Trusted Agent profile
★★★★★
211 reviews across 3 platforms
882 Business Park, The Crescent, Colchester Business Park, Colchester, Colchester CO4 9YQ
Fenn Wright's Colchester office at 882 Business Park is rated 4.5 out of 5 across 211 reviews on three platforms, including 5 Google reviews rated 4.6. The 205 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
5/5
TrustpilotSelling our home through Fenn Wright…Thank you again, Charley!
Selling our home through Fenn Wright Felixstowe was a far more complex process than we ever anticipated, with a challenging property chain and several issues that had to be worked through before we could exchange.
5/5
TrustpilotKyle and the team were great
Kyle and the team were great! They were attentive, responsive and Kyle especially did everything he could to get us to the finish line. Alfie did a fab job with photography as well. Would recommend 5*
5/5
TrustpilotThank you to Fenn Wright!
Cannot thank David and Chris for all their support and guidance during the efficient sale of our house. We couldn’t be happier with the service we received. Much appreciated!
5/5
TrustpilotWe bought our house through Fenn…
We bought our house through Fenn Wright. We would like to thank the team at the Felixstowe office for their patience with our viewing appointments. In particular, Debbie Oliver the Sale Progressor, was excellent with her perseverance and positivity and commitment with her time, patience and sheer dedication to getting our purchase achieved. Given the importance of exchange and completion, Debbie projected calmness and positivity throughout. We really felt Fenn Wright cared because of her wonderful professionalism. Very good work all round.
1/5
TrustpilotVery shocking customer service
Very shocking customer service. Viewed a property to rent and waited over an hour outside the front door to be told they didn't have access and was watching the locksmith trying to get into the property as they didn't have access for whatever reason. We waited over an hour as we really liked the look of the property from the photos online. We entered and at first was nice until we entered upstairs which was so damage and a horrendous standard to even show potential renters. There were red stains on carpets, filthy bathrooms, damaged walls and looked like the previous tenants has tried to rewire the house themselves as all the walls were botched. We liked the area and phoned Fenn Wright that we was dissapointed as they advertised the property with photos of a brand new house and since then its had damage and this is false representation and the lettings lady just said the landlord does not pay for end of tenancy inspection. But we asked if these problems would be rectified before new tenants but they kept fobbing us off with saying they would ring back but never did! We could of literally of walked into anything if the property had never been checked from previous tenants and used a locksmith to get in on the time of our viewing appointment. Extremely unprofessional. We then emailed them, sent messages to online chat and phoned numerous times to put our interest forward to be told they would contact us back but they never did or acknowledged our email. This service is shocking and especially fobbing off potential renters is just horrific when they are asking for so much rent monthly as well. Poor customer service from Fenn Wright and I certainly wouldn't want to use them in the future!
5/5
TrustpilotScott and the team at Fenn Wright were…
Scott and the team at Fenn Wright were very understanding in resolving a tricky sale in a difficult market, imparting knowledge and experience to achieve a satisfactory outcome. Would recommend them for anything in the Chelmsford locality!
5/5
TrustpilotWe sold our property in a week through…
We sold our property in a week through Fenn Wright in Sudbury. Every member of the team was polite, helpful and efficient. They created a great sales brochure in record time and organised viewings within a few days. It was easy to phone the office to track progress. We welcomed their help to find an EPC surveyor and a choice of local lawyers for conveyancing. I would definitely recommend.
5/5
TrustpilotHighly recommended
Georgia at Fenn Wright Witham was absolutely invaluable throughout the whole process of our long and difficult property sale, she went above and beyond what was expected from her and we can confidently say we wouldn't have managed without her help. Highly recommended
5/5
TrustpilotFantastic Service!
Having Kyle, throughout what was a really stressful and frustrating process, was a godsend. Kyle demonstrated genuine empathy and understanding during the times when I was at my wits end! Always responsive. I can’t thank him enough. The rest of the staff I spoke to in Kyle’s absence were also really helpful. I wouldn’t hesitate in recommending Fenn Wright Ipswich
5/5
TrustpilotFantastic!
We've just sold our house and bought our new house through Fenn Wright in Felixstowe, and they have been absolutely brilliant! Our main contact has been Charley, who has been so on the ball and efficient, knowing exactly what we were looking for and dealing with everything so smoothly! We went on the market end of January, accepted an offer end of March, and moved the end of April! As well as Charley we've been dealing with Ruby, Jazmin and Sienna, and they've all been super helpful and professional. We can't thank you enough!
5/5
TrustpilotFenn Wright Sudbury - excellent service…
We recently sold our house through Fenn Wright Sudbury - SuffolkWe could not have been happierRight from the start our contact Matt was excellent very professional but with a lovely friendly personality We sold our house over the first weekend and then we had the wonderful Tracey as our sales progresor We then bought our new home via the same office dealing with Jenny tooAll in all we were so impressed Thank you to the whole teamHappy Christmas to you allK&K
5/5
TrustpilotFantastic
I bought my house through Fenn Wright & they couldn’t have been more helpful. Constantly on the ball, chasing the right people at the right time to help speed up the process. The communication was excellent too and was consistent throughout, they reassured me at every hurdle and explained anything that might be confusing. I could not recommend these people enough, especially Kirsty. She was absolutely wonderful and a pleasure to buy my house through. Her customer skills are outstanding and she was incredibly helpful throughout. Thank you
5/5
TrustpilotWe appointed local Fenn Wright office …
We appointed local Fenn Wright office for the sale of my late Mothers house and from valuation through to final sale they were very professional and provided frequent updates on proceedings. All team members were helpful and polite and they always called back with information when required. I would definitely recommend their services for the sale / purchase of a property.
5/5
TrustpilotA Smooth Buying Experience Thanks to Kirsty
I recently bought a property through Fenn Wright, and I’m very happy with the service I received. I was a buyer, and Kirsty kept me updated every week without fail, which made the whole process feel much smoother and far less stressful.
5/5
TrustpilotWe cannot speak highly enough of the…
We cannot speak highly enough of the service we received from Kirsty King at Fenn Wright. From the very beginning, she was incredibly approachable and made us feel at ease throughout the entire process. Kirsty's professionalism and expertise were evident at every step, and her ability to connect us with the seller so efficiently was truly remarkable.She went above and beyond to ensure everything went smoothly, and her patience, even when we had countless questions, was greatly appreciated. It's clear that Kirsty is not only amazing at what she does, but also genuinely cares about her clients. Fenn Wright is incredibly lucky to have her on their team. We are so grateful for her help and wouldn't hesitate to recommend her to anyone looking to buy or sell a property.Thank you, Kirsty, for making this experience such a positive one!
5/5
TrustpilotThe team care…
The team are very friendly and helpful at every stage.Kirsty went above and beyond to help us reach the end goal and move before Christmas! Highly recommend Fenn Wright Stanway not a pushy sales oriented team, they genuinely care!
5/5
TrustpilotI am a tenant renting through Fenn…
I am a tenant renting through Fenn Wright and a few maintenance issues have cropped up over the last few months. Jake Richardson in the property management team has been so helpful, always getting in touch super quick - quicker than i'd expect from a really big , busy lettings team and really good at communicating and keeping tenants updated. He has made the process of getting things repaired so easy , and smooth. Thank you Jake and also Roseann and Ross and the rest of the Fenn Wright team. Always very organised and super helpful.
5/5
TrustpilotDavid was Great
If you have the pleasure of dealing with David, you’re in the best hands. Bought a home with his help and guidance in a very quick amount of time. He always communicated well and there was never a delay he couldn’t handle and push through
5/5
TrustpilotFriendly and super professional team
We used Fenn Wright for the sale of our flat in West Bergholt recently. From the initial contact and really impressive photographs (the flat looked stunning on Rightmove), through to completion we had regular updates to keep us in the loop throughout the sale. We were absolutely amazed that they sold our flat within a few days, despite it being Winter just before Christmas! We would whole heartedly recommend Kirsty, Paul and all the Fenn Wright team for their professionalism and attention to detail. Thank you so much, we greatly appreciate your hard work!
5/5
TrustpilotTracy from Fenn Wright was amazing
Tracy from Fenn Wright was amazing , she never stopped trying to solve problems and pushing ahead to make sure the sales process went through - I would really recommend to use Fenn Wright is you are selling our buying a property
5/5
TrustpilotFantastic service start to finish!
Fenn Wright have been so accommodating and helpful from the off. We built up a good relationship with the team from day one. David Nesmith has been a great help, and just a genuinely nice person and a pleasure to deal with (even if we were very stressed). Hannah Potter did an amazing job at dealing with some difficult solicitors and made sure we were kept up to date the whole way through our sale progression. Can’t fault the team at all, very pleased to have worked with them. Thank you everyone.From Kelly & Adam P
5/5
TrustpilotFantastic team!
We’ve just completed buying through Fenn Wright in Sudbury and they’ve been absolutely fantastic. From day one they’ve been there for every issue both big and small and have never made us feel like it’s a bother. We would thoroughly recommend using them!
5/5
TrustpilotI spoke to most people on the team and…
I spoke to most people on the team and felt they knew who i was and the stage of my sale I felt the company is honest and cares about their clients. I felt that I was communicated with in a timely fashion and my frustrations were understood. The feedback I received at the valuation of my house respected my feelings on parting with it. It was tough going at times but it is recognised as the most stressful thing you can do. And it is Thank you Fenn Wright
5/5
TrustpilotCharley is Amazing
Charley and the team at Fenn Wright were extremely professional and helpful in helping my Mum sell her Trimley St. Martin home. Mum and I live in the US, making it vital we had someone to guide us through the process while communicating each step at a time as selling a home in the UK is very different than selling a home in the US. We would recommend Charley and Fenn Wright to our friends and family in the UK.
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Fenn Wright's Colchester office has 211 reviews across three platforms: 5 on Google, 1 on Yell, 205 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Fenn Wright is rated 4.5 out of 5 across all 211 reviews, and 4.6 out of 5 on Google from 5 reviews, checked 9 October 2026.
Fenn Wright, 882 Business Park, The Crescent, Colchester Business Park, Colchester, Colchester CO4 9YQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
