Every review we hold for the City of Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotStuart was superb from start to finish
Stuart was superb from start to finish. Even when not a lot to communicate I’d be kept in the loop at all times. Any questions I had answered in full and timely.
Mark · 19 September 2025
Agent replied · 23 October 2025
Dear Mark, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!
★★★★★ 5/5
TrustpilotGreat company, thank you!
Great company! Dealt with Craig and he was brilliant from start to finish, always on hand with any advice. Really appreciate his time and patience.
Ash · 9 September 2025
Agent replied · 23 October 2025
Thank you for taking the time and rating your experience with Harper Macleod. Your feedback is much appreciated!
★★★★★ 5/5
TrustpilotStuart Cameron , insurance claim
Stuart Cameron has done everthing in his power to help our situation over the recent few months. He has worked with dedication & determination , he is an absolute credit to your company & you guys are very lucky to have him in your employment
Mcarthur · 16 April 2026
Agent replied · 27 May 2026
Hello Stuart, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one.
★★★★★ 1/5
TrustpilotBad Experience
Was told to pay an initial fee over the phone and that would give my Solicitor a chance to review my options. Was not updated on costs at all as it was just going to be a yes/no answer to see if it would justifying it going to court paid for information i already knew, and also for work that i told her not to do .And at the end off the day they did not no any more that my Energy (cab) advisor knew and that was free advise.And then was stung with a horrendous bill. Not impressed nor would recommend very disappointed 😞
Mr · 23 February 2026
★★★★★ 5/5
TrustpilotJoe did a first class job from start to…
Joe did a first class job from start to finish when claiming for my injuries after a non fault car crash . He kept me informed throughout the process. I wouldn’t hesitate to recommend this company and would definitely use them again.
Fiona · 26 March 2026
Agent replied · 27 May 2026
Hi Fiona, thanks so much for your review! We’re happy to hear that you enjoyed your experience with Harper Macleod. Your feedback means a lot to us.
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service. Very friendly and helpful staff. Hopefully never in another accident but if I was I would use them again. Made the process as simple as it could be during a time where things can be very stressful.
Alexander · 9 March 2026
Agent replied · 20 March 2026
Hello Alexander, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one.
★★★★★ 5/5
TrustpilotThe Solicitor who dealt with my claim…
The Solicitor who dealt with my claim dealt with this efficiently and in a professional manner. Clear communication, and attention to detail made the entire process far smoother than I had anticipated.
Marie · 7 May 2026
Agent replied · 27 May 2026
Dear Marie, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!
★★★★★ 5/5
TrustpilotSean McCarney was excellent in handling…
Sean McCarney was excellent in handling my injury and compensation case. He was always quick to respond to any emails or questions I had, which made the whole process much less stressful.
Jen · 29 April 2026
Agent replied · 27 May 2026
Hello Sean, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one.
★★★★★ 5/5
TrustpilotMorgan Landels handled my employment…
Morgan Landels handled my employment settlement and I couldn't be happier with the service. He was professional, efficient and always made things clear throughout the process. Highly recommended!
Daniel · 18 May 2026
Agent replied · 27 May 2026
Dear Daniel, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to Morgan!
★★★★★ 1/5
TrustpilotDreadful
Dreadful. Ripped my family apart following the execution of the will of my grandfather. Issued one set of instructions then decided I had additional legal rights entitlement which came as a shock to my aunt. No family counselling no mediation. No understanding of whether I could afford to give up my legal rights. Just misery and a ton of pressure to give up my legal rights. Do not touch with a barge pole.
Nicola · 4 February 2026
★★★★★ 5/5
TrustpilotWhilst a lengthy process my claim was…
Whilst a lengthy process my claim was resolved professionally and positively by Sean McCarney who was a pleasure to deal with throughout the process. Thanks
Ross · 2 June 2026
Agent replied · 23 June 2026
Dear Ross, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!
★★★★★ 5/5
TrustpilotSuperb!!
Superb conveyancing service from this highly organised and communicative company. Their service was superb and we cannot praise them high enough.They made our the buying of our cottage so much easier than we imagined, and always with a super friendly approach.Special mention to Janna Macdonald, who not only knew her stuff, but was totally amazing throughout the whole process.
Marrianne · 11 May 2023
Agent replied · 26 December 2024
Dear Marrianne, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!
★★★★★ 5/5
TrustpilotLiz was very helpful
Liz was very helpful, efficient, polite and quick while taking the time to check it was right.I received the important document needed instantly so it made my application faster.A diligent and impressive service.
Chris · 8 October 2024
Agent replied · 26 December 2024
Thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!
★★★★★ 5/5
TrustpilotGreat service
Great service , kept up to date with everything going on , very pleased with the lawyers involved, done a superb job ..: thanks again
Sharon · 11 May 2026
Agent replied · 27 May 2026
Dear Sharon, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.
★★★★★ 5/5
TrustpilotStuart Cameron took care of everything…
Stuart Cameron took care of everything with no hassle or fuss. Every contact was precise and to the point, which made it easy for communications, and every step of the claims process was explained and expertly guided through.
Ian · 12 January 2026
Agent replied · 20 March 2026
Dear Ian, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!
★★★★★ 5/5
TrustpilotFantastic company
Fantastic company, with great staff, who acted professionally and provided regular updates keeping me informed at all times. Would highly recommend!!
Mr · 11 May 2026
Agent replied · 27 May 2026
We’re so pleased to hear that, thank you for letting us know! Your feedback is important to us and always appreciated.
★★★★★ 5/5
TrustpilotRTA - Olivia
Olivia was fantastic at helping us through our RTA ordeal. Very easy to deal with and always had our best interests at heart
· 11 December 2024
Agent replied · 26 December 2024
We appreciate you taking the time to review your experience with Harper Macleod. Your feedback means a lot to us!
★★★★★ 1/5
TrustpilotHad a warm referral to get our estate…
Had a warm referral to get our estate looked at for tax and succession possibilities. Had a very direct meeting with one of their solicitors. He basically ignored the issues that we asked him about - we stated that these were the issues that we were particularly concerned about. No recommendations were offered in a multi-page essentially boiler plate report. And then he has charged us over 2000 GBP! Complete waste of time and money!
Esther · 8 October 2024
Agent replied · 26 December 2024
Dear Esther, we are sorry to hear that you wouldn't recommend Harper Macleod to others. In order for us to address any issues, it would be helpful if you could share some additional information by completing the form located on our feedback page - https://www.harpermacleod.co.uk/feedback/
★★★★★ 5/5
TrustpilotA very big thanks to Andrea Ross
A very big thanks to Andrea Ross, H/M, Inverness who dealt with the conveyancing of our recent property sale.Andrea was very professional and easily approachable to answer our questions - her help and advice was much appreciated.We would highly recommend Andrea and will be using her again in the near future.John and Dianne Macbean
Dianne · 29 January 2023
Agent replied · 26 December 2024
Dear Dianne, Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.
★★★★★ 5/5
TrustpilotAmazing service & support
This was the first time we bought a house and I think we would have been lost without Laura, our solicitor. She was amazing from day one, extremely knowledgeable, professional, and reachable. We got to this company by reading reviews online, and we were so lucky to find her. We took a gamble as we were moving from England to Inverness and we didn't know anything about Scottish laws or purchasing process, but she made it so easy for us: she explain everything, had our backs when needed, had advice. I really felt she cared, and she was in the process with us all the way. She made us trust the company she works for, to go there for any legal services in the future. Thank you again Laura! What a pleasure to work with you. You raised the standards of service we want to receive in the future.
Ileana · 5 April 2024
Agent replied · 26 December 2024
Dear Ileana, thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team!
★★★★★ 5/5
TrustpilotGreat team selling and buying
Excellent communication from start to finish of selling my property and purchasing another. Explained everything clearly and went the extra mile to get me over the finishing line. Would highly recommend Harper McLeod Inverness and especially Elgin branch .
Gould · 22 September 2023
Agent replied · 26 December 2024
Thank you for taking the time and rating your experience with Harper Macleod. Your feedback is much appreciated!
★★★★★ 5/5
TrustpilotVery helpful
They were very helpful in guiding me through the correct procedures and responding to emails very quickly. This allowed the process to move smoothly.
William · 9 February 2026
Agent replied · 20 March 2026
Dear William, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!
★★★★★ 5/5
TrustpilotOlivia - Harper McLeod
Olivia was amazing from start to finish, she kept me in the loop at every stage and was so thorough in her approach to the case. I cannot recommend her enough. Thank you so much Olivia ⭐️
Kate · 15 April 2025
★★★★★ 5/5
TrustpilotGood experience overall, simple process
Good experience overall, simple process, clear communication, and a great result in the end
Ernest · 23 April 2026
Agent replied · 27 May 2026
We’re so pleased to hear that, thank you for letting us know! Your feedback is important to us and always appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.