Trusted Agent profile · Christchurch

Spencers Coastal Christchurch reviews

4.9

★★★★★ Excellent

75 reviews across 2 platforms

368-370 Lymington Road, Highcliffe, Christchurch, BH23 5EZ

Spencers Coastal's office in Christchurch, at 368-370 Lymington Road, is rated 4.9 out of 5 across 75 reviews on two platforms, including 74 Google reviews rated 4.9.

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4.9 / 5

74

Reviews on Google

This office

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1

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Christchurch office, from every platform, shown as written. First names only.

5/5

Google

We had such a good service from the staff at Spencer’s. All were very helpful and efficient especially a young woman Maya and a young man George. We lived quite a distance away but they were always happy to show us around our prospective new home even when they were presumably busy. We can’t fault them with either their business acumen or their care and they certainly improved the rather bad reputation some estate agents have.

Cherry · 28 October 2025

Agent replied · 27 December 2025

Thank you for such a positive review. We’re delighted to hear how well Maya, George and the team supported you, especially with the distance involved. It means a great deal to know the experience felt so smooth.

5/5

Google

We all Know that selling your home is not a bed of roses, but the team at Highcliffe did a great job in securing our Sale and purchase and assisting through what is always a challenging process.Thank you to George and the team and particularly Leanne on chasing progress to satisfactory conclusion. Well done and thank you.

Martin · 13 December 2025

Agent replied · 27 December 2025

Thank you for your kind review. I’m pleased to hear the Highcliffe team, especially George and Leanne, were able to guide you through both the sale and purchase. We appreciate your feedback and wish you all the best moving forward.

5/5

Google

When we bought our property in Highcliffe, we were assisted by Maya Spink. Maya was so helpful all the way through and kept me updated every step of the way in terms of our sale as well as our purchase, and was always quick to inform me of any progress at various levels of our chain. Maya continues to be on hand post completion to help with some queries we have had regarding our new home. She has been very responsive, helpful and friendly all the way from start to finish and beyond. Thank you Maya! 😊

Stella · 17 October 2024

Agent replied · 24 October 2024

Thank you so much for your lovely feedback! We're delighted to hear that Maya was so helpful throughout your purchase. We’ll be sure to pass on your kind words to her!

5/5

Google

We cannot thank or recommend Spencer’s enough for their superb customer service and professionalism with our sale. From viewings through to completion they were always efficient, effective and fully communicative. They go above and beyond. After dealing with others for our own search who have been frankly appauling it makes our experience with Spencer’s outstanding. They support seller and buyer in a totally supportive manner. If you want experts who know the area and the market and are honest and transparent then use Spencer’s.

Karen · 24 September 2024

Agent replied · 24 October 2024

Thank you for your fantastic feedback! We’re pleased to hear that you had such a positive experience with our team.

5/5

Google

Id highly recommend Highcliffe Spencer’s to anyone buying or selling. We experienced an outstanding service from a fantastic team. Their professionalism, communication, and care made the whole process smooth and stress-free. Nothing was ever too much trouble. They were proactive, and always one step ahead. Thanks Grainger.

Grainger · 28 October 2025

Agent replied · 27 December 2025

Thank you for your kind review. We’re pleased the team were able to support you and make the process straightforward.

5/5

Google

Without the help from Maya our agent at Spencer’s Coastal our chain would unquestionably fallen through. Dates were agreed really early and all parties were happy, yet issues in the chain appeared late on. The solicitor could only talk to our buyer and seller so it was down To Maya to encourage and tirelessly sort out the issues at the bottom of the chain. Our thanks to Maya for going above and beyond her call of duty including making phone calls on her day off. 🙏😊

Chris · 4 August 2024

Agent replied · 24 October 2024

Thank you for your kind words! We’re thrilled to hear that Maya went above and beyond to support you during the process

5/5

Google

A big thank you to all the Highcliffe team for all your help and a massive thank you to Leanne for pulling it all together and keeping us informed all the way through this process we are very grateful would not hesitate to recommend you .

Graham · 28 September 2025

Agent replied · 27 December 2025

Thank you, we’re glad we could help and we’ll pass your thanks on to Leanne.

5/5

Google

Spencers were very helpful and communication was great with all our viewings. Isabelle was a very good agent - knowledgeable and friendly without being pushy at all. Highly recommend Spencers and in particular Isabelle.

Caroline · 27 November 2025

Agent replied · 27 December 2025

Thank you for your kind words. We’re thrilled to hear Isabelle and the team provided such helpful and friendly service throughout your viewings. Your recommendation means a lot to us.

5/5

Google

Buying a new house back in the UK would have been a lot more difficult without the incredible help from the people at Spencer’s Coastal. George in particular has been an amazing help keeping us informed as to what was happening with the solicitors and liaising between all concerned parties. He kept in regular communication and was so helpful in answering our many questions. The house buying process would have been a lot more difficult without the staff at Spencer’s Coastal and we truly appreciate their help and expertise. Thankyou!

Helene · 13 December 2025

Agent replied · 27 December 2025

Thank you for your lovely review. I’m glad George and the team were able to support you throughout the purchase and keep everything moving smoothly. We truly appreciate your feedback and wish you all the best in your new home.

5/5

Google

We had a fantastic experience with Spencer’s Estate Agents and couldn’t be more grateful for their support throughout the buying process. The communication was excellent from start to finish, we always felt informed and reassured. A special thank you to Maya, who went above and beyond to make sure everything ran smoothly. Her professionalism and friendly approach made a real difference. We would highly recommend Spencer’s to anyone looking for a reliable, supportive estate agent!

Claudia · 29 July 2025

5/5

Google

I needed some advice on my parents property but made it clear I was not yet ready to sell. I dealt with Rob, who fully understood my situation and gave open honest and heartfelt advice to my situation. When I’m ready to sell I will be back in touch with Rob. A real gentleman and great company. Thank you.

David · 4 November 2024

Agent replied · 11 November 2024

Thank you for sharing your experience! We’re pleased to hear Rob’s advice was helpful, and we look forward to assisting when the time is right.

5/5

Google

Very professional and attentive service from the moment we contacted them to the eventual completion of sale on our house. Maya was our dedicated contact and she was top rate in everything she did. Very informative and helpful with potential buyers and equally so in all her dealings with ourselves. We wouldn't hesitate to use again or recommend to others.

Graham · 17 October 2024

Agent replied · 24 October 2024

Thank you, Graham, for your kind words and for recognising Maya’s hard work, we’re delighted you had such a positive experience!

5/5

Google

What an amazing team. They couldn’t have been friendlier of more helpful. We worked with Jack - he was a superstar! He got exactly what we wanted and found our dream home!! He was amazing throughout the process and helped hold her hands! Quick to answer and gifted in all areas! Thanks Jack - we owe you!

Graeme · 24 September 2024

Agent replied · 24 October 2024

Thank you for your kind words! We’re glad Jack was able to help you find the perfect home and provide the support you needed.

5/5

Google

A huge thank you to Rob and the team in Highcliffe - they were both professional and efficient on every level throughout the process of selling our property. They found us a buyer within a week of marketing our property and then supported us throughout the process of achieving a successful completion. We would certainly have no hesitation in recommending Spencers Coastal

Roberta · 26 June 2024

Agent replied · 24 October 2024

Thank you for your kind words!

5/5

Google

Spencers have been amazing throughout our recent purchase. During our viewings, Rob and Paula were completely honest about anything we might expect in the survey so we were very happy to have no suprises there! Communication was super efficient via WhatsApp and they went out of their way to help us when a kink in the chain arose. We would definitely recommend!

L · 8 June 2024

Agent replied · 24 October 2024

Thank you for your wonderful feedback!

5/5

Google

Maya Spink was excellent helping to conclude purchase of our dream home in Highcliffe. Great communication and would use Maya every time if we could. We signed up with a number of agents in the area but Rob Batten and his Spencer’s team, including Maya, were head and shoulders above the rest!

Charles · 3 October 2024

Agent replied · 24 October 2024

Thank you for your fantastic feedback! We’re thrilled to hear that Maya and the team helped you secure your dream home in Highcliffe.

5/5

Google

Thank you so much Highcliffe for such a wonderful service! You made the whole sale process relatively stress free- so refreshing having come from another local agent. Communication was spot on and the team were always super friendly and attentive throughout. I would 100% recommend to anyone looking to buy or sell in the future. Thanks again guys! 😊

Jenni · 27 May 2024

Agent replied · 11 November 2024

Thank you for your feedback. It’s great to know that we made the sale process smooth and enjoyable for you. We appreciate your recommendation and hope to assist you again in the future.

5/5

Google

We recently sold our house and purchased a house, so it was a bit of a chain. Above all else, the communication was exemplary. We dealt with a lot of the team and everyone was friendly and knowledgeable, but a big shout out to Jack who got the respective deals over the line. Highly recommend.

Vincent · 11 August 2025

5/5

Google

Huge thanks to Rob and the team staff, they were super helpful, supportive and very knowledgeable in my purchasing, I'm very happy with their service and very lucky to have found them to walk with me through the whole process, I'd definitely recommend this agent to anyone. Thank you once again.

Cherry · 4 August 2024

Agent replied · 24 October 2024

Thank you for your wonderful feedback! We’re glad to hear that Rob and the team were helpful and supportive throughout your purchase.

5/5

Google

Buying our first home couldn't have been easier with the help of all the amazing staff at spencers. From beginning to completing everything ran smoothly. Always happy to help us with any enquiries we may of had and nothing was ever too much trouble for them. Would highly recommend the great team at spencers to help with your move.

Gina · 27 November 2025

Agent replied · 27 December 2025

Thank you for sharing your experience. We’re delighted to hear that the team made your first home purchase run so smoothly and that you felt supported every step of the way. Your recommendation means a great deal to all of us.

5/5

Google

We choose Spencers as we felt they came across very professional and they were the best people to sell our property. All the staff were very good, but must thank Maya as being outstanding went above and beyond to keep us updated a real asset to Spencers.

Gill · 22 August 2024

Agent replied · 24 October 2024

Thank you for your feedback! We're glad Maya provided you with great support

5/5

Google

A huge thank you to Paula McVie and Maya for the exceptional service I received as a purchaser of a property through Spencers. Nothing was too much trouble, we were never rushed through any of the three viewings we did .(with various family members in tow) which was a plus as we travelled from a distance to view the property. Paula's knowledge of the property was impressive and any queries I had were followed up super fast. I would most certainly recommend Spencers for their professionalism and friendly service. Thank you all!

Karen · 10 May 2024

5/5

Google

Many thanks to the guys at Spencer Coastal for their professionalism and consideration when managing the purchase of our new home in Southbourne. A very big thank you to Ian who was great from start to finish and beyond. He continually demonstrated a high level of responsibility, was always available, always responsive and always helpful. Good job!

Pete · 13 September 2023

Agent replied · 11 June 2024

Hi Mr Street, Thank you very much for your kind words! We really appreciate you trusting us with the sale of your property. Wishing you all the best and let us know if we can help in future!

5/5

Google

From viewing the property with Michael on several occasions and going through to exchange with progression manager Leanne, I have felt supported and listened to. They have enabled me to start my next chapter and I can't thank the both of them enough for going above and beyond.

Sarah · 13 December 2025

Agent replied · 27 December 2025

Thank you for your kind review. I’m pleased to hear Michael and Leanne were able to support you throughout the process. Wishing you all the very best in your new chapter.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Spencers Coastal's Google reviews

Questions about Spencers Coastal Christchurch

How many reviews does Spencers Coastal Christchurch have?

Spencers Coastal's Christchurch office has 75 reviews across two platforms: 74 on Google, 1 on Trustpilot (across the whole business).

What is Spencers Coastal Christchurch's rating?

Spencers Coastal Christchurch is rated 4.9 out of 5 across all 75 reviews, and 4.9 out of 5 on Google from 74 reviews.

Where is Spencers Coastal's Christchurch office?

Spencers Coastal Christchurch, 368-370 Lymington Road, Highcliffe, Christchurch, BH23 5EZ.

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