Trusted Agent profile Β· Clacton On Sea Β· Essex

haart Clacton On Sea reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,229 reviews across 2 platforms

68 Station Road, Clacton On Sea, Essex, CO15 1SP

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haart's office in Clacton On Sea, Essex, at 68 Station Road, is rated 4.8 out of 5 across 1,229 reviews on two platforms, including 1,181 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,181

Reviews on Google

This office

Facebook logo

5.0 / 5

48

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Clacton On Sea office, from every platform, shown as written. First names only.

5/5

Google

Sammy Ramsey has been very helpful with every stage of the the purchase of my flat, thank you Sammy.

Paul Β· 22 April 2024

Agent replied Β· 21 June 2024

Hi Paul, thank you for the 5* review for Samantha! Jamie Wass Area Partner Clacton haart

5/5

Google

Great service. Thank you to Samantha, she's extremely helpful and made sure to keep me updated regularly. Highly recommend.

Ryan Β· 22 April 2024

Agent replied Β· 21 June 2024

Hi Ryan, thank you for the 5* review for Samantha! Jamie Wass Area Partner Clacton haart

5/5

Google

My agent James provided a fantastic service! He was patient, professional and polite. He showed a few properties on the same day, answered several questions friendly and provided excellent advice! I didn't know the areas and property types, so he was amazing and extremely helpful. All views were dealt with without any rush and he was a very easygoing young man that assist my husband and I arranging views, showing us everything with details and following up on the views as well as offering further advice. Thank you. πŸ™‚πŸ™πŸ€©

Dr Β· 22 June 2023

Agent replied Β· 21 June 2024

Good Morning, Thank you for your amazing 5* Review for James Jamie Wass Branch Partner Clacton haart

5/5

Google

I am extremely grateful to Chris Naya for assisting me to obtain a mortgage on my property. Chris was extremely helpful, polite, patient and very efficient. Darren Campbell was very helpful by introducing Chris' services. I cannot thank everyone involved enough at Haart Clacton as it removed all the pressure and stress involved! Thank You

Rosalind Β· 29 July 2019

Agent replied

Dear Rosalind Essex, Thank you for leaving such great and detailed feedback about your experience with haart Clacton estate agents. Thank you again for your star rating! Regards haart Clacton

5/5

Google

Jordan @ the clacton branch was absolutely superb! He always found time for us and did everything possible to keep our chain together. Jordon went the extra mile. Haart were always happy to help and always friendly. Thank you so very much for helping the sale go as smoothly as we could have hoped for.

Sam Β· 29 July 2019

Agent replied

Sam Rockel, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Enjoy your new home!

5/5

Google

Having Heena as the estate agent has been brilliant, if ever there is a problem Heena is straight on the phone to the parties to try and help as best she can, great communication and always phones me back!

Brooke Β· 29 October 2022

Agent replied Β· 29 October 2023

Hello Brooke, thank you so much for leaving us a five star review. We appreciate your feedback and always look forward to working with you in the future. haart Clacton

5/5

Google

Sammy is very approachable and has been very helpful throughout the process, keeping me informed and updated and clarifying what action needs taking in a timely manner.

Antony Β· 22 October 2023

Agent replied Β· 29 October 2023

Hi Anthony thank you for the 5* review for Samantha! Jamie Wass Area Partner Clacton haart

5/5

Google

Was showing around a lovely house by an even lovelier man. James was polite educated, and definitely knew his way around the house. would recommend a heart like them and James to all of my friends.

A Β· 1 February 2023

Agent replied Β· 29 October 2023

Good Morning, Thank you for your 5* Review for James Jamie Wass Branch Partner Clacton haart Lettings

5/5

Google

The team at Clacton on Sea have been brilliant. The process from the sale to exchange was dealt with in a very professional manner. I was always kept informed as things developed and any queries were answered promptly and efficiently. Catherine went out of her way to make sure things ran as smoothly as possible. Thank you

Sarah Β· 30 October 2017

Agent replied

Dear Sarah, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property, We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future with your next move! Kindest regards, Stuart haart Clacton estate agents

5/5

Google

Rianna was very helpful in meeting my needs. She communicated my concerns to the landlord effectively and got back to me promptly. Excellent service

Nicholas Β· 24 December 2023

Agent replied Β· 21 June 2024

Good Morning, Thank you for your 5* Review for Rianna Gabrielle Warner Branch Partner Clacton haart Lettings

1/5

Google

At first the contact and communication was brilliant and all seemed to be going well. We informed haart that we have poor credit and if it came to it we would fail a credit check and also can't get any guarantors, Haart said this wouldn't be a problem and they canhelp us regarding this. Well we then found a property and automatically after viewing they sent out an offer letter, without speak to the landlord about our concerns.. we then tried for close to a week to book a 2nd viewing which took ALOT of phonecalls to prompt them, then the lies started... claiming they couldn't do a viewing because the landlord was abroad but yet the first viewing we had the landlord was abroad also then but they had the keys. Anyways we finally get the 2nd viewing and decide to go for the property.. then they decide to go back on what they said to us and said we need a guarantor if not we need to pass a credit check... there was no compromise on any of this they just weren't interested in helping. So they've basically just wasted our time when we have 1month left in our current property before we're made homeless....that's time we could of spent finding somewhere else or putting out effort into other potential properties... but because we liked the one from Haart and it was more big enough for our needs, granted it needed some work which we was more than willing to put it. We was even happy to get a letter from our current landlord to prove that we has consistently paid rent on time for the last 6 years with no issues but nope. So they wasted our time and gave us false hope knowing they wernt actually going to help us. Oh and to add that they lied about another property we showed interest in, it was a 4 bed and they stated "the landlord don't want kids there" which later turned out to be false it was because they had someone else putting an offer on it. Defo avoid!!!! I would seriously avoid

Jenny Β· 1 June 2023

Agent replied Β· 29 October 2023

Hi Jenny, I have left a voice mail for your husband this morning. If you would like to discuss with us please contact us on 01255 879344. Thank you

5/5

Google

Rianna was a great help whilst we were searching for a new home. She did a good job of trying to match properties to our requirements. Thank you for your help Rianna.

Lorraine Β· 1 June 2023

Agent replied Β· 29 October 2023

Good Morning, Thank you for your 5* Review for Rianna Gabrielle Warner Branch Partner Clacton haart Lettings

1/5

Google

After 1 month we are still in the exact same situation. The only problems solved are the ones we made the effort to resolve ourselves. As you can see on my previous reviews comment, it takes no time for them to publicly pretend they are doing something, but the reality is that it’s been a month since we moved in and we still have a flat that has not been cleaned (a part from the areas that we need clean, so we have cleaned), showers that we had to repair, issues with water pressure that we had to solve… We call and message and wait and wait and wait. And what does Haart do?, nothing but saying that they are doing something and saying that they find unfair our reviews. I don’t find fair such mistreat either., -edited after agency’s response to my review, - It’s really not true that the agency is doing everything they can to sort everything out. Prove pf which is that 1 month in, nothing has been sorted thanks to them. The doves’ nest was done after we moved in, so the excuse for not cleaning the balcony prior to our move in date is only a matter of the agents’ incompetence, not a matter of law (which was discovered by the contractor after our second week in the flat). Delaying our moving in date wasn’t a fair option as we had to leave our previous property, we had holidays booked and moving booked. So as you can see it’s only excuses and lies to maintain a reputation

VΓ­ctor Β· 1 June 2023

Agent replied Β· 29 October 2023

Victor, We have been more than helpful with trying to get everything sorted. You viewed the property the morning before you signed the agreement and we even gave you the option not to move in until everything was sorted. You are aware we cannot have the balcony cleaned due to Dove's making a nest. As you know Dove's nests cannot be touched by Law.

5/5

Google

I want to express my gratitude to haart clacton lettings, for the outstanding service they have provided. Especially, Molly and Gabby they are exceptional and highly skilled, ensured that I was well informed and had a smooth process. Their professionalism and attention to detail are commendable. I would highly recommend their services to anyone in need of reliable and trustworthy services.

Lilian Β· 26 July 2024

Agent replied Β· 25 August 2024

Good Afternoon Lilian, Thank you for your 5* Review for Molly and Myself Gabrielle Warner Branch Partner Clacton haart Lettings

5/5

Google

Wonderful people to deal with, Maddie was our contact, lovely lady very knowledgeable about the properties as well as the area

Peter Β· 22 February 2024

Agent replied Β· 21 June 2024

Hi Peter, thank you for the 5* review for Maddie! Jamie Wass Area Partner Clacton haart

5/5

Google

Sammy has been very helpful. From start to finish and is always on hand when iv needed to speak to someone

Lauren Β· 22 February 2024

Agent replied Β· 21 June 2024

Hi Lauren,thank you for the 5* review for Samantha! Jamie Wass Area Partner Clacton haart

5/5

Google

Fantastic communication and service. Samantha Ramsey kept me informed on a regular basis throughout the whole process. Excellent!

Danny Β· 22 April 2024

Agent replied Β· 21 June 2024

Hi Danny, thank you for the 5* review for Samantha! Jamie Wass Area Partner Clacton haart

4/5

Google

Samantha Ramsay has been a fantastic agent updating us on how our purchase is going and helping us with any paperwork needed. Thank you Samantha much appreciated.

Daniel Β· 8 October 2023

Agent replied Β· 29 October 2023

Hi Daniel, thank you for the fantastic review for Samantha! Jamie Wass Area Partner Clacton haart

5/5

Google

Just like to say how professional Haart have been in helping me to purchase my new home. Especially Samantha Ramsey who keep us informed continuously.

Terry Β· 24 November 2023

Agent replied Β· 21 June 2024

Hi Terry, thank you so much for the 5* review! Jamie Wass Area Partner Clacton haart

5/5

Google

Sammy has been a great help as I negotiate a current house purchase. She has kept me fully in the loop and is always friendly and personable.

Nyree Β· 1 October 2023

Agent replied Β· 29 October 2023

Good Morning Nyree Thank you for your 5* Review for Samantha Lewis Forecast Branch Partner Clacton haart

5/5

Google

We found Gabrielle really helpful and friendly. Nothing was too much trouble. I highly recommend Hart

Sonia Β· 24 May 2024

Agent replied Β· 21 June 2024

Good Morning, Thank you for your 5* Review for Myself, Gabrielle Warner Branch Partner Clacton haart Lettings

5/5

Google

Sammy was really helpful throughout the process of purchasing my flat. She was always happy to chase my solicitors on my behalf.

Aimee Β· 23 January 2024

Agent replied Β· 21 June 2024

Thank you for you 5* Review for Sammy Lewis Forecast Branch Partner Clacton haart

5/5

Google

Rianna is a very good and active Representative. She was very detailed on the property descriptions.

IBRAHIM Β· 22 May 2024

Agent replied Β· 21 June 2024

Good Morning Ibrahim Thank you for your 5* Review for Rianna Holden. Gabrielle Warner Branch Partner Clacton haart Lettings

5/5

Google

my review on Haart estate agents and especially Samantha Ramsey, she is like a personal PA and an absolute please to talk to and so informative, an absolute credit to the company well do Haart

Paul Β· 1 February 2023

Agent replied Β· 29 October 2023

Good Morning Paul Thank you for your 5* Review for Sammy Jamie Wass Clacton haart

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Questions about haart Clacton On Sea

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Clacton On Sea won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum; haart, Enfield won Platinum.

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Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Clacton On Sea.

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