Trusted Agent profile · Christchurch

Palmer Snell Christchurch reviews

4.8

★★★★★ Excellent

151 reviews across 1 platform

1 Fountain Way, Christchurch, BH23 1QN

Palmer Snell's office in Christchurch, at 1 Fountain Way, is rated 4.8 out of 5 across 151 reviews on 1 platform, including 151 Google reviews rated 4.8.

Google logo

4.8 / 5

151

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Christchurch office, from every platform, shown as written. First names only.

5/5

Google

Very satisfied with service provided. Very fast and reliable!!

Dee · 26 March 2024

Agent replied · 8 June 2023

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Proactive, kind, dynamic and exceedingly helpful staff. They did everything they could to get my purchase over the line, which they did, in a matter of weeks. Well done and thank you. Cannot recommend highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Suzie · 10 January 2021

Agent replied · 8 June 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.

5/5

Google

Smooth process, went really well

Eddie · 26 March 2024

Agent replied · 8 June 2023

Many thanks Eddie for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

James and Jack in the Lettings team were great!! Very helpful and were always there if I had any questions as this is the first time i have done anything in the lettings industry! would recommend

Stacey · 8 June 2020

Agent replied · 8 June 2023

Really lovely to read another 5* review for the Palmer Snell branch. Thank you so much for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.

5/5

Google

My dealings with PalmerSnell, both as guarantor for my friend and in previous enquiries, have been excellent. Responses have been timeous and precise. PalmerSnell has adopted electronic forms and communications without fuss and effectively.PositiveResponsiveness, Professionalism

Tony · 27 August 2020

Agent replied · 8 June 2023

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

5/5

Google

Really helpful in enabling us to buy our first home, very hardworking and great with communication

Kieran · 26 March 2023

Agent replied · 8 June 2023

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

A massive thanks to branch manager Sarah Oliver, with her fantastic advice I was able to secure my property purchase, you are a credit to your industry, thank you very much.

Alan · 8 June 2020

Agent replied · 8 June 2023

Wonderful to read Alan that you had a fantastic experience with our local Palmer Snell team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.

5/5

Google

Superb, friendly service from both Yvonne and Kayleigh during my experience with Palmer Snell , frequent contact throughout! Thanks and look forward to moving next week!

Philip · 8 June 2021

Agent replied · 8 June 2023

Many thanks for the wonderful 5* review! Many thanks, Lucy, Customer Relations.

5/5

Google

Very professional ,kayleigh is amazing .Very helpful,nothing is a problem always ready to help and advise .would recommend highly .

Corinne · 26 March 2022

Agent replied · 8 June 2023

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Very helpful, professional and responsive estate agents, Yvonne and Kayleigh helped us throughout renting our first home and made it stress free. Highly recommend

Jordan · 8 June 2021

Agent replied · 8 June 2023

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic experience working with Andy Hill. Great communication throughout

Thomas · 26 March 2023

Agent replied · 8 June 2023

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

From the outset, the service we received was really great; Chris listened to our requirements and helped us get to know the area. Friendly, efficient and very knowledgeable. Highly recommend.

Lisa · 9 June 2018

Agent replied · 8 June 2023

Hi Lisa, fantastic to read that the service you received from our dedicated Palmer Snell team in Christchurch was great and that Chris listened to your requirements and was friendly, efficient and very knowledgeable. Thank you for the 5* rating and the recommendation. Best wishes, Emma.

5/5

Google

Professional & very friendly service from Yvonne & Kayleigh. Thanks for making everything so simplePositiveResponsiveness, Quality, Professionalism

Sarah · 27 August 2021

Agent replied · 8 June 2023

Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations

5/5

Google

The staff are very friendly, helpful and knowledgeable. Making the experience an easy one.PositiveResponsiveness, Professionalism

John · 27 August 2021

Agent replied · 8 June 2023

Thank you for your 5* review!

5/5

Google

Excellent friendly service and really helpful would definitely recommend

Amanda · 26 March 2022

Agent replied · 8 June 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

They have been very helpful in our search.PositiveResponsiveness, Professionalism

Nico · 27 August 2021

Agent replied · 8 June 2023

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Very quick and efficient with communications

Rikki · 8 June 2021

Agent replied · 8 June 2023

Thank you for your 5* review!

5/5

Google

Rating only, no written review.

Victoria · 17 September 2025

Agent replied · 15 January 2026

Thanks Victoria for your 5* review. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Rating only, no written review.

Tony · 26 March 2024

Agent replied · 27 November 2023

Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Relations.

4/5

Google

Rating only, no written review.

Donna · 26 March 2023

Agent replied · 8 June 2023

Thank you for leaving us a review. Best wishes, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Beverley · 26 March 2022

Agent replied · 8 June 2023

Hi Beverley, we’ve checked our records and unfortunately we have no record of who you are. We really take pride in our service and this is represented in the vast majority of our reviews. We also value your feedback and are naturally concerned to receive such a negative rating, so if you need any help please email us at review@countrywide.co.uk and we will happily help.

5/5

Google

Rating only, no written review.

Russ · 26 March 2022

Agent replied · 8 June 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

J · 26 March 2022

Agent replied · 8 June 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Mark · 26 March 2022

Agent replied · 8 June 2023

Thank you Mark for the 5* review :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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