5/5
TrustpilotI have been renting through Hamptons…
I have been renting through Hamptons and looked after beautifully by Melanie Hudson for 3 + years , I have always felt cared about and that is so important.
Trusted Agent profile · City of London
Hamptons City & West End Sales reviews in City of London
★★★★★
1,578 reviews across 2 platforms
Aldermary House, 15 Queen Street, London, EC4N 1TX, City of London, EC4N 1TX
Hamptons's office in City of London, at Aldermary House, is rated 4.3 out of 5 across 1,578 reviews on two platforms, including 159 Google reviews rated 4.6.
Reviews
Every review we hold for the City of London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat service
I have been impressed with the quality of service and I would happily rent through Hamptons again. Their speed responding and sorting problems has made life so much easier.
5/5
TrustpilotGreat maintenance customer services I think…
Petrina has managed The property I rented for over two years, she has been a pleasure to deal with great customer service, keep hold of her Hamptons!
5/5
TrustpilotEnd of tenancy service
Excellent customer service from the deposit management team. Proactive, responsive and efficient.
5/5
TrustpilotAttentive and transparent…
Attentive service and transparent communication - handover in place if property manager is out of office for continuity.
5/5
TrustpilotVery helpful and friendly experience…
Very helpful and friendly experience with the estate agent so far. Our property manager is always quick to respond when we have an issue too.
5/5
TrustpilotThe tenant management service with…
The tenant management service with receive from Hamptons - and Jana Volfikova in particular - is second to none. Professional, efficient and responsive management. Thank youStuart Pearson No 1 The Parliament Amersham
5/5
TrustpilotExcellent
Excellent professional service throughout
5/5
GoogleI requested and received a prompt, comprehensively researched market analysis and report particular to my property supported by evidence. Very professional, informative and pragmatic.PositiveResponsiveness, Professionalism
4/5
TrustpilotA positive experience with Hamptons
Hamptons have been consistently reliable in their communications with me as tenant, acting quickly to get any outstanding issues resolved. To date, a pleasant and efficient service.
1/5
TrustpilotDo not use Hamptons
Very disappointed in Hamptons office. We put an offer on a flat and paid a holding deposit, they still have not removed the flat from the market after two weeks.
5/5
TrustpilotRebecca Hitchman well done always on…
Rebecca Hitchman well done always on the ball with a very friendly caring professional manner. Great working with you.
5/5
TrustpilotEverything is great
Rating only, no written review.
Agent replied · 24 September 2026
Thank you for taking the time to leave a review. We are delighted to hear that everything is great and that you have had a positive experience with Hamptons. Your feedback is greatly appreciated. Thank you for choosing Hamptons.
5/5
TrustpilotThe check ups and speed of the issue…
The check ups and speed of the issue resolved- brilliant and a definite improvement from before
5/5
TrustpilotExcellent property manager
Very good help with our difficult tenant and excellent property management by Jocelyn
5/5
TrustpilotExcellent service especially with Kato
Rating only, no written review.
Agent replied · 24 June 2026
Thank you for your wonderful review. We’re delighted to hear you received excellent service, especially from Kato, your kind feedback will mean a great deal to them. At Hamptons, we are committed to delivering the highest standards of service, so it’s always a pleasure to hear when this has been reflected in our clients’ experience. Thank you again for taking the time to share your feedback.
5/5
GoogleA highly professional, experienced and helpful agent. Kyle and Jack guided me through the entire process with attention and care . Highly recommend.PositiveQuality
5/5
TrustpilotIt was amazing breakfast with friendly…
It was amazing breakfast with friendly and professional service. I am with my friend really enjoyed our breakfast.
5/5
TrustpilotPrompt response & follow-up support
We appreciate the prompt response and the follow-up support received from our property manager, Mandy.
5/5
TrustpilotGreat service from Shardai at Hamptons
Great service from Shardai at Hamptons. Prompt and reliable, from a company that I’ve trusted to look after my property for some years now.
5/5
TrustpilotJocelyn, best at hamptons
Jocelyn! You are a star, hard working and deserve some holiday!
5/5
TrustpilotThe deposit manager
The deposit manager, Sandra, was quick and efficient.
1/5
TrustpilotJust do not care about tenants
Just do not care about tenants, no sense of urgency, delay sending back deposits. If it’s not a great property don’t use this agency as it just isn’t worth it
5/5
TrustpilotFabulous team at Hamptons Lettings…
Fabulous team at Hamptons Lettings Stratford Upon Avon. Highly recommended for management if you're a landlord looking to let your property. Thanks All.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
