5/5
Ben was very helpful, honest and open with answers and guidance for our B2L property. Very different, as in, much better, than the other estate agents we spoke to and met.
Trusted Agent profile · Colchester
★★★★★
71 reviews across 2 platforms
The Cartlodge, Braiswick lane, Colchester, CO4 5ED
Property Book UK Ltd's office in Colchester, at The Cartlodge, is rated 4.4 out of 5 across 71 reviews on two platforms, including 69 Google reviews rated 4.4.
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
5/5
Ben was very helpful, honest and open with answers and guidance for our B2L property. Very different, as in, much better, than the other estate agents we spoke to and met.
5/5
Very friendly and professional team! Always trying to solve an issue in a quick manner. Highly recommend.
5/5
since 1978 this is my third agent very professional letting has two problems the agent and the tenant if you want to avoid them property book is the only way to go for total peace of mind john
5/5
Super responsive communication and easy to deal with.
5/5
Top notch services, always a solid shoulder to lean on.
4/5
Property Book themselves have, on the whole, provided us with a fairly professional service but would seem to have little authority over the contractors they employ, especially the plumbers. We've had ongoing issues with regard to our newly installed boiler and have been without heating for a number of weeks. My advice is to review your contractors.
5/5
This is an excellent management group, as they deal promptly and efficiently with any issues as well as providing an outstanding service of routine property management.
1/5
The owner, BW, is a rude, aggressive, lies, verbally abusive, and belittling man. Jack and Lee are great guys
1/5
The owner, BW, is a rude, aggressive, lies, verbally abusive, and belittling man. Jack and Lee are great guys
5/5
The team have been very helpful and understanding. They have kept us informed of all the steps towards, our new home being ready for us to move in to. They have been a pleasure to deal with and I would highly recommend them as a first place to talk to when thinking of moving whether to rent or buy. Thank you
5/5
Great service, very personable and always quick to reply back to any questions or if something comes up
1/5
They refused returning my deposit. Landlord would renovate. But this agency wanted to make some money by charging unjustified fees. I proved my case and manage to recover my deposit. Ignore this agency at any cost.
5/5
Great experience with this company and fantastic staff. They always go the extra mile for me.
5/5
Good easy to follow, straightforward service, cheers ben
1/5
Do not trust this Company at all !!
Do not trust this Company at all. Where do I start....
5/5
Outstanding service from this agency! They came to fix the small leak within 2 hours !! Great team there - including our fav Lee Ralf and our service person Steve: Many thanks
5/5
Rented a property with property book and the whole time they were brilliant landlords. Very helpful and always fair.PositiveQuality
5/5
Fantastic people to work with ! No hesitation in recommending 10/10
1/5
The guys are nice enough, but they stung us with a £120 cleaning bill (!) plus a £60 'exit fee' for a house that we left in immaculate condition. Would not use again.
5/5
Really nice guys, easy to deal with and so far have always responded quickly to any queries or usual tenant problems. I would recommend.
5/5
Professional, approachable letting agency. As a landlord, would highly recommend.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
We booked a view but they didn’t show up, no call no email.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Property Book UK Ltd's Colchester office has 71 reviews across two platforms: 69 on Google, 2 on Trustpilot.
Property Book UK Ltd Colchester is rated 4.4 out of 5 across all 71 reviews, and 4.4 out of 5 on Google from 69 reviews.
Property Book UK Ltd Colchester, The Cartlodge, Braiswick lane, Colchester, CO4 5ED.