Trusted Agent profile ยท Colchester, Essex

haart Colchester reviews

4.5

โ˜…โ˜…โ˜…โ˜…โ˜… Excellent

384 reviews across 2 platforms

18-20 Head Street, Colchester, Essex, CO1 1NY

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haart's office in Colchester, Essex, at 18-20 Head Street, is rated 4.5 out of 5 across 384 reviews on two platforms, including 363 Google reviews rated 4.5.

Google logo

4.5 / 5

363

Reviews on Google

This office

Facebook logo

3.5 / 5

21

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Colchester office, from every platform, shown as written. First names only.

5/5

Google

I would like to congratulate Colchester haart Lettings in providing an excellent service in finding a new tenant for my property in Brinkley Place, Colchester. I found Aby Richards very professional and a pleasure to deal with at all times. I will have no hesitation in recommending their services to associates and family friends of mine.

Matt ยท 18 January 2017

1/5

Google

Worst place to arrange anything.. hang up on you 4 times. Don't do their jobs properly regarding rented accommodations

Marieda ยท 28 October 2019

Agent replied

Dear Ms Stewart, Thank you for your feedback. We are sorry to hear that you are experiencing some difficulties. We understand that our Property Management team and contractor have attempted to reach you to arrange an appointment without success. Please contact the office on 01206 913020 to speak with our Property Management team directly. Kind regards, haart Lettings, Colchester

5/5

Google

Provided a great service and helped make the whole process very smooth and easy.

Christian ยท 18 February 2021

Agent replied

Dear Christian, Many thanks for your 5star review. Please our sales team provide a great service making the process nice and smooth for you. Kind regards haart Colchester - Sales Department

4/5

Google

Everyone who we dealt with at haart were very friendly and helpful, there are still a few things to be sorted out with our property, but we should be on the way to getting this sorted shortly! The moving in/signing process was all pretty straight forward, and everything after seems to be running smoothly.

Alice ยท 18 January 2017

5/5

Google

Ben has helped us massively in buying our first home. Would of been a lot more daunting without his help!

Charlie ยท 22 August 2018

Agent replied

Dear Charlie Dunn, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We hope to be of service to you again in the future. Best wishes, haart Colchester (First Time Buyer & New Home Centre)

5/5

Google

The customers service is excelaant they need to learn fallowup customers and offer them more otherwise excelaant place

Family's ยท 20 September 2019

Agent replied

Nadeem. Thanks very much for your 5 star review of our Colchester team. Kind Regards Les Carter Area Partner

1/5

Facebook

Poor poor poor Bad photos Poor feedback and staff using a permit for own use for five monthsAvoid at all costs

Mary ยท 6 May 2017

Agent replied

Thank you, Mary Pastafarian, for your review. Your feedback is very important to us and we'd like to look into this further. I will come back to you with my findings. Thanks Rob โ€ฆSee more

5/5

Google

The customers service is excelaant they need to learn fallowup customers and offer them more otherwise excelaant place

N ยท 4 August 2019

Agent replied

Nadeem. Thanks very much for your 5 star review of our Colchester team. Kind Regards Les Carter Area Partner

5/5

Google

Sarah has done an amazing job with haart selling our house, she is professional , smart ,knowledgeable and bubbly. We could not have asked for a better person to show our house ,and we are truly grateful. Keith and Jacky Rayner ๐Ÿ™‚

KEITH ยท 14 August 2021

5/5

Google

Great team, sold our property within 3 weeks. Always to hand when we needed help and advice.

Rachel ยท 22 August 2018

Agent replied

Hi R Ka, we are very happy to have provided you with such a positive experience! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Colchester (First Time Buyer & New Home Centre) estate agents

5/5

Google

Professional service received always quick to respond to queries.

Andy ยท 23 April 2021

Agent replied

Thank you Andy for your lovely feedback, We are so glad we could provide a great service to you. Many thanks Lauren Administrator Colchester

5/5

Google

Friendly staff. No wasting time. Directly to the necessity of the customer. Highly recommended.

Antonio ยท 29 July 2019

Agent replied

Antonio Martella, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet.

5/5

Google

Great service from lloyd very helpful and enthusiastic about the sale of my property!

Ashley ยท 29 July 2019

Agent replied

Ashley, It seems as though Lloyd is helping an awful lot of clients at the moment which is fantastic to hear. Kind Regards Les Carter Area Partner

1/5

Facebook

This company is absolutely shocking, nothing but lies to start with, lack of communication throughout and no concern what so ever for the welfare of their tentants or the maintenance of the property. This company is diabolical and i sure as hell will not recommend it to anyone.

Kean ยท 6 November 2017

5/5

Google

Great customer service from lloyd hart very helpful and professional thank you lloyd.

Patricia ยท 29 July 2019

Agent replied

Patricia Millar, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Lloyd. We look forward to your next visit! Take care!

5/5

Google

Ben Herbert from Haart has been really attentive and personal to our needs

Martin ยท 29 July 2019

Agent replied

Hi Martin Dowsett, we are very happy to have provided you with such a positive experience! Especially with Ben who has made it more personal to you. We look forward to your next visit! Take care!

1/5

Google

Absolutely terrible, there lack of communication is beyond a joke. Time scales for maintenance is far to long over a month for crucial appliances to be replaced/fixed and having to constantly chase them. I highly recommend to stay well clear from Haart

Luke ยท 20 August 2020

5/5

Google

I had a good experience with haart and recommend them to everyone. nice and easy going staff and with my personal experience they're considerate to the situation ur in and will help best they can. I shall use haart again once I'm ready to seek another property.

Terry ยท 18 January 2018

4/5

Google

The operator that called was very good. The only issue was the phone call was related to a house I sold over twenty years ago. So to ask if I was still interested in selling was a bit irrelevant. ๐Ÿค”๐Ÿค”๐Ÿค”

John ยท 2 February 2021

3/5

Google

Nice people and very smartly dressed.

The ยท 31 May 2021

Agent replied

Dear The Taster Thank you for your feedback. We would be keen to know what we could do to improve. Please feel free to call me on 01206573330. Tom Rogers, Haart lettings Colchester

5/5

Google

Great service received from Jake and Patrick throughout. Both friendly and helpful.

Roxann ยท 29 July 2019

Agent replied

Hi Roxann Dixon, we are very happy to have provided you with such a positive experience! Thank you again for the great review!

5/5

Google

Spoke to a great guy Lloyd who was very helpful and informative.

Wendy ยท 29 July 2019

Agent replied

Wendy, Thanks for posting your thoughts about Lloyd, he is getting a lot of great reviews currently from his clients and it's pleasing to see that he is doing a good job on a regular basis. Kind Regards Les Carter Area Partner

5/5

Google

Excellent service, thank you Haart

Gareth ยท 20 July 2021

Agent replied

Dear Gareth, Thank you for your review, we really appreciate your feedback on our service to you. Many thanks haart Colchester Team

5/5

Google

Spoke to a great guy Lloyd who was very helpful and informative.

Wendy ยท 8 June 2019

Agent replied

Wendy, Thanks for posting your thoughts about Lloyd, he is getting a lot of great reviews currently from his clients and it's pleasing to see that he is doing a good job on a regular basis. Kind Regards Les Carter Area Partner

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