5/5
TrustpilotReeds Rains very helpful
Reeds Rains very helpful, was there every step of the way through helping me buy my first house I highly recommend.
Trusted Agent profile · Clevedon
Reeds Rains Clevedon reviews
★★★★★
2,251 reviews across 2 platforms
5 The Triangle, Clevedon, BS21 6NB, BS21 6NB
Part of Reeds Rains CEMB, see every office.
Reeds Rains's office in Clevedon, at 5 The Triangle, is rated 3.8 out of 5 across 2,251 reviews on two platforms, including 238 Google reviews rated 4.8.
Reviews
Every review we hold for the Clevedon office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotTerrible
Trying to rent a property is the worst thing to do with these idiots best thing this company can do is go bust they have no communication skills what so ever
Agent replied · 28 December 2024
Hello. We're sorry you're unhappy with the service received. I have completed a 'Find Reviewer' to try and obtain more information about you so that we can try and address the problems. Alternatively you can email us on rrcustomerrelations@reedsrains.co.uk. Reeds Rains
5/5
TrustpilotHelpful
Keeping us informed through out our sale, not completed yet but very happy so far.
Agent replied · 22 October 2024
Thank you
5/5
TrustpilotSmooth and easy process - very professional
We have just bought and then rented out a house through Reeds Rains in Acomb.The process with them has been smooth and problem free, despite what’s been going on with Covid and also us living overseas. Jordan and Alex have been super helpful and professional, can’t fault them at all.Thank you for all your hard work guys!
5/5
TrustpilotThank you Reeds Rains
I would like to thank all of the staff at Reeds Rains for there work in finding me suitable accommodation. I was in need of accommodation in a timely manner and they found me a home and I'm grateful as the whole experience was made easy because they are very efficient and professional.
5/5
TrustpilotMy wife and I have several properties…
My wife and I have several properties that we rent and this was our first experience of using Reeds Rains. It will not be the last. Viewings organised very well with good notifications, vetting process clearly robust, smooth handling of all aspects. Excellent from all the team including Zoe and Scarlett.
5/5
TrustpilotA wonderful experience
The manager and staff were all very professional and very helpful. They kept me updated with everything from start to finish. A wonderful experience. I would definitely recommend Reeds Rains to anyone buying or selling their property.
5/5
TrustpilotNatalie was super helpful towards me
Natalie was super helpful towards me - thank you !
5/5
Trustpilotthe staff is great and very efficent…
the staff is great and very efficent and helpful
Agent replied · 22 October 2024
Great to read your review <3
5/5
TrustpilotManchester reeds rains is amazing!!!
Honestly one of the best experiences I’ve had with letting agents here in Manchester and Rayan wood was an amazing guy really helped out with getting evreything done
Agent replied · 22 October 2024
Hello Faisal - Thank you for your review, we are happy to hear our team at Manchester were such a great help. We will pass on the good words.Many thanks,Reeds Rains
5/5
GoogleExtremely happy with level of service everything has been dealt with very professionally. Levels of communication and information excellent.PositiveResponsiveness, Professionalism
Agent replied · 25 October 2024
Thank you so much for your feedback and the 5 stars ⭐️⭐️⭐️⭐️⭐️ Regards Charlotte
3/5
TrustpilotGreat first impression but service was…
Great first impression but service was very poor. Lack of information and feedback I had to keep chasing up. Disappointed with photos. Went in branch to discuss price decrease. Was left to stand over desk no chairs provided or beverage offered. Make to feel uncomfortable
5/5
TrustpilotGreat local knowledge and the staff…
Great local knowledge and the staff really listen to what you say. I had 3 viewings and 2 offers ( one accepted) in 4 days so Reeds Rains obviously do their homework in marketing properties to the right people. Highly recommended.
5/5
TrustpilotHazel Grove
Laura went above and beyond for us to secure a lovely property to rent.
1/5
GoogleAwful experience and insensitive staff. Totally didn't listen, pushy and rude!NegativeQuality, Professionalism
Agent replied · 25 October 2024
I am sorry to hear that you are not satisfied with the service you have received from Reeds Rains. Please do call me on 01275 872238 so I can address your concerns. Regards, Kieran Williams
1/5
TrustpilotTerrible customer service
The customer service is absolutely terrible,I've been trying for a week too phone them there's been no answer and been told too leave a voicemail and get back too me but they have not it's been over 2 weeks and I still haven't heard anything.
5/5
TrustpilotReeds Rains Brockley office
Reeds Rains Brockley office We received an amazing friendly service since beginning of our home hunting journey, Gentrit, Rachel and our property manager Lauren, they are great team, even the service still continue the same system after we moved in, whenever we need anything or any question in mind Lauren on the phone.I would highly recommend👏👏👏
5/5
TrustpilotSuperb Service
From our first initial meeting with Myles and viewings carried out by Kaz and Laura, everyone of them were professional, friendly and on hand whenever we had any questions. They made a sale very quickly and we look forward to completing soon. We would highly recommend this Company
5/5
TrustpilotReed rains York Karen
The branch were great. Especially Karen. Good personal approach and helped solve maintenance issues.
5/5
TrustpilotVery professional
Very professional, friendly estate agents. Presented me with a fully documented report about my property including best phone networks, and details on the surrounding area together with prices on similar properties nearby before viewing mine.
5/5
TrustpilotEvery one so friendly n helpful
Every one so friendly n helpful. We’ve just a sale so hoping it will go through quickly
5/5
TrustpilotExcellent customer service
Excellent customer service. Staff very helpful and courteous. Knowledgeable and friendly. Always responded quickly and efficiently.
5/5
Trustpilotvery helpful
very helpful, knowledgable and always upfront with everything
Agent replied · 22 October 2024
Thank you :)
1/5
TrustpilotThey don’t return calls or answer…
They don’t return calls or answer emails, my experience as a buyer has put me off ever using them to sell.
Agent replied · 22 October 2024
Hi Gemma,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
