Every review we hold for the City of London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSharleen is really friendly, easy-going, and always really responsive whenever I had questions or require assistance. There’re multiple occasions where immediate fixing was required at the property, and she handled it promptly with pure professionalism and kept me updated the whole time, which took a lot of stress off my shoulders. You can tell she genuinely cares and takes pride in what she does. I’d definitely recommend Sharleen to anyone looking for a reliable letting manager.
Ji · 16 January 2026
★★★★★ 5/5
GoogleSharleen is really approachable, responsive, and makes everything feel much easier than you expect it to be. When it came to renewing the tenancy, she took the time to clearly explain the options and handled all the paperwork quickly, which made the whole process hassle-free. It’s obvious she knows her stuff and genuinely looks out for her clients. I wouldn’t hesitate to recommend Sharleen as a letting manager!
Jess · 16 January 2026
★★★★★ 5/5
GoogleWe recently worked with Kirsta from Goldstone Letting and Management Ltd, on a carpet flooring project for an apartment, and it was a great experience. Kirsta was professional, responsive, and punctual throughout the process. Her support …
Atiqullah · 16 October 2025
Agent replied · 16 April 2026
Thank you for your kind review, your recognition is hugely appreciated. Our team will only continue to grow and improve with your support and honest feedbacks.
★★★★★ 5/5
GoogleSharleen was such a lovely person during my viewing and would be so considerate about my worries with the property. She was very assuring, lo n behold, all my worries were taken cared of swiftly. She was also open to be contacted during my stay if there were any future issues. 10/10 would recommend.
Peter · 16 January 2026
★★★★★ 5/5
GoogleGabby is a very nice person, it’s been very helpful and patient. She’s always available for my any questions. And I would certainly recommend .
Cherise · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind words and recommendation
★★★★★ 5/5
GoogleI would highly recommend Sharleen and Goldstone Letting to anyone looking for a reliable and supportive letting manager. Sharleen is knowledgeable, and made everything feel smooth and stress-free. Her attention to detail and genuine care for both landlords and tenants really sets her apart from my previous experiences with other letting agents.
Mystic · 16 January 2026
★★★★★ 5/5
GoogleGabby helped me find the excellent apartment that I am so happy with, eveything went soomth, will definately recommend Gabby.
Tian · 16 October 2025
Agent replied · 16 April 2026
Thank you for your kind review, your recognition is hugely appreciated. Our team will only continue to grow and improve with your support and honest feedbacks.
★★★★★ 5/5
GoogleGabby is Very nice & Helpful
Lin · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind review, your recognition is hugely appreciated. Our team will only continue to grow and improve with your support and honest feedbacks.
★★★★★ 5/5
GoogleI found my dream room, it's really great! Thank you so much to Gabby for patiently introducing the room. It was my first time booking, so I asked a lot of stupid questions, but she patiently answered them all. Nice!
杨盼 · 16 November 2025
★★★★★ 5/5
GoogleSharleen is amazing! She was professional, responsive, and incredibly helpful throughout the whole process. Everything was handled smoothly and efficiently. Truly a great experience with Goldstone Letting and Management Ltd. Highly recommended!
Justine · 16 January 2026
★★★★★ 5/5
GoogleKrista is very helpful and grate agent, given amazing customer services on the goldstone letting management, helping with the quick response on repairs .
And grate communication with contractors well done .
Franklin · 16 December 2025
★★★★★ 5/5
GoogleNice flat and great service renting through Goldstone. Special thanks to Sharleen for her support throughout the whole process very helpful and responsive. Highly recommended!
Yian · 16 January 2026
★★★★★ 5/5
GoogleI rented through Goldstone Letting and the flat was clean and well prepared before I moved in. Sharleen is very friendly and helpful.
Yian · 16 January 2026
★★★★★ 5/5
GoogleWe had an outstanding experience with Tilly, our letting agent. Her knowledge, efficiency, and genuine care made finding our new home an unexpectedly enjoyable journey. Tilly was attentive to our needs, always available for questions, and handled all the formalities seamlessly. Her professionalism and warmth not only secured us a fantastic property but also made us feel valued throughout the process. We highly recommend Tilly for anyone looking for a stress-free and positive letting experience.
Florina · 11 March 2024
★★★★★ 5/5
GoogleBig thanks to Sharleen for the great service. Very helpful, responsive, and professional. Would definitely recommend Goldstone Letting and Management Ltd.
Leena · 16 January 2026
★★★★★ 5/5
GoogleAs an international student in London, Krista is the most friendly and responsive property manager I have ever met.
Birshu · 16 January 2026
★★★★★ 5/5
GoogleAgent Gabby is very professional and patient; every time I ask her something, she always responds quickly and specifically, providing warm and thoughtful service!
Qian · 16 November 2025
★★★★★ 5/5
GoogleWorking with Goldstone was an absolute pleasure from start to finish. In particular, I was impressed with Sharleen's professionalism, market knowledge, and attention to detail that made the entire process smooth and stress-free. She was always quick to respond to any questions, gave honest advice, and truly had my best interests at heart. I felt confident and supported every step of the way. If you’re looking for a reliable, knowledgeable, and genuinely caring Lettings Agency, look no further than Goldstone and Sharleen. Thank you for going above and beyond!
Solo · 13 June 2025
★★★★★ 5/5
GoogleTilly was very helpful during our moving process, always happy to answer any questions we had and she made sure everything was dealt with in a timely manner, especially considering our window to move to our new flat was very small.
Tilly made the process very smooth and efficient and I would certainly recommend her.
Carlos · 2 June 2024
★★★★★ 5/5
GoogleI have to say that renting with Goldstone was the luckiest thing when I first came to London in August. It was a headache trying to find the perfect apartment. Gabby truly saved my situation. She was helpful and professional throughout the whole process. Thanks to her, everything became much smoother.
Feng · 16 January 2026
★★★★★ 5/5
GoogleSharleen made the process so smooth and stress-free. Very responsive and helpful
Li · 16 October 2025
★★★★★ 5/5
GoogleAmazing service ,Thanks Gabby
Simon · 16 December 2025
★★★★★ 4/5
GoogleThanks Sharleen for your excellent service for advising and helping me find an apartment appreciate all your efforts.
Minkee · 22 July 2025
★★★★★ 5/5
Googlereally good, There were a lot of problems with renting but Krista and Tilly helped me solve them all. It's a good experience.
Wang · 30 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.