Trusted Agent profile · Colchester
★★★★★
600 reviews across 4 platforms
25 Sir Isaac's Walk, Colchester, CO1 1JJ, CO1 1JJ
Harris and Wood's office in Colchester, at 25 Sir Isaac's Walk, is rated 3.5 out of 5 across 600 reviews on four platforms, including 329 Google reviews rated 4.8.
329
Reviews on Google
This office
10
Reviews on Facebook
This office
4
Reviews on Yell
This office
257
Reviews on Trustpilot
Business-wide
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
5/5
TrustpilotKIRSTIE KAY
This review is for Kirstie Kay for being very helpful and performing her role to a high degree of excellence.I most note John Adlam (partner) made a simple request extremely difficult to facilitate and an unpleasant experience.
5/5
TrustpilotGreat service
Once again guys 1st class service. Always use these guys. Great price. Always polite. Always on time. And the plus is your car engine is started for you so no cold car to get into. If it’s icy the windscreen is defrosted for you. Thanks again 👍👍
1/5
TrustpilotI made enquiries about a house for sale…
I made enquiries about a house for sale in grimsby , and received a basic could not care less email , it did not answer my question, and hastened to add they have no properties in the price range ,I WONDER WHY????very poor customer service , never again with grimsby branch . They could not even find time to put my name on emails. Thats twice in 6 months they have failed .
5/5
GoogleSuperb experiences with Harris & Wood, notably Lewis and Marcus there, who saw me through the process of buying a first home. Very professional, reassuring, patient, prompt, helpful, knowledgeable, hardworking. :)
5/5
GoogleBrilliant service again. Marcus has kept me well informed throughout the whole process and encouraged the sale to move as quick as possible. Wouldn’t hesitate to recommend Harris and Wood. Thanks again for great service.
5/5
GoogleWe have been very impressed with Harrison Wood from our first dealings with them and latterly with Marcus Jarman, in particular, who has worked very hard to achieve exchange of contracts for us.
1/5
TrustpilotAvoid like the plague...
We had a terrible experience with the office manager in their Fishponds, Bristol branch "Mark ????" - lied through his Teeth and tried to get us to pay for damage he'd caused to our property - avoid like the plague (if he's still there)
1/5
TrustpilotPeople be alert avoid at all cost like…
People be alert avoid at all cost like covid. Do not deal with the bradford shipley branch previously Bentleys. Dishonest timewasters that just do not care. They lie and cheat to impress for their own gain. Mis advice vendors to sell to buyers who are friends/associates. Dont waste your time and emotions I did. Wish I and vendors had checked the previous reviews would not have wasted time and money.
1/5
TrustpilotData Breach !
I enquired about a house and have been added illegally to a mailing list. I complained and asked to be removed twice, was told they never added me (though the emails added me 1 day after my 1 ever enquiry to this company) and they have yet to remove me. Companies like this should not be trusted, they are taking your data and will spam you !
1/5
TrustpilotRip off.... merchants
Rip off..... overpriced maintenance costs that do not fix the problem then charge again when the first diagnosed issue is attempted again, the Carlisle branch is incompetent
5/5
GoogleMarcus assisted us with a complex chain transaction, he provided excellent service by understanding all issues, responding promptly at all times, organising and coordinating all parties in a kind and efficient manner, even post completion. We are happy to recommend.
5/5
TrustpilotLaura from hunters buntingford has been…
Laura from hunters buntingford has been brilliant in helping us find our new home. Great service, very quick to reply to any questions and very friendly and caring attitude. She took alot of stress out of finding a place to live. I could not recommend her enough!
1/5
TrustpilotAppalled by hunters Consett
They drop your house price without asking, they get your house details wrong and refuse to change them, they made us do all the viewings ourselves, then they won’t let you leave after the contract has ended, only way to get any response is to comment on Instagram, the manager is rude and will lie to your face about the contract details and won’t take any responsibility for her actions
5/5
GoogleWe purchased our house with Harris and Wood a few years ago and I was always impressed with them, so was a no brainer when we needed an estate agent to sell our house. The speed they moved at was amazing. Listed on Monday, sold on Thursday! Couldn't ask for more than that
5/5
GoogleExcellent service provided by this estate agency. You will be in good hands if you go with Harris and Wood.
5/5
GoogleConstantly updated us on how the sale was going. Replied quickly to any queries we had. Chased the buyers lender and solicitor about what the hold ups were.
5/5
GoogleHarris & Wood very professional letting agent. The customer service care and attention was outstanding, especially from Lucy Creasey and Rachel Bradding. Would highly recommend Harris & Wood.
5/5
GoogleWe recently rented through Harris and Wood and it went amazing! Megan especially was lovely and helped every step of the way, even through all the minor hiccups (:
5/5
GoogleI am thankful to the excellent team for their helpful, friendly, and quick responses. Their support has been instrumental in making my dream a reality.
1/5
TrustpilotExtremely disappointing sales experience
It is a real shame when ideal opportunity to acquire a family home is missed due to errors made by an estate agent. It later transpires that vendor accepted a lower offer for the sale of his property. The real questions are; what was the cause of those errors? were they really errors? why was the lower offer accepted and higher offer rejected?
1/5
TrustpilotTerrible
Terrible. Was booked to view a flat near Holloway Road, viewing cancelled because they suddenly rented to someone over the phone who they sent a video to. Terrible agents, don't waste your time.
5/5
GoogleWonderful and friendly Estate Agents to deal with. Very professional and perceiving to complete the sale of my rental property.
1/5
TrustpilotThank You but No...
Dagenham Branch quoting £420 for a property evaluation. Shocking !! Most of other estate agents are providing appraisals free of charge.
1/5
TrustpilotRude manager (Sarah)
Rude manager (Sarah) - in fact she was slightly violent and very difficult to deal with. No interest in trying to listen, talks over you and doesn’t give any info about property - sadly with current housing market the estate agencies can afford to be disgusting and behave unprofessional and get away with it. Avoid using them to sell
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