Lisa's Homes Lowestoft reviews in Colville Road Works

★★★★★ 5/5

Google

When myself and my daughter became homeless lisa helped to get us both into a beautiful home with a fantastic landlord as quick as anything, the whole process was well explained and I was provided with as much help as I needed to get into the property! I have now left Lisa's homes , through no fault of theres but my wishes to move closer to family. If I ever had any issues with maintenance between Lisa's homes and my landlord the issue was always checked same day worst case scenario the next morning, always went above and beyond and for that I'm extremely grateful! My exit from the property was very smooth with no delays! If I was to ever need to move again i would be MORE than happy to go under Lisa's homes again!

Georgia · 6 July 2020

★★★★★ 5/5

Google

Rented from Lisa’s Homes for 5 years & always received the best service possible! I would always highly recommend this letting agency in Lowestoft.

Shelly · 30 July 2023

★★★★★ 1/5

Google

This property was awful, there was no insulation in the flat roof and the heating was costing me £6 to heat the property for just half of the day. It was only a one bedroom property. It took a year to get this problem resolved and had to get environmental health involved who issued hazard notices. The same happened with the drains outside the property that were kicking up a putrid smell which caused my bedroom to smell, despite 2 different companies telling the landlord that the drains needed repairing they failed to have the work carried out. I also had sewage come through my bedroom ceiling as the sewage pipes had no insulation on them and I had to throw all of my bed away except the frame and they would not replace the damaged items only the carpet which was theirs anyway. But it took them over two weeks to do this and I could not stay at the property at the time. I had to put up with mail going missing as they kept failing to fix front door to property. I had to personally take rubbish that was dumped in the garden as lisas homes failed to sort it out despite numerous complaints. I tripped over rubbish dumped in the garden one night as no external lighting and was knocked unconsous. They are really nice too you when you are interested in one of their properties, however once you are in and have any problems you are constantly met with problems. There are more problems I suffered at this property which I can show if you are interested to see, I have video and pictures of all of the issues that i suffered at this property. IF YOU STILL CHOOSE THIS LETTING AGENCY I HOPE YOU HAVE NO PROBLEMS.

Jut · 7 July 2019

★★★★★ 1/5

Google

Never ever try Lisa homes for renting out your property Worst services with Lisa homes they take 12000 + GST from the house owner to rent out property and gives offers which are very less than market rate and if we ask them they will tell you can't get offer better than this for my 3 bhk semi furnishedproperty he suggested me a tenent for 10 k including 2 k maintenance . I got a tenant and myself through 99 Acer's that to 15 k for same property .anger finding tenent myself I asked them for my money back from past 15 day I am asking 12 k back they are not attending the phone calls .this is a big mistake of my life

Pratiksha · 7 July 2019

★★★★★ 5/5

Google

I was really pleased with the service of Lisa's homes during the time I rented a flat via this property agency. Fantastic team, helpful and kind. I surely recommend them for everyone. Sabby E.

Szabolcs · 6 July 2022

★★★★★ 1/5

Google

Felt quite judged by lisa's homes due to my history from years ago. Told could not be assisted due to this. I've never had a letting agent tell me this. I would not recommend lisa's homes. I should have read the reviews before making an application. I had also previously viewed a property with liasa homes which was in very poor condition too. Just found the company to be insensitive.NegativeQuality, Value

Millie · 27 August 2021

★★★★★ 5/5

Google

My first rented property with Lisa's homes and hopefully it won't be my last, very professional and responsive throughout the whole process. She put me at ease during the whole process as moving is so stressful! Can't praise them enough :)PositiveResponsiveness, Professionalism

Hannah · 27 August 2020

★★★★★ 5/5

Google

I have rented my property with Lisa's home's for 4 years and have had nothing but an outstanding service, if anything happens they are on the ball and it gets fixed straight away, all the staff are extremely kind, friendly and helpful and they've even gone out of there way to check if I was ok when family couldn't get hold of me. Very professional I'd highly recommend to anyone.

Tina · 6 July 2021

★★★★★ 5/5

Google

Lisa and her team have just completed finding me tenants for 3 empty properties. I can only praise their work and for taking care of the correct paperwork etc. This has taken away the headache of everything involved in renting properties. Thank you.

Angela · 29 January 2024

★★★★★ 5/5

Google

I am very pleased with the help I received from them and rate them very highly thank you francheca

Susan · 22 June 2023

★★★★★ 5/5

Google

I am now in my 3rd property with Lisa’ Homes. The first 2 were both short term tenancies in anticipation of finding the right property in Pakefield close to the sea. I have not had a single issue with this company in 4 years. Property inspections on pre agreed dates are efficiently carried out on time. I have recommended others who have also received a similar service to my own experience.

Martyn · 6 July 2020

★★★★★ 5/5

Google

Very helpful, honest and professional service. Joanne is lovely, thank you.

Jade · 6 July 2022

★★★★★ 5/5

Google

Excellent service never any issues from there side of things

Adam · 2 May 2025

★★★★★ 4/5

Google

I just thought it was too beautiful.

Diemerson · 3 June 2025

★★★★★ 5/5

Google

Our experience with lisas homes is very streamlined and organised. From the internal portal, to the contact we have had via phone calls and emails. Would recommend her team.

Leigh · 27 July 2024

★★★★★ 5/5

Google

Highly recommend Lisa’s Homes. Efficient, trustworthy, reliable. No issues with communication from any staff member. Properties all managed professionally.

Paulie · 15 December 2024

★★★★★ 1/5

Google

I was a tenant with lisa's homes for years with serious disrepair. We took the landlords to court in Gt yarmouth and won damages. Lisa's homes' managed" lol the property. We posted videos of the disrepair on youtube and they were taken down after a couple of years so we will repost and include newspaper links to the landlords anthony and christopher dunne.

Yippy · 6 July 2021

★★★★★ 5/5

Google

Highly recommend lisa homes, very supportive towards me getting my first ever home, the staff at lisa homes are absolutely lovelyPositiveResponsiveness, Quality, Professionalism

Cheyanne · 27 August 2022

★★★★★ 5/5

Google

Lisa and her team are first class and I am incredibly impressed with their service. Would highly recommend and have used Lisashomes for over 15 years now.

Simon · 27 July 2024

★★★★★ 1/5

Google

Avoid at all costs these people are completely untrustworthy and incompetent awful awful people with absolutly no morals

Gary · 8 December 2022

★★★★★ 5/5

Facebook

I can’t recommend Lisa’s homes enough. From start to finish they were friendly, professional and efficient. At the end of my tenancy I insured the property was returned as required, as a result I received my deposit back the same day. Thank you again Lisa xx

Carley · 4 March 2023

★★★★★ 4/5

Google

Friendly staff and quick to help with any issues. Got my deposit back within 3 days of the tenancy ending.

Simon · 6 July 2022

★★★★★ 5/5

Google

Just had a property inspection by Lisashomes I would just like to say how polite and professional they were. Thank you.

Westley · 27 June 2024

★★★★★ 5/5

Google

Tenant for a fair few years with this company. Always an A+ service with regard to any issues that arise. Thoroughly recommended in the local area.

James · 6 July 2020