Trusted Agent profile · Chorley · Preston

Keenans Estate Agents Chorley reviews

4.3

★★★★★ Great

620 reviews across 2 platforms

1 Fazakerley Street, Chorley, Preston, PR7 1BG

Keenans Estate Agents's office in Chorley, Preston, at 1 Fazakerley Street, is rated 4.3 out of 5 across 620 reviews on two platforms, including 101 Google reviews rated 4.5.

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4.5 / 5

101

Reviews on Google

This office

Trustpilot logo

519

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chorley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Chloe is very professional in her…

Chloe is very professional in her active role , she knows her stuff and she goes above and beyond to help myself , I feel very safe and very happy to deal with such a professional young lady , thank you Chloe for everything T cooper

Opulence · 12 November 2021

5/5

Trustpilot

Excellent

Excellent. Professional and very efficient. The process from viewing a house, making an offer and having the offer accepted was painless, and it completed within 24 hours.We are looking forward to working with Laurence and the team as we look to complete buying the house.

Mark · 4 January 2022

5/5

Trustpilot

House Sale

We used the Keenans branch in Accrington for the sale of our property. The service we received from start to finish was excellent. They kept us informed and guided us through every stage of the process. A special thanks to Robert and Liam.

J · 12 April 2022

4/5

Trustpilot

The agents at Keenan’s kept me updated…

The agents at Keenan’s kept me updated from instruction to finding a suitable tenant. I wouldn’t hesitate to recommend Keenan’s going forward. Sean

Sean · 10 January 2024

5/5

Trustpilot

Thanks Terri!

Just had our offer accepted on a house & Terri at the Pendle Branch has been an absolute pleasure to deal with. Terri is very friendly, informative and helpful and we know that we are in good hands whilst our house buy goes through.Thanks Terri!

Lesley-Anne · 1 December 2021

1/5

Trustpilot

Not responding to enquiry’s

I’ve enquired on a few properties for sale as I have just got my mortgage certificate and looking to purchase my first house I was recommended to use Keenan’s however after phoning and leaving a voicemail, messaging on whattsapp and leaving an enquiry on right move no one’s got in touch with me at all.

Joe · 20 October 2024

5/5

Trustpilot

Thank you James

Thank you James. For your support and assistance when selling my mums house. It was a sad time and you provided me with the information that I needed and happily showed the house without my being present. You have kept me well informed and updated.

Linda · 11 November 2021

5/5

Trustpilot

Swinton

Sold our house with Keenans really helpful in keeping us up to date and getting the sort of buyers we were looking for. Kayleigh from the Swinton branch has been fantastic! She is really trying to find us a new property and checking on our progress and keeping our buyer up to date. She really is a credit to the team!

Claudia · 9 November 2021

Agent replied · 20 January 2024

Thank you for your kind words Claudia - much appreciated

5/5

Google

Great team at keenans chorley, from valuation, superb photos and negotiation to sale. A special mention to Kieran who went above and beyond to finalise everything.

Tracy · 11 October 2023

5/5

Trustpilot

Extremely Proactive and Great Service

We’ve bought several houses with Keenan’s and the service has been great. All of the staff especially Jack Truelove are extremely proactive in trying to find us our next investment property and they are extremely helpful during the conveyancing period also. Would highly recommend!

Adam · 22 December 2021

5/5

Trustpilot

Completed on a new BTL in Burnley this…

Completed on a new BTL in Burnley this week and all went pretty smoothly. When we had questions or needed things pushing along, Emily was diligent and helpful and importantly to us, communicated quickly and effectively. Excellent all around. Thank you! James & Katy

James · 22 December 2021

5/5

Trustpilot

James

James has been excellent. He’s kept my Mum and myself informed of new viewings and anything else regarding my Mum’s property. It has put my mind at rest to know my 86 year old Mum has been well looked after throughout this stressful process.

Deborah · 15 December 2021

5/5

Google

The photographs ,we're perfect each one showed the property off as it is. I could not have asked for better service from the staff they certainly went that extra mile for me. Nothing was too much trouble. They treated me as a friend. A pleasure to deal with them all especially Sam.

LYNDA · 21 January 2020

5/5

Google

Really satisfied with the service provided by Keenans, especially Kieran and Ella who handled our purchase. It was a difficult chain but they professional, curtious and timely throughout. Couldn't ask for more.

Nick · 13 April 2023

5/5

Trustpilot

From start to finish the process was…

From start to finish the process was excellent, special mention to Alicja and Caitlin at the Accrington branch who were a great help and supportive throughout!I would definitely recommend to anyone in the property market to contact Keenan's. A brilliant and fantastic customer service.

Ethan · 10 November 2021

5/5

Trustpilot

Excellent service really helpful thank…

Excellent service really helpful thank you to Simon Chloe Kayleigh and Faye

Mr · 9 November 2021

Agent replied · 20 January 2024

Thank you for your kind words Mr Green - much appreciated

5/5

Google

Excellent service very caring and professional kept us in the loop for any properties coming in However we did actually find a property but not with yourselves.i would have no hesitation at recommending Keenans in future Many thanks especially to Kirsty

Linda · 13 April 2025

5/5

Trustpilot

Great customer service

Aaron has been super efficient throughout our property search process. Great communication, we always felt like we were fully kept in the loop and any questions we had were answered very quickly. Couldn’t recommend them enough so far they have been brilliant.

Xanthe · 17 February 2022

5/5

Trustpilot

Happy customer

Thankyou all at Keenans for an excellent service.Thanks to Chloe and Gemma for your informative corrisponence during the viewings etc. Also to Loui, Jack and Caitlin for your excellent knowledge of the property market .we would certainly recommend Keenans to anyone .

Jeanne · 27 January 2022

1/5

Trustpilot

If your registered disabled DON NOT GO…

If your registered disabled DO NOT GO TO VIEW. They look you up and down, they judge you, and say they will send a email to apply. But the email never comes they are very stuck up and think there above the rest. I will never deal with these again.

Donna · 2 December 2024

5/5

Trustpilot

Nikki was brilliant!!!

Keenan's dealt with the sale of my property professionally and efficiently. Nikki in particular was absolutely amazing. I will definitely be using Keenan's again!!! Thankyou to all at Keenan's, especially Nikki!!!!

Dean · 21 March 2023

5/5

Trustpilot

The Rochdale branch where great

The Rochdale branch where great. The house sold in a matter of days and they kept us up to date with every step of the process. Everybody was helpful and supportive.

Sheena · 22 February 2023

5/5

Google

Really supportive in the securing of a new property - Katie and Megan especially who always came back to us with information and didn’t mind the constant emails and phone calls . I would recommend as it is so stressful buying a new property even more so when there are numerous interested parties and they were just brilliant

Mrs · 3 July 2024

5/5

Trustpilot

Not just Good but Outstanding.

From the outset the process of selling my late daughters house was handled to perfection by this most professional company. With the team from Keenans which included James, Aaron, and Nicole who were involved with us from the outset we never at any point doubted that we had made the right choice in picking this company to handle and coordinate the sale. Informed, thorough, enthusiastic, and caring sums up our overall experience in dealing with each of them along the way. Obviously they are all up there with the best and we are more than happy to provide our feedback for others to read. Margaret & Michael Blackhurst.JP

Michael · 13 January 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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