Trusted Agent profile · Clowne
★★★★★
237 reviews across 2 platforms
26 Mill Street, Clowne, Chesterfield, S43 4JN, S43 4JN
Pinewood Property Estates's office in Clowne, at 26 Mill Street, is rated 4.8 out of 5 across 237 reviews on two platforms, including 229 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Pinewood Property Estates Clowne hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Clowne.
Every review we hold for the Clowne office, from every platform, shown as written. First names only.
5/5
GoogleWe had an excellent experience purchasing our land through this estate agent. From start to finish, they were professional, responsive, and incredibly helpful. They made the whole process smooth and straightforward. We wouldn’t hesitate to recommend them to anyone looking to buy or sell. A first-class service all round.
Thank you for the review Julia, we aim to please all our clients and make their journey very smooth.
5/5
GoogleWe had an absolutely amazing experience with pinewood properties clowne. Communication was second to none, nothing was too much trouble for the team.
Good day Emma, thank you for your 5 star review. We are pleased that you have been very happy with the service from Pinewood.
5/5
GoogleI want to take this window of opportunity to thank Gemma for her professional and responsive management of my property. It is sincerely a massive relief to have a very proactive agent who handles my property with the utmost care and keeps … More
5/5
GoogleGreat to deal with. Constant updates via phone and email. Will be a good addition in Dronfield.
Thank you Richard for your 5 Star review and we look forward to doing more in Dronfield.
5/5
GoogleMoved to Pinewood as we were not satisfied with the performance of our previous agents. Pinewood soon had people viewing the property and conducted escorted viewings as we lived quite a way away. Their premises, being located opposite our solicitors, was handy.
Hi Bob, thank you for your great review.
5/5
GoogleFrom start to finish, they were professional, proactive, and genuinely cared about achieving the best outcome for us. Communication was always clear and prompt, and their guidance throughout the process made everything feel smooth and stress-free. They went above and beyond to keep things on track and ensure we felt supported every step of the way. We couldn’t have asked for better service, a truly great experience that made what could have been a stressful process feel easy and well-handled. Highly recommend!
5/5
GoogleAlso very intuitive with their approach to tenant situations, always very knowledge with advice on house best to achieve a happy medium between tenant and landlord. A very useful resource to have as a landlord.
Hi Simon, thank you kindly for your lovely review.
5/5
GoogleMy experience finding and applying for a property through pinewood was made very simple and easy everything was explained and easy to understand, Cheryl Jones was especially well spoken and easy to communicate with and quite well responsive to any questions, josh was also helpful and well responded, I would recommend this service to anyone looking to rent a property as my experience with them was no less than five star. Thank you guys for making the process a pleasant and stress free experience.
5/5
GoogleBrilliant experience. Incredibly professional and informative in every step of the purchasing process. No hesitation in recommending them…..great staff.
Thank you Veronica, you kind words mean a lot and we are please that as a buyer you have been very happy with the service that you received, but more importantly we hope that you are happy in your new home.
5/5
GoogleWe purchased a property that Pinewood were selling We found there service was excellent
Hi Shirley, thank you for your kind review, we hope that you love your new home.
5/5
GoogleMy agent was very nice and approachable she answered my questions nicely and gave me a lot of reassurance as it was my first time renting out and I was very nervous .
Hi Alice, thank you for you very nice review.
5/5
GoogleAbsolutely would recommend this company!! Was great from first viewing to completion… Great with communication and the pack and card we got on completion was a very nice touch!!
Its lovely when we help anyone find their next home, but we are particularly pleased with you very kind review, thank you.
5/5
GoogleFirst class customer service
Hi Sid, thank you kindly for your kind words, we are extremely happy that you are satisfied with the service that you have recieved.
5/5
GoogleHayley Hewitt was excellent, she went absolutely above and beyond throughout the difficult sale of our property. She is the reason we were able to complete before the stamp duty deadline and we are so grateful to her!
5/5
GoogleAn absolutely outstanding service by the whole team dealing with the sale of our property. Special thanks to Christina and Hayley for making it a smooth experience.
5/5
GoogleAshley and Christina dealt with the sale of our house. Ashley came out and spoke us through the process and explained everything clearly to us. He was friendly and knowledgeable which put us at ease. Christina was amazing at booking our viewings around our time frames, after we had accepted an offer, she was helpful and patient during the rest of the process. I would highly recommend using Pinewoods
5/5
GoogleAfter a rocky start with agents in the area and having a very specific deadline that I was working towards I can appreciate that I wasn’t the easiest client, although you would’ve never known as Pinewoods were extremely professional and went above and beyond in their positions to help me get my sale over the line in time. I am truly grateful for having used them and although I do not come from the area I would definitely recommend to anyone else needing a reliable Estate Agent! (Special thanks to Christina, she is everything you want & need in an agent).
5/5
Googleall very pleasant staff & very helpful
Hi Alan, thank you for your review, it is appreciated.
5/5
GoogleThe whole team at Pinewood EA has been first rate, everyone is professional, friendly and will always go the 'Extra Mile' for you.
Hi Karen, thank you for your review, the whole team work very hard to try and keep everyone happy and provide the highest level of service. Many thanks.
5/5
GoogleTracey Taylor was a credit to Pinewood. Both in terms of her absolute professionalism and sunny disposition. I would highly recommend Pinewood as letting agents and was thoroughly impressed with the rental experience from start to end. I have no hesitation recommending their service and would certainly use them again in the future.
5/5
GoogleSuperb agents. Excellent communications. They always respond promptly. As a tenant I feel valued. Highly recommend Pinewood. Thank you
We treat everyone with care and respect and we are very pleased that you have recognised that, thank you for your lovely review.
5/5
GoogleOverall a great estate agent to deal with. Christina was amazing throughout the process which was a challenge for her given how difficult the sale has been from the lower chain. Their communication was spot on and kept regular updates for me both via phone and email. The evaluator Ashley was great, gave us a good value for our house at the time and took great images to help advertise our house as best as possible.
1/5
TrustpilotAVOID!
AVOID!! This review is more aimed at a member of staff than the actual branch. A routine yearly inspection was made by this person. Very informative at the beginning, very nice and chatty upon the visit. Seemed very thorough and noted all of our issues. One week later a section 21 dropped on our doorstep…coincidence?? I asked to see the report and the attitude we have received since viewing this report has been appalling. One photo In particular showed my daughter sat on the sofa. I asked for this to be removed as this was not anything to do with my property and the inspection nor was this asked to be taken and given my permission. One photo also included my rug with my dog bed on top. What does this have to do with a property inspection. When I asked the colleague to remove this, I was told this couldn’t be removed but assured me the image was only between us and the landlord. We did eventually find a new home, and when I popped in to check that I was ok to give my landlord the details of the estate agents for a reference I was told I was not allowed a reference until after we moved out. I was only allowed to have a copy of our payment history. This would take a day or so to get to me, yet not 10 minutes after leaving the shop, I had the above document in my inbox. The attitude from this colleague again on this visit was the exact opposite to how they reacted on the initial visit. I find this person to be rude, and very unhelpful. Luckily 2 other colleagues since then have been amazing and I was given a reference straight away. The end inspection after moving out was also very petty. We cleaned the house to the best of our abilities in the short time we had yet as I didn’t clean the top of the curtain poles and they had dust on them, and other petty comments we only received part of our original deposit back. The whole experience with Pinewood has been very stressful, and caused a lot of mental health issues with us as a family. I will avoid these at all costs in the future.
5/5
GoogleAs a first time buyer I was very nervous but everyone was very nice and friendly and helped me with all of my questions. My agent, Hannah was very easy to get hold of and kept in touch with me too but wasn’t pushy at all. They helped me find a solicitor and explained the costs, I would definitely recommend them.
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Tell us what you need and we'll put you in touch. Pinewood Property Estates Clowne hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Clowne.
