once we had agreed our sale, Debbie ensured everything was under control, even when we were at times uncontactable! You will be in safe hands with the G&R team and I cannot thank them enough for all of their help at what could have been a very stressful time. It was a breeze!
⭐️⭐️⭐️⭐️⭐️
Bethany & Harvey
Bethany · 16 April 2024
Agent replied · 15 June 2024
Dear Bethany and Harvey, Thanks so much for your kind words. It was a pleasure acting for you. I was pleased to hear that you are now settled in your new home. Best Wishes from us all at G&R, from Julie and the Team.
★★★★★ 5/5
GoogleGreat experience from start to finish! Initially viewed our property with Belinda who was very friendly and knowledgeable about the Colyton area. Negotiations were undertaken with Paul who gave us much of his time in order to secure an offer and therefore the lovely bungalow we purchased. Much of the sales process was dealt with by Debbie who, out of all the agents & solicitors involved with our sale & purchase, was without doubt the most proactive keeping us fully up to date with any news and also went the extra mile to uncover why contracts weren't exchanged as expected (which was due to our buyer's buyer) - a stressful time that was quickly put to bed and completion took place as scheduled thanks to Debbie's efforts. Special arrangements were also made for the collection of keys on the day of completion of which Gordon & Rumsby were most obliging. Overall, a fantastic experience from a very organised team and, although we don't envisage moving from Colyton anytime soon, would certainly not hesitate in using this Estate Agent and can therefore highly recommend - many thanks to everyone!!! (Source : allAgents)
Paul · 16 April 2024
Agent replied · 15 June 2024
We are so pleased that we were able to help get the sake across the finish line. Thanks for mentioning team members who helped along the way. We all share a passion to do right by our clients, both sellers and buyers. Hope you enjoy many happy years ahead in your new home. Best wishes, Julie and the Team
★★★★★ 5/5
GoogleIt was easy to choose Gordon& Rumsby out of the three valuations that I had as Julie was the only local estate agent to send a property description on how she would market the house. I had just under 4,000 hits on rightmove within 60 days of listing the house which was very impressive and I beat similar listings every week which confirmed that I had chose the right estate agent and that the price of the House was correct. I can only echo other positive comments about Debbie who progresses a property sale, she is absolutely amazing at her job. The team at G&R are first class and have been a pleasure to deal with from start to finish with this unforeseen challenging transaction,I thank them all very much.
Jamie · 16 April 2024
Agent replied · 15 June 2024
Dear Jamie,
Thank you so much for your kind words, through such a difficult time for you and your Mum. I am so relieved that we managed to get it across the finishing line, despite how long it took to get there. It must be a bigger relief to you. We wish you all the very best for the future, especially in the coming weeks/months.
Julie, Debbie and the Team
★★★★★ 5/5
GoogleWe have recently purchased a place with Gordon & Rumsby estate agency and we would like to express our gratitude to all of them and especially Debbie, Julie, Paul and Belinda to make this happen and take us smoothly through the process. They are very lovely, professional and really understanding and helpful. They go an extra mile to satisfy their clients and you can feel that they really care. In my view Gordon & Rumsby is the best estate agency in East Devonand we would strongly recommend them to everybody who is buying or selling a place. Outstanding service!
Ani · 16 April 2024
Agent replied · 15 June 2024
Thank you so much for your kind comments. It was not an easy transaction and I think we were all as delighted as you were to get the right result! So glad that you were able to buy your first home through us. We hope you will be very happy there. Best wishes from Julie and the team
★★★★★ 5/5
GoogleAbigail was our main point of contact from day 1. Absolutely brilliant service from her which made things run smoothly throughout the purchase. Very professional, lovely attitude, great communications. Would not hesitate to recommend Gordon and Rumsby and the whole team.
Ben · 2 September 2025
Agent replied · 23 September 2025
Thanks so much for your lovely review. It's really great for Abby to get some recognition for her hard work. I will tell her tomorrow about your kind words. Best wishes, Julie, Abby and the Team at G and R
★★★★★ 5/5
GoogleWhat can I add to the many five star reviews this company has already had? Very little. Julie, Paul, Belinda & Abigail are not just real professionals, they are very friendly as well and go the extra mile. If you're buying or selling a house in this area of Devon/Dorset, make Gordon & Rumsby your first stop.
Nb. This is a completely unsolicited and independent testimonial based on my recent experience with them
Jos · 16 January 2026
Agent replied · 16 April 2026
Dear Jos, thank you so much for your kind words. Its always good to know that we are doing the right things! Best Wishes, Julie and the team.
★★★★★ 5/5
GoogleDecided to use a local estate agent to sell our property and chose Gordon and Rumsby. From our first meeting with Julie and her team instilled confidence in the procedure of our house sale. Extremely professional,easy to talk to and excellent communication. Very patient staff who ironed out niggles on the way to completion. Many thanks to Julie,Debbie,Paul and rest of the team. Chris and Jill.
Chris · 16 April 2024
Agent replied · 15 June 2024
Dear Chris and Jill, we were all so pleased to be your chosen agent and thank you for putting your trust in us. We strive to do the best job we can and its so rewarding to receive these comments. Best wishes from Julie, Debbie, Paul and the team.
★★★★★ 5/5
GoogleI highly recommend Julie and her team, all of which have a role to play in your sale or purchase. I have both purchased and sold through Gordon & Rumsby and my experience was very positive in both cases. They calm you when things get fraught, update you regularly on progress, really care about your situation and you are in very safe hands. I cannot thank Julie and her team enough for their professionalism and kindness - thank you.
Ann · 16 June 2023
Agent replied · 15 June 2024
Dear Ann, Thank you so much for your kind words. It was a rocky ride at times but I'm so glad we got the right result for all in the end. Thank you for entrusting us with the property and having faith. Best wishes from Julie and the team at G&R.
★★★★★ 5/5
GoogleWe chose Gordon & Rumsby to sell our house for us as we were initially impressed with how professional and enthusiastic about our home Julie Gordon was. We had also noticed how many of their ‘For Sale’ boards had turned into ‘Sold’ boards! They are on all of the major house selling platforms such as Rightmove, Zoopla, OnTheMarket etc.
We could not have been more pleased with their service, right through to the completion of our sale. The lovely ladies, especially Debbie, kept us informed every step of the way and took a genuine interest in us and our sale. Most of their work happens after the offer is agreed, they do so much to progress the sale to completion, smoothing out any bumps along the way.
We would definitely use Gordon & Rumsby again and would highly recommend them to anyone looking for a professional and personal service.PositiveResponsiveness, Quality, Professionalism, Value
Ben · 16 June 2022
Agent replied · 15 June 2024
Thank you so much for the lovely review. Its great to know that we are doing our job well. All the hard work is worth it when we get such great feedback. Best wishes, Julie and the Team.
★★★★★ 5/5
GoogleThe service I received from Gordon and Rumsey has been outstanding from start to finish. I was moving to Devon from Hertfordshire and the cottage I was buying was listed with Gordon and Rumsby.
The team provided me with regular updates and kept me informed by phone and email on every aspect of the sale, even when my estate agent in Herts failed to do so. They helped me progress the sale in a timely fashion by maintaining a professional relationship with the other estate agents in the chain, and they were able to talk to each other and sort out any issues that arose. This elevated the stress that comes with buying a house !
The team at Gordon and Rumsby have a friendly down to earth approach and it was an absolute pleasure doing business with them.
Nicki · 16 June 2022
Agent replied · 15 June 2024
Dear Nicki, thanks so much for your kind comments. We try to do the best job we can and it's so rewarding to receive such feedback. It makes all the hard work worthwhile. We all hope you will be very happy in your beautiful cottage and I hear you're already getting involved with the community. Best wishes from Julie and the Team at G &R
★★★★★ 5/5
GoogleI was fortunate to engage the services of Gordon & Rumsby to handle the sale of my property recently.
A couple of small setbacks were dealt with promptly and the final goal of a sale was made perfectly.
I must thank Julie, Debbie and the rest of the team for the efficient way all aspects of the experience were handled.
Top marks and a Gold Star!! Five in fact.
Rod · 16 April 2023
Agent replied · 15 June 2024
Haha, thank you for the 5 stars. We must have been very well behaved to earn gold stars! Thanks for trusting us to get you through the process. We hope you will be very happy in your new home close to family. Best wishes from Julie, Debbie and the team
★★★★★ 5/5
GoogleRecently sold our house and Gordon and Rumsby found our new home. In both cases, Julie and her team, Belinda, Paul and Debbie were outstanding in professionalism, responsiveness and efficiency. A special thanks to Debbie Lyndsey of the team, Debbie's polite but dogged and tenacious actions led to us closing a complex chain so that we could meet our wished for completion date. Ever grateful.
Bob · 16 April 2023
Agent replied · 15 June 2024
Dear Bob and Jackie, thanks so much for posting this heart felt review. We do feel like we live it with you to a degree, so we were all so relieved to get to the finishing post. Thanks for recognising Debbie's sterling efforts. She certainly deserves the credit. Best wishes to you both. Julie and the team
★★★★★ 5/5
GoogleWe were very impressed with the excellent service from Julie and her team, with the sale of our property which was quite a complicated transaction. Debbie was a great help keeping us informed and helping to make sure that the process went smoothly. Would highly recommend this company
Hazel · 16 April 2024
Agent replied · 15 June 2024
Thank you for posting this lovely review. You were so helpful as well during the legal process so it was a team effort. Let's hope you can find a new home very soon. We will keep an eye out for you. Best wishes, Julie and the team
★★★★★ 5/5
GoogleJulie and her team communicate well and are reliable and helpful. They also “went the extra mile” to help because I did not live in the area. They have a deep knowledge of the area and the market. I recommend this agent.
Peter · 30 July 2024
Agent replied · 24 August 2024
Dear Peter, it was a team effort including you!! I am so glad that we achieved the right result in the end. Thank you for being a pleasure to speak to. Best wishes from all of us at G and R
★★★★★ 5/5
GoogleWe bought a house that was being sold by Gordon & Rumsby Colyton who were very professional and polite throughout they kept us updated and made every effort to ensure we were satisfied with their response. Thank you Julie,Paul,Belinda and Debbie you are a GReat Team.
Graham · 16 April 2024
Agent replied · 15 June 2024
Dear Graham, thank you so much for taking the time to review us. I know you have a lot going on at present and it means a lot to us that you have made time to do this. Best wishes from Julie and the team
★★★★★ 5/5
GoogleTruly professional service - progress chasing by Debbie is amazing. Julies' knowledge & experience shines through and has a fantastic team working for her. Congratulations to Julie & her team for making the sale of my property go like clockwork.
Jane · 16 April 2024
Agent replied · 15 June 2024
Dear Jane, thank you for your kind comments. I'm glad that you felt we did a good job for you. Hope you get the keys to your new home very soon. Best wishes from Julie, Debbie and the team
★★★★★ 5/5
GoogleExcellent service from Gordon and Rumsby throughout the buying process. All staff were friendly, professional and knowledgeable. We were regularly updated throughout the process and all matters we raised were dealt with quickly and efficiently. Very helpful also with suggestions for local traders - nothing was too much trouble. Overall we were very pleased and the standout agents by far we have dealt with in our house search.
Phil · 24 February 2025
Agent replied · 26 May 2025
Dear Mr Moran, thank you so much for your kind comments. We are all so pleased that your house purchase went through smoothly and that you found the Team here at G and R so helpful. We try our best to offer a great service and it's good to know that we have achieved it. Wishing you many happy years in your new home. Julie and the Team.
★★★★★ 5/5
GoogleThank you so much to Julie and Debbie. My mother sold her property with Gordon and Rumsby which was stressful at times. They were in close contact, and always available to help, which was a huge reassurance. I would highly recommend them if you are selling or buying in the Colyton area.
Craig · 16 April 2023
Agent replied · 15 June 2024
Thanks Craig. We are so fond of your Mum and so pleased that she has made the best move for her after all this time. I am sure we shall continue to see her now and then. Best wishes from Julie and the team
★★★★★ 5/5
GoogleWe sold our house with Gordon and Rumsby, and received friendly, professional and a fantastic service from them at all times. They were always available as a point of contact whenever necessary and extremely helpful all along the way. Thank you!
Frances · 9 September 2025
Agent replied · 23 September 2025
Thanks Frances! So lovely to receive this unexpected review. Hope you and the family have all settled well into your new home. Best wishes, Julie and the team
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