Every review we hold for the Colchester office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleGoing to be completely honest and say I’m actually quite disgusted at how we were treated by belvoir. Me and my partner put down a holding deposit on a property, I will add I do know this is all subject to referencing. We were contacted days before we wanted to move in to say our references weren’t up to their standards and they couldn’t even tell us more than that despite asking. We have solid, clear references and could afford to pay 2x the asking price, it’s clearly a massive bidding war and someone managed to get it by paying more money. Shocked and suggest to never use them. We are now left having to find somewhere last minute.
Ella · 18 April 2024
Agent replied · 31 December 2024
Dear Ella,
We apologise the property couldn’t be rented to you and your partner. Unfortunately, the referencing company ,we use, confirmed the documents you provided were not compliant and therefore the referencing didn’t pass. We informed you off this on the 21st of July that sadly we could no longer process forward with you as tenants. We would recommend allowing for one month to find a property as they could be delays out of your control.
We wish you all the best with your search and hope you find a suitable home.
Kind regards,
Belvoir Colchester
★★★★★ 1/5
GoogleI cannot say enough how grateful I am for Belvoir. Shaun listened to my needs and sorted everything out quickly and answered any questions I had. Having had bad experiences elsewhere I would recommend Shaun to anyone looking to rent. He was friendly and professional and helped me with whatever I needed.
Victoria · 10 October 2022
Agent replied · 31 December 2024
We are so happy to hear! Wishing you the best!
★★★★★ 5/5
GoogleI've recently rented a flat through Belvoir. Shaun has been an absolute dream from start to finish. Having gone through the rental process many times before, Shaun's no-nonsense approach, honest advice and quick responses to all of my questions have been a breath of fresh air. Thanks so much for everything, its really appreciated.
Tash · 1 January 2022
Agent replied · 31 December 2024
We are so happy to hear! Wishing you the best!
★★★★★ 5/5
GoogleI just wanted to let others know my wife and I are very happy with Belvoir in Colchester. The people working at this company are great and professional!
Angelo · 6 March 2024
Agent replied · 31 December 2024
Dear Angelo
Thank you so much for your kind words. We all really appreciate it and the same goes to you as you are great tenants who look after the property. Many thanks.
Kind regards
Julie Davis Director
★★★★★ 5/5
GoogleShaun conducted the viewing of a property I was interested in renting …. The service he provided was excellent. He was prompt , polite and professional throughout, and could not have been more helpful . I would thoroughly recommend Shaun from Belvior , and would not hesitate to use him again .
John · 1 January 2022
Agent replied · 31 December 2024
Thank you so much for taking the time to leave a review and immensely glad that your viewing was a positive experience and you received the service you deserve.
★★★★★ 1/5
GoogleRude! Don’t answer when you call them
Person called Nora is very rude and disrespectful stay clear of her.
Jack · 9 September 2025
★★★★★ 5/5
GoogleRegan at Belvoir was very kind and courteous throughout every step of the application process and has got me moved in very quickly! I would definitely recommend Regan and Belvoir as a whole for a swift and easy Let/Buy.
Dylan-Thomas · 13 April 2023
Agent replied · 4 August 2025
Thank you for taking the time to leave us and Regan such a lovely review. It is hugely appreciated and we hope you will be very happy in your new home.
★★★★★ 5/5
GoogleLovely team, really helpful and considerate. Smooth transition from start to finish and very quick to respond or resolve. Great experience.
Tee · 10 September 2026
★★★★★ 5/5
GoogleExcellent Service. Layla went above and beyond. I had a very bad escape of water in my flat. She has been exceptional throughout and worked hard to get my flat back on the market.
My properties are managed by Belvoir and cannot fault them
Heather · 10 October 2022
Agent replied · 31 December 2024
Thank you for your kind words Heather. We are always here to help.
★★★★★ 5/5
GoogleMichelle Gillespie is so kind, caring and lovely! When I met Michelle to see my property I felt calm, relaxed, properly informed and taken of. If you want/need a leggings negotiator - she’s the one you want! Thanks Michelle 😊 …
Laura · 1 January 2023
Agent replied · 31 December 2024
Well that’s the sort of feedback that makes our work worthwhile. We love happy customers and we wish you every happiness settling into your new home. Thank you very much indeed for taking the time to give us such a lovely review.
★★★★★ 1/5
GoogleI was interested in a flat in Colchester i sent several emails about the property not one's did they get back to me if I was looking to let. ( Look elsewhere )
Fred · 5 August 2023
Agent replied · 31 December 2024
Thank you, Fred, for taking the time to share your experience. It is absolutely not what we would wish it to be. I apologise for not supporting you as you should expect. Thank you again.
★★★★★ 5/5
GoogleRegan at Belvoir was very kind and courteous throughout every step of the application process and has got me moved in very quickly! I would definitely recommend Regan and Belvoir as a whole for a swift and easy Let/Buy.
Dylan · 1 January 2023
Agent replied · 31 December 2024
Thank you for taking the time to leave us and Regan such a lovely review. It is hugely appreciated and we hope you will be very happy in your new home.
★★★★★ 5/5
GoogleJulie Davis and her team are highly professional, knowledgeable and extremely personable.
When I let my property out through Belvoir I knew I was in safe hands. They kept me updated throughout the term of the tenancy and guided me through the tenant selection process and the end of the tenancy.
I will not hesitate to recommend Belvoir.
Sean · 2 January 2017
Agent replied · 31 December 2024
Hi Sean
Many thanks for taking the time to leave your review. We all really appreciate. You know where to find us if you need our services again.
Regards Julie
★★★★★ 1/5
GooglePretentious agents who failed to return our deposit amount, although we have paid our monthly rent on time. Nora does not respond to urgent emails till reminders are repeatedly sent or matter escalated. We even informed them if the bereavement situation and further distress this is causing us.
It seems her time is more valuable than others, and she has absolutely no respect for others time. Although every single rent has been transferred to Belvoirs account, suddenly "my" landlord isn't responding to repay the deposit - although notice period has been served, all process followed as per their terms. Asked for "my" landlords email address and no response yet.
We also informed them to deduct what they must, as it is the norm with all agents and landlords. Still no positive response in sight.
I would never trust or even recommend them to anyone.
Jen · 2 February 2025
★★★★★ 5/5
GoogleReally good management! All staff are professional from the start, helpful, friendly and polite. Would definitely recommend. Shaun, Nora and Katie, property sector stars!
AW · 10 October 2025
Agent replied · 7 February 2025
We are so happy to hear! Wishing you the best!
★★★★★ 5/5
GoogleShaun is amazing , very dedicated and a man of his word ! Found us a perfect property and got me and my family moved in within 1 week. Cant fault him. Hard worker :) would definitely recommend himPositiveResponsiveness, Quality, Professionalism, Value
Charmaine · 1 January 2022
Agent replied · 31 December 2024
We are so happy to hear! Wishing you the best!
★★★★★ 5/5
GoogleThank you Tia and your team from Colchester branch for helping me and my brother to let our apartment. I couldn’t have completed this process without Tia guiding me throughout. Nothing was too much trouble. Tia answered all questions immediately if not sooner. You’re highly recommended.
Uche · 10 May 2024
★★★★★ 5/5
GoogleJulie was amazing from the moment she answered the phone. Really knowledgable and helpful in regards to lettings and explained all options clearly to enable me to pick the best choice for me. I did not feel rushed at any point, and Julie went out her way to support me. Quality service.
Sophie · 2 January 2019
Agent replied · 31 December 2024
Hi Sophie thank you so much for your lovely review. Really appreciate it. Glad I could help you.
★★★★★ 5/5
GoogleThank you Colchester team, Reagan was helpful all the way from start to finish and beyond. Thank you for excellent customer services too.
S · 5 August 2023
Agent replied · 31 December 2024
A huge thank you for taking the trouble to let us know how we did. Regan will be very pleased. I hope you enjoy your new home. Thanks so much, it means a lot to us.
★★★★★ 1/5
GoogleRecently visited this estate agent and was met with nothing but arrogance and frustration and refusal to help. With the situation I was in, and having some new guy barking questions at me just left me feeling intimidated and upset. Even if my dream house came in their market, I would rather rent a cardboard box than deal with him again...or anyone else for that matter. If nobody is going to step in and show how things should be conducted, then it only says alot for the whole team
Richard · 10 October 2022
Agent replied · 31 December 2024
Thank you for taking the time to leave us feedback, although disappointed that we failed to support you adequately, for which I apologise. I will look into this and endeavour to ensure this experience is not repeated.
★★★★★ 4/5
GoogleI rent my house already from Google. They provide me with a great service although not sure there fix and flo system work that great as been waiting a while for someone to fix my cupboard door in kitchen and so my shed roof in back garden. I think prob is when u got off it to add photos it then makes u sometimes start all over again. Otherwise I'm happy with everything sos much so that my daughter and her partner are looking to see what they have to rent atm as they would like to rent a flat sometime soonish
Kerry · 10 October 2022
Agent replied · 31 December 2024
Thank you very much for taking the trouble to give some feedback. Your comments will be passed on to the Property Management department so that they can address the outstanding maintenance issues. Thanks again.
★★★★★ 5/5
GoogleThe Team at Belvoir Colchester are amazing and very much go above and beyond their role. They have worked tirelessly during this difficult time and provided a professional and compassionate service. Brilliant! Big thanks to Sarah and Helen in particular.PositiveResponsiveness, Quality, Professionalism, Value
Jackie · 1 January 2021
Agent replied · 31 December 2024
Hi Jackie, thanks for placing your trust in us and thanks so much for the positive feedback we're thankful for having amazing Landlords to work with like you. Darren, Julie, Hellen, Sarah, Hayley, Elena & Jutta
★★★★★ 5/5
GoogleSo happy to share this review as I had a wonderful experience with Belvoir, especially Norah she helped us a lot throughout the process we found a great home through Belvoir
Reeja · 10 October 2022
Agent replied · 7 February 2025
Thank you so much for taking the time to leave us such a lovely review and we wish you all the best with your new home.
★★★★★ 5/5
allAgents"Having been a landlord for a..."
Having been a landlord for a number of years I was thrilled to find Julie Davis about 16 years ago when she worked for another agent. I found her to be efficient, 100% trustworthy and great at problem solving. Having used a number of managing agents in the past I soon realised she was the best I had come across and selfishly, I was extremely disappointed when she was promoted to another branch. However a couple of years later I discovered she had moved again, to Belvoir in Colchester. I changed management of my properties to Belvoir and arranged for my elderly mother to do the same. This gave me great peace of mind to know that both our portfolios were being managed by, in my opinion, the best agent in Colchester, and this decision has proved to be an extremely sound business move. Rent is transferred to me promptly, Julie always has a solution to any problem, whether it be maintenance, an issue with a tenant or anything else, and best of all, she has proved herself in the sixteen years I have known her, to be a woman of integrity. Thank you!
George · 7 May 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.