Every review we hold for the Chudleigh office, from every platform, shown as written. First names only.
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5/5
GoogleI would highly recommend Autograph Estate Agents.
They have acted well and professionally both on my sale and purchase. There were times that they have gone beyond their remit of what needed to be done and what some other estate agents in my experience have done. My purchase was complex and they were always contactable and in contact to update me with information.
They have always been friendly, helpful and approachable.
I would give them a 10/10 and say that I have been more than pleased with their services - Thanks Autograph π
Linda Β· 4 May 2023
Agent replied Β· 3 May 2025
Thank you very much for your kind review Linda - it was a pleasure to have you as our client!
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5/5
GoogleAutograph Estate agents have been excellent from start to finish. The legal side of the sale turned out to be quite long and protracted but Sam was always there at the end of the phone calmly trying to chase people up and help things along. I can highly recommend all of the Autograph team for top rate service. Ten out of ten!
Tricia Β· 29 March 2024
Agent replied Β· 21 June 2023
Thank you so much for your lovely review Tricia. We are so pleased we got there, albeit with a few hurdles along the way but that's what we are here for! We all wish you many happy years in your new home.
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5/5
GoogleWe were really pleased with autograph from the start to the end. They were very professional, it took a bit longer than we thought for the photographs to be processed but they were very good and once we approved the brochure the house was marketed. Viewings were accompanied and we always got feedback in a timely way. Once we had a purchaser we had regular up dates letting us know how the chain was forming and they pushed things a long.
Highly recommend.
Sara Β· 30 March 2023
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5/5
GoogleHighly recommend - Sam and the team did a great job progressing my house purchase smoothly and efficiently, and were lovely to deal with at every stage.
Katie Β· 29 March 2024
Agent replied Β· 21 June 2023
Thanks for the review Katie! It was a pleasure, weβre sure you will be very happy in your lovely new home.
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5/5
GoogleTop work from all the guys at Autograph estate agents, especially Sam & John. An awkward purchase but I was kept well informed and these guys chased constantly to ensure my purchase didnβt fall through.
Tom Β· 30 March 2023
Agent replied Β· 27 May 2023
Thank you for the review! Yes, it was a little complicated to say the least BUT we are so pleased it all worked out and hope you have settled in well to your new home!
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5/5
GoogleAnother successful sale completed with very little drama by John, Joely and the rest of the superb Autograph team. Every member of the staff is always right on the ball when its comes to in depth knowledge on your house, this makes a huge difference when they show potential buyers around your property. They always accompany buyers, never stumble when the buyer has questions and they have a superb grasp of local market conditions. I genuinely believe that without their input our house would still be on the market and we would not have completed. There is a real skill involved in marketing a property and Autograph are second to none in this respect. In an age when the internet appears to be king these guys prove that there are circumstances when you just have to have local knowledge, it may cost a little more on completion but its well worth it..
Chris Β· 14 April 2021
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5/5
GoogleThank you to all of the team at Autograph. I think we are probably their longest customers! Starting from Jodie taking the photos, to Phil selling our house twice, to John giving us great advice as we went along, and Sam chasing and never giving up and making sure that we completed on time to a very tight deadline. We would highly recommend the team at Autograph and thank you so much once again for all your hard work over the last 2 years! Merry Xmas.
Lucie Β· 30 March 2023
Agent replied Β· 27 May 2023
Thank you Lucie for taking the time to leave us a review. We are so pleased that you finally found and secured that illusive property you were searching for!! Worth the wait for those stunning country views! Wishing you and your family a very Merry Christmas in your new home.
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5/5
GoogleA year before I put the house on the market, John came to value the property. He assured me he had sold several houses on the estate and had the local knowledge that would be invaluable in making a sale. A year later, he remembered me by sight and the house and advised an asking price above what I was considering. Phil showed the possible buyers around, and within a week I had one offer, which I rejected, and a couple of weeks later had another, which was quickly negotiated to an agreement. It was after that point when the real work began for the Autograph team and Sam came into her own, reassuring me at every stage and pushing forward with calm determination a process of legal technicalities and small hitches that was to take six months. With their positivity, honesty and good sense, the Autograph team made my sale as painless as possible.
They kept me informed throughout, gently pushed me if I needed to press my solicitor for an answer to a question and kept my stress levels low with their understanding, experience and warm manner. Thanks for all the hard work!
Mr Β· 30 March 2023
Agent replied Β· 21 June 2023
We love it when clients put pen to paper. Thank you so much for the review and your kind words! It was certainly a sale with a few bumps along the way but we are so pleased for you that the sale concluded satisfactorily. We wish you all the best and thank you for choosing to sell with Autograph!
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5/5
GoogleThank you to John, Phil and Sam for a great service through turbulent times with current covid situation- The team kept us upto date and well informed throughout the process and really did go above and beyond to ensure our sale went through smoothly and all parties were very happy and grateful to you when moving day was confirmed, Thank you all once again, we would highly reccommend Autograph to others. All the best Team Autograph.
Andrew Β· 14 April 2021
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5/5
GoogleJohn , Joley and the team were very hard working and help take most of the stress out of moving . The house was sold in record time for a good price. The presentation of our house details was very profession and John took a real interest in presenting all the details of our non standard house. The description was very fair and the photo were amazing. They kept us informed of information required by the buyers in a timely manner. They also spent quality time with us giving advice on our buying options and going over the legal changes in the process since we last moved 29 ago. They help us sort a suitable exchange completion date.
which streamlined the legal side. Many thanks Graham & Helen
Graham Β· 4 June 2019
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5/5
GoogleThe whole team at Autograph are great. Very professional, always keeping you updated, very polite, friendly and helpful. Made what can usually be quite stressful not that bad at all. The photos of our house were great, they sold it quickly considering it was a fairly difficult house to sell. Very happy with everything and think they are a great agent to use! John is extremely knowledgeable when it comes to property and the whole team provide a great customer experience. I would definitely recommend using them! Great team, thanks again for everything!
Be Β· 28 May 2019
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5/5
GoogleThe whole team at Autograph are great. Very professional, always keeping you updated, very polite, friendly and helpful. Made what can usually be quite stressful not that bad at all. The photos of our house were great, they sold it quickly considering it was a fairly difficult house to sell. Very happy with everything and think they are a great agent to use! John is extremely knowledgeable when it comes to property and the whole team provide a great customer experience. I would definitely recommend using them! Great team, thanks again for everything!
Alex Β· 14 April 2019
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5/5
GoogleAbsolutely excellent service! I was really pleased I chose Autograph to manage my sale. John and the team were excellent throughout the process from the photographs, to safety measures and keeping me informed throughout the sale. Phil who managed most of the viewings was also very professional and gave excellent feedback, I felt looked after by all of the team and it was well worth the money. I would highly recommend them.
Sam Β· 14 April 2021
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5/5
GoogleWe were undecided about when & how to market our property when we received a 'flyer' leaflet from Autograph Estate Agents, which we followed up on. It was apparent meeting John that we could trust him and follow his advice and we decided to go with his suggestion to market the property at the end of the year, against our instinct based on previous sales. We then met Joely and were equally impressed. For anyone thinking of marketing their property themselves, I can only say that the cost of having the know-how, presentation, enthusiasm, availability, expertise, contacts and understanding encouragement of John and Joely is an absolute bargain! We did not expect a quick sale but now find ourselves as proceedable buyers in the early part of the year and can only be grateful that we went with Autograph; we recommend them to any prospective sellers without reservation.
Tim Β· 4 June 2016
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5/5
GoogleWe have just completed on both our sale and purchase with Autograph Estate Agents. Their service is a breath of fresh air .On the sale every single viewing was accompanied and every feature of our house was pointed out to prospective buyers ...without doubt this helped achieve a quick sale . When the sale hit problems John stepped in and gave our buyers lots of options ...without that advice the sale would have fallen through .
Our purchase was equally impressive ..stress free and simple from start to finish including several escorted visits to sort furniture and accessories ...Joely was always available and always there to advise us.
If it were possible to give 10 stars they would deserve them .
If you are looking to buy or sell i would strongly suggest you give them a call ....you will not find a better estate agent in Devon.
Thank you both !
Chris Β· 28 May 2016
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5/5
GoogleWe challenged John at Autograph estate agents in Chudleigh to sell our house quickly as we were going to lose our next property. John and Joely were fantastic and quite quickly had a stream of suitable viewers and within 4 weeks the house was sold. It had been on the market with other agents for 11months. The communication following the sale was excellent and I would highly recommend them to any potential seller. Friendly, professional service with a great team. Thank you again.
Gayle Β· 28 May 2016
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5/5
GoogleWe were undecided about when & how to market our property when we received a 'flyer' leaflet from Autograph Estate Agents, which we followed up on. It was apparent meeting John that we could trust him and follow his advice and we decided to go with his suggestion to market the property at the end of the year, against our instinct based on previous sales. We then met Joely and were equally impressed. For anyone thinking of marketing their property themselves, I can only say that the cost of having the know-how, presentation, enthusiasm, availability, expertise, contacts and understanding encouragement of John and Joely is an absolute bargain! We did not expect a quick sale but now find ourselves as proceedable buyers in the early part of the year and can only be grateful that we went with Autograph; we recommend them to any prospective sellers without reservation.
Tim Β· 28 May 2016
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5/5
GoogleOutstanding, professional estate agents. Exactly the service, knoweldge and all round high standards that every estate agent should be encouraged to aspire to. Superb photography and brochure presentation along with a real understanding of the property market and always available for advice and information. Service all through process was excellent but the best was how they kept everthing on track towards the exchange of contracts. Mine was not a particularly easy property to sell but I felt confident and supported throughout the process and that a good price was achieved. Thank you so much Joely and John.
Jenny Β· 28 May 2016
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5/5
TrustpilotAutograph marketed my Grade 11 listed cottage
Autograph marketed my Grade 11 listed cottage and I was completely satisfied with how they helped me sell the property. Repairs had to be completed and when the initial buyers withdrew they promptly found new buyers and kept them informed of the progress of the Planning application and repairs. They also kept me optimistic and sane! The staff were all a pleasure to deal with and were friendly and professional. I would fully recommend this agent
I Β· 1 April 2022
Agent replied Β· 30 July 2025
Thank you very much for taking the time to leave us a review. We wish you all the best in your new home π
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1/5
GoogleI would certainly not recommend this estate agent and most certainly would never use him again.
I was so cross after paying over Β£7,000 for his service that I involved the Property Ombudsman. He even sent me an email admitting that mistakes had been made.
I found him to have very poor communications skills. He suggested a completion date when I was not able to proceed and caused confusion which then resulted in a disastrous house move and homelessness. One communication which he misread cost my buyers money which if he had read it properly would have saved them money. In my opinion he operates in a similar way to a car salesman, his cash flow and completing the sale took priority over service.
I wished I had used a different estate agent. i would give zero stars if I could.
B Β· 14 April 2021
Agent replied Β· 27 May 2023
Hi Britt, I'm disappointed to receive this review along with further insults considering that The Property Ombudsman did indeed review your complaints but ruled that we acted correctly at all stages. I understand that your complaint about your solicitor had a different outcome.
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5/5
GoogleI have today completed on the sale of my property using Autograph Estate Agents.
From the initial consultation and valuation through to completion they acted with the utmost professionalism, having found a willing and delighted purchaser within two days of the property going onto the market.
I cannot recommend John and Joely eneogh and would highly suggest you give them a call if you are considering selling your property.
David Β· 28 May 2016
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5/5
GoogleAmazing service and the team are really friendly. Quick at replying and getting back to me with all my questions. Would use them again if I was to sell my property. 5* thanks to Phil especially!!
John Β· 14 April 2023
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5/5
GoogleI recently purchased a property through Autograph after selling with them last year and after other purchase falling through with another agent.
Their communication and liaison with solicitors. my seller and other involved parties was second to none.
They managed to organise and pull together what was from the start an agreed quick sale.
They helped wherever they could, to the point that they even took and sent pictures of a questionable boundary to help my solicitor proceed with his enquiries on the same day.
They always got back with my enquiries as quickly as possible, were friendly, extremely professional and all who work there dealt with everything with utmost integrity.
Thank you Autograph, your service was impeccable and I would undoubtedly recommend you π
Linda Β· 23 May 2023
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5/5
GoogleAutograph Estate agents are excellent. The whole team: Phil, Sam, Joley and John are attentive, friendly, helpful and hard working. They really made selling our home a top priority. Negotiations weβre handled sensitively, marketing was on point, viewings arranged around our busy life and after sales pushed through.
Steven Β· 14 April 2023
Agent replied Β· 27 May 2023
Thank you Steve for your kind words! We are so pleased everything worked out for you and your lovely family and we wish you every happiness in your new home!
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