Reeds Rains Clevedon reviews

★★★★★ 1/5

Trustpilot

Avoid like the plague! They break the law!

I would beg anyone who is considering to rent or let their property with Reeds Rains to find another agent! Please please please avoid like the plague! Entering a property without permission or consent is illegal but in the eyes of Reeds rains, it’s just a normal day in the office! I would rather sleep in a box on the motorway than ever use this company again!!!! Please avoid!

Katrina · 8 July 2021

★★★★★ 1/5

Trustpilot

Weird and rude staff who has zero…

Weird and rude staff who has zero knowledge of human language and still constantly asking for my email address even though I told her over and over again. Stop sending me emails as I requested it numerous times in the reply. Also, you guys are dumb enough to spell my name wrong!

Tess · 10 July 2023

★★★★★ 5/5

Google

Bought & Sold our house through Reeds Rains & kept up to date with every Move. Really appreciate your hard work, Thank you Heidi

Nick · 26 October 2020

★★★★★ 5/5

Trustpilot

Excellent professional service from Jack in Liverpool…

Jack Owens from the Liverpool Branch was fantastic. At very short notice made himself available. Showed us around the properties we asked and another one he thought we would like. We were leaving the next day and asked to view two of them again. It was no bother. He was friendly, professional and knowledgeable. Excellent service. Thanks

Katrina · 13 July 2020

★★★★★ 5/5

Trustpilot

Reeds Rains Woodseats Branch

When selecting an estate agent to sell our house we chose a long-established company (Reeds Rains) and an experienced team (Woodseats branch). We were right to do so. Many thanks to Angela for managing the sale, and the rest of the Woodseats branch for their tremendous support. Alan D.

Alan · 18 February 2022

★★★★★ 5/5

Google

Absolutely sensational estate agents. The team are extremely professional, efficient and helpful.

Darren · 5 June 2025

★★★★★ 5/5

Trustpilot

Great Service from Reeds Rains Glossop Estate Agency

From the beginning of the property purchase process, the estate agent(Abi Weir) assigned to my case was friendly and extremely helpful. They patiently guided me through every step, providing all the information I needed to make informed decisions. I greatly appreciate that my estate agent always quickly provided my solicitor with all the necessary information and documentation. This proactive approach was instrumental in expediting the process. Moreover, when necessary, the estate agent went the extra mile by pushing my solicitor to ensure that everything stayed on track.

Nikita · 13 October 2023

★★★★★ 5/5

Trustpilot

THANK YOU!!

Just like to say a massive thank you to the girls In the acklam branch. Have been nothing but helpful even though I have hounded their branch on numerous calls, everyday of the week. And a special thanks to Chris for chasing things up, when really she shouldn’t of had to.

Caitlyn · 19 October 2021

★★★★★ 1/5

Trustpilot

I had an extremely unsatisfactory…

I had an extremely unsatisfactory experience during my stay in a property managed by this company in Leeds. They consistently ignored my requests for maintenance, addressing broken equipment, and heating issues. Each time I brought up these concerns, I was told that my requests would be forwarded to the landlord, and that was the end of it. It became evident that their approach appeared to prioritize the landlord's interests over those of the tenant.I had specifically requested direct contact with the landlord, but this request was consistently refused, which only exacerbated the situation.My overall experience with this company has been disheartening, and I felt that my concerns and needs as a tenant were not taken seriously or adequately addressed. This has left me with a sense of frustration and disappointment, and I would not recommend their services to others based on my experience.

Mike · 12 October 2023

★★★★★ 1/5

Trustpilot

My ex partner and children rented a…

My ex partner and children rented a house from this company (Morley Leeds branch) and how they passed a property to be deemed fit to advertise is beyond me.

Reids · 9 November 2025

★★★★★ 5/5

Google

A good experience all around with Tina and colleagues

Chris · 8 July 2025

★★★★★ 5/5

Trustpilot

Bangor ReedRains went…

All the staff in Bangor ReedRains went above and beyond for us at every stage of our property sale, huge thank you to them all especially Jonny, Keith, Lauren and Aimee. You are all fabulous - we are so grateful.

Deborah · 21 February 2023

★★★★★ 5/5

Trustpilot

Good advice and good outcome

Excellent service when selling my parents' home. Great advice on what to do to pre the house for sale, how to best manage offers etc. The price we have agreed on was in excess of my expectations and the whole process has been very easy (so far!). My thanks to Olivia and Mark at RR Wilmslow.

Louise · 11 August 2020

★★★★★ 5/5

Google

Hi. I rented from Reeds Rains after moving here from Bristol 10 years ago. I have now bought the house I had been renting. I found the Lettings team extremely professional and curtious when carrying out their routine property visits. When I was in a position to purchase they were extremely helpful and the whole process ran like clockwork.

David · 26 October 2022

★★★★★ 1/5

Trustpilot

Crossgates Branch

An update on my previous review as Reeds Rains did reach out to try and help, which was of course just a ploy to get me to remove my negative review. -We were served a section 21 notice due to not agreeing to a rent increase, despite not being contacted 2 months before the end of our tenancy with this information as stated in our paperwork.-Every time we reached out to Reeds Rains to help, we were told to speak directly to the landlord. The landlord never spoke directly back to us and all their correspondence was via Reeds Rains. The end of tenancy team at one point directly copy and pasted one of our emails to them and sent it to the landlord, a clear GDPR breach. -Upon leaving the property (early might I add, making it easier for the landlords who of course wanted to get it back on market at the higher rate ASAP), we waited a week for news of our deposit. Every other time we have left a property we have had our deposit returned within 2 weeks. Nothing came. -I chased the deposit, firstly with the branch as it's their details listed on the deposit certificate, who told me they do not deal with deposits so I would need to contact the end of lease team. - I contact the end of lease team. They told me at first to contact the branch. Then they promised me an update. After another few days of waiting I chased them up, they promised me an update by the end of the day. Nothing. -I leave a negative review online which of course wakes up the staff of the branch, one of them called me and promised to chase up the landlord and to give me an update by the following Monday. It's been two weeks now and of course, havn't heard a thing. This person had the cheek to tell me they can't take sides and have to protect both landlord and tenant, when this experience clearly shows they could not care less about tenants. So now i'm stuck having to claim via the deposit scheme who have an average timeframe of 2-3 months. To be left over 1k out of pocket for this long, after the expenses of having to move out so quickly, is causing a huge amount of stress for us. I will never go near Reeds Rains again and will be advising everyone I know to do the same.

Charlotte · 3 October 2023

★★★★★ 5/5

Trustpilot

Chris was very Helpful and keeps you up…

Chris was very Helpful and keeps you up to date all the time ..

C.J · 26 September 2024

★★★★★ 5/5

Trustpilot

I highly recommend Reeds Rains for selling a property

Reeds Rains were friendly yet professional throughout the process of selling my house. They stepped in and helped, when the solicitors were making a stressful situation even more stressful, and sorted things out so that I did manage to exchange and complete on the sale. I'm pretty sure that without Madeline and the rest of the team in the Gosforth office, I would still be trying to exchange contracts and could have easily lost the sale. Thank you all so much

Maggie · 2 October 2023

★★★★★ 5/5

Google

Charlie at the Clevedon branch went above and beyond to help us get our dream property. He really listened to what we wanted as clients and matched us to the perfect place. He called us everyday to inform us of where we were in the application process. All of the staff have been very polite and helpful and always offered us help. I have never met an estate agents as helpful and as friendly!

Abi · 27 October 2019

★★★★★ 4/5

Trustpilot

We are very satisfied with the help …

We are very satisfied with the help everyone gave us at reeds rains bridlington including miles. You are all very helpful & friendly staff. THANKYOU VERY MUCHFrom mr&mrs d Jubb

David · 23 September 2024

★★★★★ 5/5

Trustpilot

Martin and team sold my house

Martin, Fiona and the Ballyhackamore team informed me of the process, updated me along the way! Marketed and sold my house. Very happy with the service they offered.

Marc · 22 October 2024

★★★★★ 5/5

Trustpilot

Alison & Donna

Alison & Donna went above and beyond in securing our very first home. I honestly can not fault anything. They have both been so efficient in responding to emails and phone calls whenever i had a query to anything. Thank you so much ladies. You are both Superstars.

Nicky · 24 February 2022

★★★★★ 5/5

Trustpilot

Excellent service , prompt attention

I have always enjoyed dealing with Reeds Rains The staff at tge the Reddish branch are professional, friendly and helpful . Heather has always been excellent and on my last dealing I would like to give special thanks to Jane Swann who has gone the extra mile to help . Highly recommended. Adi Hammond

Adi · 8 January 2021

★★★★★ 5/5

Trustpilot

Michelle Beaumont n team are very…

Michelle Beaumont n team are very helpful. From property viewing to price negotiation with the vendor, they have done a lot to get the things done.

Ms · 20 November 2024

★★★★★ 5/5

Trustpilot

Always kept us informed of what was…

Always kept us informed of what was going on. When house was out on market plenty of viewings and sold quickly with no hassle.

Teresa · 18 December 2024