Trusted Agent profile · Christchurch
★★★★★
242 reviews across 2 platforms
1 The Saxon Centre, Fountain Way, Christchurch, BH23 1QN
Palmer Snell's office in Christchurch, at 1 The Saxon Centre, is rated 4.1 out of 5 across 242 reviews on two platforms, including 144 Google reviews rated 4.8.
Every review we hold for the Christchurch office, from every platform, shown as written. First names only.
1/5
TrustpilotAll estate agents have a special place…
All estate agents have a special place in hell, but Palmer Snell take the biscuit. They are disorganised, rude, and dishonest. Terrible communication if any, and a bad attitude from all staff. Avoid at all costs.
5/5
GoogleThey have been very helpful in our search.PositiveResponsiveness, Professionalism
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotAvoid at all costs
Avoid at all costs They don’t care about their clients it’s all about the money Having dealt with both rental & sales team at the wells branch And they blatantly lie
1/5
Trustpilot1 star is too high for this branch
1 star is too high for this branch!
5/5
GoogleVery quick and efficient with communications
Thank you for your 5* review!
5/5
TrustpilotPalmer snell are just brilliant in…
Palmer snell are just brilliant in Well, they deserve 6cstars ******Somerset. Nothing is too much trouble at all. They listen, that's important, very very good.
2/5
TrustpilotTried selling our home through the…
Tried selling our home through the Christchurch branch, in our opinion they are hopeless. Poor communication, lack of feedback, when showing people around they kept forgetting important points, and the even left the house unlocked on one viewing. In my opinion don't bother.
1/5
TrustpilotWorse estate agents with a terrible…
Worse estate agents with a terrible landlord which they let get away with exploiting tenants. Go with someone else for your sake and money.
1/5
TrustpilotVery bad experience with these people
Very bad experience with these people. The staff give you poor information and advice, do not pass messages on and lose information. They make it very difficult to get your deposit back... I have opened a dispute with the deposit people....
1/5
TrustpilotAvoid at all costs,especially the…
Avoid at all costs,especially the weston super mare branch. Cowboys just out to make as much as they can & to hell with doing things by the book!
5/5
TrustpilotProfessional asset
Excellent customer facing skills received from Oliver Fiest lettings negotiator and a very knowlegable understanding of the business .
1/5
TrustpilotTerrible communication
Terrible communication. Never answer phones when you call the office and when you do, never get a call back.
5/5
GoogleRating only, no written review.
Thanks Victoria for your 5* review. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Relations.
4/5
GoogleRating only, no written review.
Thank you for leaving us a review. Best wishes, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Hi Beverley, we’ve checked our records and unfortunately we have no record of who you are. We really take pride in our service and this is represented in the vast majority of our reviews. We also value your feedback and are naturally concerned to receive such a negative rating, so if you need any help please email us at review@countrywide.co.uk and we will happily help.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you Mark for the 5* review :)
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thanks for the great rating. Kind regards, Donna.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
