5/5
TrustpilotHave found Judy Palethorpe to be…
Have found Judy Palethorpe to be helpful and professional in all aspects as a tenant and vendor
Trusted Agent profile · City of London
Hamptons City & West End Sales reviews in City of London
★★★★★
1,578 reviews across 2 platforms
Aldermary House, 15 Queen Street, London, EC4N 1TX, City of London, EC4N 1TX
Hamptons's office in City of London, at Aldermary House, is rated 4.3 out of 5 across 1,578 reviews on two platforms, including 159 Google reviews rated 4.6.
Reviews
Every review we hold for the City of London office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotFriendly, helpful and prompt
Always friendly, helpful and prompt. Our property manager quickly responds to any issues and always follows up in an exceptionally friendly manner.
5/5
TrustpilotHonest and efficient help in managing…
Honest and efficient help in managing the properties. Kudos to Samantha Jennings.
4/5
TrustpilotPrompt with their responses and have…
Prompt with their responses and have taken care of any issues that came up during out tenancy
5/5
GoogleBryony Floyd of Hamptons is an accomplished lettings negotiator. She navigated all of our whims and desires in an efficient fashion- ensuring a speedy move into our new, humble abode. Highly recommended!
4/5
TrustpilotMy experience having Joe as my property…
My experience having Joe as my property manager has been good. he has always communicated well and responds timeously to queries
5/5
TrustpilotProfessional and helpful estate agents
Property provided to us in very good condition, estate agents staff were both helpful and generally quick to respond to queries.
5/5
TrustpilotBest estate agents I've had
Best estate agents I've had. Helpful, responsive, efficient and professional.
5/5
TrustpilotHighly recommended agency.
Excellent agency, kind and helpful. In a short time they managed to find the right apartment for me. Highly recommended.
5/5
TrustpilotGood
Good well done thanks for your help
1/5
TrustpilotThey Lie
They Lie, When questioned they redact documents and lie further
5/5
GoogleHamptons City branch did what they claimed they could and quickly achieved a sale price that in reality was better than i 'd expected given the difficult market at the time.
5/5
TrustpilotGreat service by the Hamptons property…
Great service by the Hamptons property management team. Always responsive including in emergencies (late at night, weekends) and special projects!
5/5
TrustpilotVery responsive
Very responsive, quick call backs, and generally good communications. When issues arose, they took care of them pretty much immediately.
5/5
TrustpilotGreat friendly service
Used this agency for years now. Perfect service and friendly too. Melanie Hudson goes the extra mile
5/5
GoogleI had to move in London from abroad and they helped me a lot, even in the distance. Quite professional and servicial. I would really recommend it
5/5
TrustpilotManagement of tenancy deposit
Efficient, swift, professional
5/5
TrustpilotExcellent service by Ross Bounds and…
Excellent service by Ross Bounds and Pippa and will definitely use them again in the future!
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for leaving us a review, customer service is very important to us, and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
5/5
TrustpilotLucy Desborough manages my property…
Lucy Desborough manages my property very satisfactorily and I have no complaints. She is attentive and acts speedily.
5/5
GoogleKyle did a fantastic job, always available with the right questions and answers. Kept my head sane through a conveyancer complicated process. Could recommend higher! Thank you...
5/5
TrustpilotWe have an extremely dedicated and…
We have an extremely dedicated and resourceful property manager who deals with all arising issues competently and promptly.
4/5
TrustpilotExpertise and Experience
Our property manager showed her experience and expertise to successfully navigate a difficult check out situation +++
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
