Every review we hold for the City of Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat FTB experience in Edinburgh
Kate and Aileen were fabulous helping with my purchase as a first time buyer in Edinburgh. The vetting process was upfront and very quick even with overseas parties. Aileen was supportive and efficient when it came to making the offer, and Kate was very helpful later in the process making sure everything was completed in a timely manner. Wouldn’t hesitate to use their services again in the future. Thank you both!
Margaux · 14 May 2026
Agent replied · 27 May 2026
Dear Margaux, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!
★★★★★ 5/5
TrustpilotPersonal Injury Experience
I was injured in a minor car crash and used Craig McKellar as my solicitor for the personal injury claim. From start to finish he was highly professional and approachable, and he took the time to clearly explain every step of the process so I always knew what was happening. He made what could have been a stressful experience much easier to deal with and ultimately secured a settlement that was more than I was expecting. I wouldn’t hesitate to recommend Craig to anyone needing a personal injury solicitor.
Ross · 12 January 2026
Agent replied · 27 May 2026
We’re so pleased to hear that, thank you for letting us know! Your feedback is important to us and always appreciated.
★★★★★ 5/5
TrustpilotFantastic Service
Andrea and Georgia were amazing in helping me to buy my house. They were so efficient and updated me regularly in the process. It made what could have been a stressful task so much easier. I couldn't recommend them more and I will definitely be using them in the future!
Neave · 17 June 2026
Agent replied · 23 June 2026
We’re so pleased to hear that, thank you for letting us know! Your feedback is important to us and always appreciated.
★★★★★ 5/5
TrustpilotPerson Injury 10/10
I was injured in a car crash and used Harper Macleods services for my personal injury claim, Stuart Cameron was my Senior Claims Handler. From the start of my case he was extremely supportive and approachable and clearly explained every step of the process. I wouldn’t hesitate to recommend Stuart, I couldn’t have hoped for a better handler.
Meg · 12 March 2026
Agent replied · 20 March 2026
Dear Meg, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!
★★★★★ 5/5
TrustpilotWe had the personal injury claim and…
We had the personal injury claim and throughout the whole process Ms Karly Ward has been so supportive and helpful moreover she guided us well. Karly Ward is highly efficient and friendly and we got our Claim.
Zara · 8 May 2026
Agent replied · 27 May 2026
Dear Zara, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!
★★★★★ 5/5
TrustpilotI had the most easiest and stress free…
I had the most easiest and stress free experience with this team, they stayed in contact throughout and also answered any questions needing answered. Reassurance was gave all the way to the end. Thank you for your continued support
Tammy · 25 March 2026
Agent replied · 27 May 2026
Dear Tammy, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.
★★★★★ 5/5
TrustpilotFIRST CLASS
Olivia has from the very beginning of the process been very professional with the way she dealt with my case. Always keeping me updated at every stage, and nothing was a bother to her, in answering any and all of my questions. I hope Harper Mcloud realise how much of an asset she is to their company , its a revelation nowadays to have someone that knows and cares about their clients. I would thoroughly recommend her and Harper Mcloud
Steven · 13 May 2026
Agent replied · 27 May 2026
Hi Steven, thanks so much for your review! We’re happy to hear that you enjoyed your experience with Harper Macleod. Your feedback means a lot to us.
★★★★★ 5/5
TrustpilotProcessed my Claim and was happy with…
Processed my Claim and was happy with all the services and Staff especially Olivia Denheen who kept me informed and went above and beyond my expectations highly recommended
Mohammed · 3 June 2026
Agent replied · 23 June 2026
Hi Mohammed, we’re so pleased to hear that, thank you for letting us know! Your feedback is important to us and always appreciated.
★★★★★ 5/5
TrustpilotReview of our Car Accident
Sean McCarney was our Lawyer and his communications with us was excellent keeping us up to date and letting us know what would happen. Sean went way and beyond yo get us what he felt we were entitled too.
Rhoda · 10 March 2026
Agent replied · 20 March 2026
Dear Rhoda, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.
★★★★★ 5/5
TrustpilotThanks Andrea
I would like to thank Andrea Ross for her conveyancing services in relation to the purchase of our new home. Andrea was friendly, helpful and very responsive to all enquiries. Her approach and personal character shone through, providing me with the reassurance that we were in good hands and all matters were dealt with professionally and in a timeous manner. This has been the single most positive experience that I have had in dealing with any solicitor in relation to property conveyancing. In short, we received absolutely first class service from Andrea Ross.
Iain · 3 December 2024
Agent replied · 26 December 2024
Dear Iain, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.
★★★★★ 5/5
TrustpilotA big thank you to Karen Barre
A big thank you to Karen Barre who recently handled our car accident claim. Karen was very professional throughout and kept both myself and my wife up to date on a regular basis, making us aware of what steps were being progressed through the various stages of the claim and of what was to happen next. Communication via phone or email was always polite and factual. The fact that Karen managed to have the whole claim processed and closed off in such a short timeframe was credit to her professionalism and efficiency.
Terry · 28 November 2024
Agent replied · 26 December 2024
Dear Terry, thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to Karen.
★★★★★ 5/5
TrustpilotVery efficient and thorough management
Olivia was very efficient to work with and she explained each step very well and gave me confidence in what she was doing. I'm very grateful that it was her looking after my case.
Ls · 23 March 2026
Agent replied · 27 May 2026
Thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!
★★★★★ 5/5
TrustpilotA huge shoutout to HM LLP
A huge shoutout to HM LLP, especially to Liz Basi! From the very beginning of my ILR application, Liz has been an incredible help, guiding me through all the requirements until it finally got approved. I’m so excited to share that I got it! It’s not just me, many of my friends have also received their ILRs with Liz’s support. We are all so grateful to you Liz, and to everyone who played a part in my application. Thank you so much! God bless you!
Customer · 25 October 2024
Agent replied · 26 December 2024
Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to Liz!
★★★★★ 5/5
TrustpilotGreat outcome
Couldn’t have ask for a better outcome after our road traffic accident thanks to Paige . It took a bit time to be settled but only due to other driver not taking accountability .
Diane · 28 January 2026
Agent replied · 20 March 2026
Dear Diane, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!
★★★★★ 5/5
TrustpilotCar accident
Laura Gallacher was very helpful and talked me through the process and all the steps that I needed to take, due to the car accident.
Nina · 1 April 2026
Agent replied · 26 December 2024
We’re so pleased to hear that, thank you for letting us know! Your feedback is important to us and always appreciated.
★★★★★ 5/5
TrustpilotMarriage separation
I recently engaged Grant Hassan and Andrea Ross based in the Inverness office in relation to my marriage separation. Grant dealt with the separation and minute of agreement, whilst Andrea handled the associated conveyancing work for my house settlement.Both were highly efficient and effective at all times throughout the process and allowed the whole situation to be resolved very quickly for my own best interests. I would not hesitate to recommend them to others, the professionalism and knowledge of Grant and Andrea was faultless in all my interactions with them.
Anonymous · 27 June 2024
Agent replied · 26 December 2024
Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.
★★★★★ 5/5
TrustpilotA tough claim made easier
Christina Wason was my lawyer for a claim that's been ongoing since 2019. It's been tough with post accident physio, therapy and more. Since Christina took over my claim, I felt she really 'got' it, given the nature of my freelance employment made the context of the claim a little more complex to understand. I always felt in safe hands and she's managed to secure a settlement that I wouldn't have dreamed of when we first started this back in 2019. She's been communicative and I've always felt in safe hands. Couldn't recommend her high enough.
Lauren · 20 June 2024
Agent replied · 26 December 2024
Dear Lauren, thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.
★★★★★ 5/5
TrustpilotA Complex Personal Injury Case that was Handled with First Class Service, thank you!
I was in a car accident a few years ago, that turned out to be a complex case. And I cannot thank my solicitor Christina Wason enough for all her hard work on my case and for the support over these past few years. Christina was friendly, professional and approachable. She was very thorough, kept be up to date throughout the process and always answered my emails/calls promptly. Nothing felt like it was too much trouble.I would 100% recommend HM to anyone looking for a solicitor. Especially Christina. I cannot articulate well enough how grateful I am.
Anonymous · 3 June 2024
Agent replied · 26 December 2024
Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.
★★★★★ 5/5
TrustpilotVery happy with service.
Just used H&M Inverness to handle a Discharge of Security on our Mortgage. The process was handled by Laura Archibald who I found to be very professional and extremely helpful throughout the affair. What should have been a straightforward task was complicated by a less than professional handling of the process by Clydesdale bank/Virgin Money which led to things being very protracted. Laura was great throughout and kept us updated on all the various twists and turns. Thanks Laura.
A · 26 May 2024
Agent replied · 26 December 2024
Thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!
★★★★★ 5/5
TrustpilotCallie Mackay… Fantastic!!
Callie Mackay has recently acted on our behalf whilst purchasing a property. She has been continuously responsive and extremely supportive throughout the whole process. We can not recommend Callie high enough! We would have no hesitation in using Callie again!
Ben · 18 October 2025
Agent replied · 23 October 2025
Dear Ben & Angela, thank you so much for your feedback, we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!
★★★★★ 5/5
TrustpilotMy experience was outstanding thanks to…
My experience was outstanding thanks to Sean McCarney. My case took about 8 months to be resolved and throughout this time he delivered excellent service. He was straightforward, helpful and always kept me in the loop of the process. Even on weeks where there were no update, he would send me an email to confirm what he was waiting for so that I never felt forgotten about. He handled all my case information in a professional, friendly and respectful way and made the process easy and clear for me. His advice was helpful and I am 100% satisfied with the outcome of my case. Although this firm was assigned to me by my insurance provider(admiral), if I am ever in need of a law firm again I will be using Harper and MacLeod and requesting Sean as he went above and beyond at every turn.
Rebecca · 17 July 2025
★★★★★ 5/5
TrustpilotThank you Karen!
I can’t recommend Karen Barre highly enough. From the very beginning, she was professional, approachable, and incredibly supportive throughout what was a really difficult time following my car accident.
Amy · 14 January 2026
Agent replied · 20 March 2026
Hello Ian, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one.
★★★★★ 5/5
TrustpilotThe best in Inverness
Genuinely feel like we won the lottery finding these guys. Despite being first-time buyers, I've dealt with several solicitors in the past and I’ve never received this level of service... anywhere…Laura was absolutely incredible. Her professionalism and tenacity were consistent throughout. She kept us informed of every detail no matter how big or small, she summarised everything in layman’s terms so we always understood what was going on, she was always waiting on us, never the other way round (I don’t think she ever took longer than 15 mins to reply to every single email, of which there we're hundreds), and on top of all of that, she genuinely cared about our case and the outcome. Just amazing.People say that buying a house is a stressful process. For us it was a breeze. Wouldn’t go anywhere else again.
Jack · 11 March 2024
Agent replied · 26 December 2024
Dear Jack, thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team!
★★★★★ 5/5
TrustpilotCraig McKellar
Craig has been handling our case for over a year and he has been nothing but the best.
Eliza · 29 January 2026
Agent replied · 20 March 2026
Hi Eliza, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one!
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