Trusted Agent profile · Cleckheaton
★★★★★
309 reviews across 1 platform
2 Central Parade, Dewsbury Road, Cleckheaton, BD19 3RU
Robert Watts Estate Agents's office in Cleckheaton, at 2 Central Parade, is rated 4.7 out of 5 across 309 reviews on 1 platform, including 309 Google reviews rated 4.7.
Every review we hold for the Cleckheaton office, from every platform, shown as written. First names only.
5/5
GoogleI couldn't have asked for a better agent to purchase my new house through! Nicky & Lisa kept me fully updated throughout & went above & beyond to resolve any issues. I wouldn't hesitate to recommend them to anyone looking to move. Thank you Nicky & Lisa for all your hard work & patience, I really appreciate it!
We really appreciate you posting this Ian and we’re so pleased Nicky and Lisa were there to help get you into your new home. Good luck.
5/5
GoogleA big thank you to Jenny and the staff at Robert Watts Cleckheaton.We received a first class professional service from the initial valuation through to completion.We found the property tracker to be an excellent tool,simply log on to check the progress of your sale at any time. We have no hesitation in recommending this company to anyone requiring the services of a local Estate Agent.PositiveResponsiveness, Quality, Professionalism, Value
We really appreciate you posting this super review Michael and glad we could help get you moved.
5/5
GoogleCannot recommend them highly enough managed to secure a much better than anticipated price for my house. Very courteous and professional service coupled with a personal touch overall 11 out of 10 from us
Thanks Sean we really appreciate you posting this and we can’t ask for any more than 11 out of 10!! Glad we got you moved and thank you for using us. Good luck in your new home.
5/5
GoogleJenny was so helpful the whole way through, she was quick at replying and provided regular updates, we managed to complete within 10 weeks of offers getting accepted! Really professional and amazing service!
Thanks Molly for posting this lovely review and I know Jenny was as happy as you to get the sale through quickly and glad she was on hand to help smooth the process. Enjoy your new home.
5/5
GoogleRobert Watts sold my property recently. they were effecient and professional. i dealt with Amy who was extremely patient with me as a first time seller and who kept me informed every step of the way. cant recommend them enough
Many thanks for posting this great review Anne. We know selling your first home can be stressful at times but we’re delighted that Amy was there to help you. Good luck in future and thanks again for using us.
1/5
GoogleI'd give them zero stars if I could. Please avoid these cowboys. I've recently vacated a property that they manage and I've received nothing but threatening emails from Kate, Alex and Gail saying they are going to apply for a CCJ against me, yes I admit that I was owning some rent when vacating however offered them a repayment plan as they stated they were unable to take this from the deposit however I have now had then claim this from the deposit, and they seem to think I'll still be paying the £40 a month offered, not a chance your not getting double from me. The property I vacated was deemed as not fit for human inhabitation due to the dangerous loft and the roof needing a major repairs. I will be taking legal advise and will fight them the whole way as they have new tenants in the property now EDIT in response to the reply from yourselves, notice wasn't given for rent arrears, the rent owed is for the last month and I have emails to prove this and also the threat of a CCJ. The property has been re let as I've been informed by a number of neighbours and for for you saying it needed cleaning, the property was left in the state it was given, I admit I forgot a chair in the small room but that doesn't warrant you trying to claim over £2000 from myself, I will be speaking to my solicitor
We’re really sorry to receive this Nicholas as it is obviously not our aim to upset people. This should really have been posted on the Rentals page but we will look into your complaint and come back to you. However when rent arrears are due we have to protect our client who is owed the monies otherwise they can fall into arrears with their lender. Nicolas, we have now looked into this and we will contact you direct to try and resolve the matter. We do however dispute your review as we have not threatened you with a CCJ, the house has not been re-let as it needs cleaning, the rent is owed to the landlord and he gave notice because of this.
5/5
GoogleWe initially asked James for advice on the housing market. His knowledge and understanding of the local market was invaluable and the reason we decided to sell our house. With guidance from James we sold our house within 24 hours. His staff, especially Lisa, were extremely professional and responsive to our requirements and helped us through the whole sale process making the move much less stressful. I highly recommend them.PositiveResponsiveness, Professionalism
Really appreciate you posting this Tim and glad you were happy with our service.
5/5
GoogleRobert Watts were amazing throughout! From my first meeting with James the whole team were professional and efficient every step of the process. Amy and Jenny were so helpful, friendly and knowledgeable they made selling my house painless.
What a super review thank you Ben. We’re delighted Amy and Jenny were there to help make the selling process easier. Thank you for using us.
5/5
GoogleWe recently sold our property with Robert Watts. I cannot undervalue the service we received, from initial valuation (thank you James), throughout the process, to completion. Jenny was invaluable in following up any necessary details, being both professional and reliable. She made a stressful time as painless as possible. I would not hesitate to use their services again - thank you so much!PositiveProfessionalism
Thank you Cat we really appreciate you posting this great review and we are really pleased we could help you throughout the process.
5/5
GoogleWe used Robert Watts Cleckheaton for the sale of our home and the team were brilliant. They made the process really easy and straight forward and were really supportive throughout the whole process. Lisa was our contact and was fantastic, she went above and beyond and was really cheerful every time we called her. I couldn't recommend the team enough.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Chris we’re really pleased you were happy with our service and we’ll let Lisa know her efforts were appreciated
5/5
GoogleJust completed a recent house sale with Robert Watts, we were kept updated every step of the way by Rachel she dealt with everything quickly & efficiently. Thank-you for everything.
Thank you Dean we really appreciate you posting this and were delighted the communication from Rachel was so efficient. Thank you for using us and good luck with your future plans.
5/5
GoogleOutstanding service and systems in place! As a landlord, having the support of Kate and Robert Watts Lettings really makes a difference to running our property business. I have used many other agents and NONE have been as knowledgeable or structured as the Watts team. Highly recommended! Dan Dalton - ALTO Homes
Thanks Dan - much appreciated your review for our rental team
5/5
GoogleFantastic Service! We have just sold our house with the Cleckheaton Branch and the team at Robert Watts made the whole process easy & hasslefree. James gave us clear, honest advice when valuing our house and we appreciated his and Jenny's guidance throughout the sale. Jenny kept us updated and was great with any questions we had. We can't recommend them enough!
We really appreciate you taking time to post this great and comprehensive review Tom and glad our service could help you sell.
5/5
GoogleWe used Robert Watts for the sale of our house. They was very efficient from start to finish. Lisa was our sales negotiator and always went above and beyond . This made the sale side of our move practically stress free as Lisa was always updating us on progress. Would definitely recommend Robert Watts if you are thinking of selling.PositiveQuality, Professionalism
Thanks Melanie we really appreciate your great feedback and glad Lisa was there throughout the whole process
5/5
GoogleReally great experience dealing with Jenny and her colleagues. Communication was clear and straightforward, and they responded to all our questions, concerns etc. Would recommend.
Thanks Chris we’re so pleased Jenny and the team made things easy and keep you in the loop. Good luck with your future plans.
5/5
GoogleWe dealt with James initially and then Amy at Robert Watts to sell our property. They were both great to work with and communication was excellent to make sure that everything went smoothly. I would definitely recommend Robert Watts for property sales.
Thank you so much Andrew for posting this and we’re really pleased James and Amy were so helpful in selling your house.
5/5
GoogleTop class service! All members at Robert Watts Estate Agents were amazing in sorting out the purchase of my first home. It couldn't have gone any smoother. A special mention to Lisa Hewitt who dealt with nearly everything to the highest quality. The communication throughout was top class and the overall service was definitely worth 5 stars! Would very much recommend! Thank you so much.PositiveResponsiveness, Quality, Professionalism
Thanks Rishi we really appreciate you posting this review and glad Lisa and the team could get you into your new home - enjoy
5/5
GoogleWe recently sold our property through robert watts. We found the process smooth and had bought our property through them originally. The valuation met our expectations and the fees were competitive so we chose to use Robert Watts again …
We really appreciate you posting this super feedback Al as its always lovely to have repeat customers and get your experience as both a buyer and a seller. Stephen and Angela are both experienced and proactive people which we feel is vital … More
5/5
GoogleI used Robert Watts to sell my house and they provided a great service. Robert Watts marketing was excellent, were able to find a buyer and we agreed on a price. The service continued through the sale process and I was kept informed at all stages. I was very impressed by the whole process and big thanks to Jenny for all her help.PositiveResponsiveness, Quality, Professionalism
Great feedback Adrian, thanks for the full and comprehensive review
5/5
GoogleWe dealt with Amy at Robert Watts regarding our purchase of her clients property. She was lovely to deal with and worked hard to make sure that everything went smoothly. I would definitely recommend Robert Watts and Amy if you are selling your house.
Thank you Justine we’ll pass on your lovely comments to Amy and we’re so pleased you were happy with her service. Good luck in your new home.
5/5
GoogleRobert watts were amazing with selling my property. The house was on the market in a timely manner and had 13 viewings in less than a week before the house was sold. They couldn’t have been more helpful and prompt with any contact that was made and I couldn’t have asked for better. We used Robert watts as we wanted to put money in a small business pocket rather than a large corporate organisation and so glad that we did.
We really appreciate you posting this super review Rebecca. We are delighted we could help the process be a smooth as possible and grateful that you support local businesses as this means a lot to us. Good luck with your future plans.
5/5
GoogleNicky and Liz were incredibly helpful during the purchase of our home. They kept us updated with progress and we could get hold of them easily. We have had poor experiences with other estate agents but found Robert Watts very friendly, helpful and trust worthy! Thank you
Thank you Danielle, we’re so pleased we’ve restored your faith in estate agents! Enjoy your new home.
5/5
GoogleI had a great experience with this estate agent from start to finish. The team were friendly, personable, and always quick to get back to me. Communication was excellent throughout, and I always felt in the loop. …
Shelley many thanks for such a lovely and comprehensive review. We know the sale had bumps in the road and was stressful for you but we're so pleased that Angela and the team used their experience to sort everything out. We do try to go … More
5/5
GoogleAll the staff at Robert Watts Cleckheaton are unbelievably helpful throughout my sale from start to finish! Really couldn’t do enough for you! Totally different from my last estate agents I used in the past! Certainly would use again no hesitation. Special thanks to Jenny
Thank you Alex that is such strong praise and we’re delighted that Jenny and the team could help you.
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