Trusted Agent profile · Cirencester

Strutt and Parker Cirencester reviews

4.5

★★★★★ Excellent

494 reviews across 2 platforms

15 Dyer Street, Cirencester, GL7 2PP

Strutt and Parker's office in Cirencester, at 15 Dyer Street, is rated 4.5 out of 5 across 494 reviews on two platforms, including 57 Google reviews rated 4.9.

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4.9 / 5

57

Reviews on Google

This office

Trustpilot logo

437

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Cirencester office, from every platform, shown as written. First names only.

5/5

Google

Ben and his team were unfailingly helpful and encouraging throughout a long drawn-out process. I cannot recommend them more highly!

Sally · 29 September 2024

5/5

Trustpilot

Strutt and Parker Chichester

We sold our house through Strutt and Parker's Chichester office in October 2020. The team of Kirk, Tim and Paul were very professional and communicated well throughout the sale process. They are very knowledgeable about their local market as well as having access to Strutt's wider national network.I would definitely recommend them and would be pleased to use them again.

G · 17 March 2021

1/5

Trustpilot

Absolutely terrible so called rental…

Absolutely terrible so called rental agents! Viewed a property to rent was expecting a follow up call (never happened) when I inquired as to the status of the rental and how to proceed was then told ' sorry we are not taking anymore enquiries on the rental' And don't bother calling them as they never answer or return your calls! Thanks for wasting my time I definitely won't enquire about any property up with yourselves and will make sure friends etc don't neither.

Neil · 25 January 2024

5/5

Trustpilot

Congratulations for such as remarkable professional and company!

I have been in contact with Mr Hayden and Strutt & Parker, as my family and I we have been looking for a property to rent since January 2021.Mr Hayden has been the most remarkable professional I have worked with, he has gone far and beyond my expectations, working extremely hard to find the perfect deal for us.

Pilar · 20 April 2021

1/5

Trustpilot

S&P did no marketing for us

S&P did no marketing for us, and the team was defensive when we tried to make suggestions as to how to sell best (having had to handle several viewings ourselves at weekends- quite why estate agents don't work at the time when viewers are available remains a mystery to me!). I am sure they are fine selling conventional properties to wealthy buyers, but they didn't seem to have the audience for our mid-market character property. They didn't do anything to generate interest. It was not a happy or successful relationship, so we have moved on.

Monica · 14 January 2024

5/5

Trustpilot

Wow!!!

Had a viewing of a property yesterday with Annabel. From the moment she opened the door to welcome us to 45 minutes later when she said goodbye we could not have been more impressed. She was utterly friendly, professional, knowledgeable, honest and truthful. Although this house is unlikely to be the home we buy due to location, although beautiful, we could not have asked for a better agent to show us around. I worked in the property industry for 20 years, owning my own agency for 15 of them and I would have loved this lady to have worked for me. She is a huge credit to Strutt & Parker and if I was selling a house I would use them just to have Annabel show prospective buyers. Thank you for your brilliant service and I hope you see this review. Gill Hopwood

Gill · 14 January 2024

5/5

Trustpilot

Highly professional and perfect experience from start to finish

A very positive experience from start to finish. Amy McMenemy was always available to answer questions, and very responsive to emails and messages. I always felt that nothing was too much trouble. I had a very restricted viewing time for potential buyers and she did an amazing job of managing that, and follow up questions. She understood the unique nature of the property I was selling and made every effort to get the right buyer. I would highly recommend

Lina · 29 January 2024

5/5

Google

Efficient, helpful and professional team at S&P Cirencester. Sam kept us updated throughout the process.

Nicola · 12 October 2022

Agent replied · 12 October 2026

Hi Nicola, thanks very much for your review. We're glad our Cirencester team were able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Trustpilot

Very professional and efficient

We sold our house over the summer and Simon and the team were incredibly efficient, gave clear advice and very professional. The added complication of dealing with COVID-19 was dealt with and it didn’t hold up the transaction. The whole process was incredibly smooth from launch through to completion it was a joy to work with them. Thank you

James · 21 October 2020

5/5

Trustpilot

Excellent

Gina Simpson (Barnet office) was the agent for our recent house purchase in Hertfordshire. Gina was excellent from start to finish. She was very efficient organising viewings and very responsive to questions. The process was challenging at times, but she always helped to move things along and to expedite the conveyancing process.

DO · 14 February 2022

5/5

Trustpilot

We bought our house from Strutt &…

We bought our house from Strutt & Parker, Salisbury. It wasn’t a straightforward sale - with many tricky obstacles. Despite all of this Fiona Pengelly navigated all of this professionally and fairly. Not what one would expect as the buyers. Thank you Fiona for all of your help and support in helping us buy our dream house.

Victoria · 23 February 2021

5/5

Google

Ben couldn't have been more obliging, available, competent or supportive. He secured a sale within the first few weeks of going to market, stayed in contact with us and our buyers the whole way through our sale and gave us excellent advice for managing a difficult conveyancing team. Highly recommend.

Annabel · 12 October 2023

Agent replied · 19 June 2024

Hi Annabel, thank you for your kind review! We are happy that Ben was able to support you through the process. Kind regards, Strutt & Parker.

5/5

Trustpilot

Great Agency

Victoria was great all the way through our purchase, wouldn't hesitate to recommend this agency. Thank you for great communication and your professionalism throughout.

Cheryl · 14 May 2024

5/5

Google

I have been dealing with Ben Rymer at S&P Cirencester and I cannot recommend him highly enough. Throughout the process he has been helpful, transparent, pragmatic and professional. A pleasure to work who achieved a good outcome with the property purchase.

Paolo · 16 April 2024

Agent replied · 19 June 2024

Hi Paolo, thanks very much for your review. We're glad Ben was able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Trustpilot

Excellent throughout

Our whole experience of working with Fiona and the team at this office was fantastic. We bought our house through Strutt & Parker in Salisbury. The most impressive part was the excellent communication throughout. Our purchase was handled excellently from start to finish and Fiona was a pleasure to work with. Thank you S&P.

Rupert · 20 July 2021

5/5

Trustpilot

Successful property sale

From the outset we received regular and professional advice and assistance from the staff in Norwich. Prospective buyers were vetted as far as possible before being invited to view the property and we only had one “time waster”. The staff showed good knowledge, persistence and patience in dealing with a seemingly interminable series of extraordinary queries posed by the buyer, and without their assistance the sale would not have gone through. I have no hesitation in recommending this company to anyone wishing to sell, or buy, a property.

Customer · 14 November 2023

5/5

Trustpilot

I wish to commend Strutt and Parker of…

I wish to commend Strutt and Parker of Norwich for their excellent service. Ian Barnaby-Parsons was friendly and supportive. The house was beautifully represented and i still have remarks on the quality of the vitrtual reality video. It really did give people a great impression of my house. Everyone was delightful in the Norwich office and I thank Ian unreservedly!

Hannah · 17 November 2019

5/5

Trustpilot

Gina & Rosanne were fantastic…

Gina & Rosanne were fantastic throughout the whole process of purchasing a new home and selling our property. The process was challenging towards the end but Gina worked very hard to make everything work. We have settled in at the new home and it’s fantastic. Thank you Strutt & Parker.

Mr · 4 February 2022

5/5

Trustpilot

Highly Recommended

Gina was a pleasure to work with, the sale of our property became a real partnership. She was friendly and professional throughout the whole process and was very well informed about our property. She was 100% committed to selling our house and never gave up. We would absolutely recommend her to any family of friends.

John · 5 February 2021

1/5

Trustpilot

This company ROBBED us

This company ROBBED us. The Solicitors are complicit in taking advantage of pensioners. Do not trust them, The owner Anne Macdonald who is wealthy and owns a hotel took the stove that was advertised in the brochure. She stripped off mirrors in the bathrooms leaving exposed hot wires. Such greed on the part of owner and solicitors is disgusting. We are trying to go to the police because no one will correct this and undisclosed roof issues, mold, and numerous lies. If anyone can help us on how to proceed we would appreciate. In addition we paid $40,000 over asking and we feel violated like being raped. The greed is astounding. They all drive fancy cars and lie to your face. Avoid Suzanne Moss and Kerry Grant because they will not get back to you to help return a stove in their brochure and the mold is making us sick. Avoid at all costs. I hope we can get arbitration but the greed is so deep. Sad.

Debbie · 20 October 2023

5/5

Trustpilot

Great service

We recently bought a property in the Sevenoaks area with Strutt and Parker. Victoria helped us with the process from the initial viewing to sale. She was attentive, thoughtful about our needs and always followed up on requests and tasks in a timely fashion. Above all, we really appreciated Victoria’s calm, professional manner when negotiating some challenging issues to make sure we had a successful completion. We would recommend buying a property through the Sevenoaks office.

Tim · 16 January 2024

5/5

Google

I've never done a Goggle review before but felt I had to record the excellent experience I had at Strutt and Parker in Cirencester recently when I went in to register as an applicant. The whole team were so helpful. They had great local knowledge and moreover they knew so much they knew about all the houses they were selling. For example i asked about the ceiling heights (my husband is well over 6 feet) and good areas for dog walking (we've got two German Shepherds). I also visited 3 other agents in the town who seemed at best disinterested. Well done Strutt and Parker!

Juliette · 12 October 2023

5/5

Trustpilot

Victoria Rose was great to work with

Victoria Rose was great to work with, regularly updated us on progress and chased things up on our behalf. We have been impressed at how organised strutt and Parker were in terms of organising viewings, grouping them for convenience and following up on queries raised in viewings. I would recommend strutt and Parker.

Nicola · 10 June 2021

5/5

Trustpilot

My experience with Strutt and Parker

My experience while working with Strutt and Parker was a fast and seamless one. The agent I was working with (Fai Nesari) was attentive to my needs and was quick and clear with her responses. She made the process of searching for properties very easy. Once again thank you Fai!

Nasser · 9 November 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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