Every review we hold for the Chorley office, from every platform, shown as written. First names only.
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5/5
GoogleWhat an absolute gem Laura Gill is! Fantastic service from start to finish. Highly recommend Farrell Heyworths lettings services.
Lisa Β· 29 July 2019
Agent replied
Dear Ms Jones,
Thank you for taking the time to leave feedback. It's great to hear how Laura has gone out of her way to make the lettings process as easy and successful as possible for you. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Chris Heyworth, Director
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5/5
GoogleFantastic Service from Start to finish. Amy was brilliant would highly recommend
Jason Β· 20 July 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased to hear that youβve received such great service from Amy and the Chorley team.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
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5/5
GoogleFarrell Heyworth have helped me vastly with the rental and sale of my property over the last few years they go above and beyond to help. Will definitely use them again should i buy or rent out another property.
George Β· 15 April 2025
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5/5
GoogleSwitching to FH from another estate agent due to previous agents lack of interaction.
Our initial dealing with FH has been an eye opener. Very proactive, friendly, helpful and always quick to reply to any questions.
Matthew Β· 22 December 2023
Agent replied Β· 21 March 2024
Thank you for sharing your experience with Farrell Heyworth! We're delighted to hear that our team has been proactive, friendly, and helpful. If you have any further feedback or if there's anything specific you'd like to share, please feel free to let us know.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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1/5
GoogleThe worst estate agents I have ever come across in my life never help to sort problems within.the house they have and ne er answer the phone even put the phone down on you aswell rude very disappointed with the service and the company please if u can aviod
Robert Β· 14 December 2022
Agent replied
Thank you for taking the time to leave a review. I'm sorry to hear you haven't received the communication you would expect from us. The wellbeing of tenants in our managed properties is extremely important to us.
Our maintenance team are currently trying to get in touch so that we can resolve the issue with your property in conjunction with yourself and your landlord.
Kind regards,
Jeremy Collins, Director
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5/5
GoogleI have recently put my house of the market with Farrellβs Chorley branch, and been very impressed with the professionalism and proactive way they have dealt with me. In a situation which can often be stressful, they have made me feel so comfortable and confident that they have my best interests at heart. Well done to all the wonderful team, Amy, Paula, Cora and Jackie.
Alan Β· 2 September 2019
Agent replied
Thank you for taking the time to leave feedback. Weβre delighted we were able to provide you with a great service when selling your property. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
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5/5
GoogleVery professional and very helpful made this journey easier than I expected would definitely recommend
Lisa Β· 4 December 2024
Agent replied Β· 11 December 2024
Thank you for the glowing review! We are thrilled to hear that we made your experience easier than expected. We appreciate your recommendation and look forward to serving you again in the future.
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5/5
GoogleYes, happy to share our experience with Debbie who has been very helpful in our ongoing purchase of 8, Flag Lane, Heath Charnock.
Having just lost out on another property Debbie has made every effort with solicitors and her client to speed the process, which we hope will lead to an early completion,
Mike & Sheila Grimes
Sheila Β· 29 July 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Debbie and our Chorley team were able to help you find your new home in difficult circumstances.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
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5/5
GoogleBeing so difficult looking for a rental property recently, thank you so much for your help Jasmine. I couldnβt have done it without you!
James Β· 27 June 2024
Agent replied Β· 26 August 2024
Thank you for sharing your experience. We're delighted to hear that Jasmine was able to assist you during your rental property search. Finding the right place can be challenging, and we're glad Jasmine could make the process easier for you.
If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleExcellent estate agents. Provide very prompt responses. Was able to view property at very short notice. Reiss did an excellent job communicating with all parties involved to get offer accepted.
Alexander Β· 20 February 2024
Agent replied Β· 21 March 2024
Thank you for your positive review! We're pleased to hear that you found our estate agents excellent, providing prompt responses and accommodating your viewing request at short notice. It's great to know that Reiss did an excellent job in facilitating communication and getting your offer accepted. If you have any additional feedback or if there's anything more you'd like to share, please feel free to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleGreat staff, Great service I would recommend them to all my friends and family to use their service.
Nabeel Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you for your fantastic feedback! Weβre thrilled to hear that you had a positive experience with our team and service. Your recommendation means a lot to us, and weβre grateful for your support. We look forward to assisting you, your friends, and family in the future.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleBrill, no problems, everything run smoothly, Chorley staff all v goodππ β¦
Michael Β· 21 December 2024
Agent replied Β· 28 December 2024
Thank you for your kind words! Weβre pleased to hear everything went smoothly for you. The team at Chorley truly appreciates your feedback. If you need any assistance in the future, donβt hesitate to get in touch.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleWe were already using Farrell Hayworth (FH) for letting our properties but when we decied to sell one of them they promptly stepped in with what turned out to be very good advice.
We sold our property in less than a week of being on the market with the help of the sellers additional pack. Everything has gone smoothly and we've now completed.
High recommendation
Helen Β· 15 March 2018
Agent replied
Hi Helen, We're delighted to hear that you had such a great experience from our Bolton branch both when letting your properties and then during the subsequent sale. Our branch team work really hard to provide the very best advice to our customers. We're also really pleased to hear that our new Homebooster product was so successful for you, driving up enquiries about your property and helping us to find the right buyer in such a short space of time! If we can be of any further assistance please don't hesitate to get in touch. Kind regards, Laura@FarrellHeyworth
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5/5
GoogleExcellent service. Debbie is a great helpPositiveProfessionalism
Ikram Β· 27 August 2021
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that our Chorley Team were able to provide helpful advice and support. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Chris Heyworth, Director
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5/5
GoogleGreat service, helped fix a lot of issues and made things go as smoothly as possible
Dominic Β· 3 October 2024
Agent replied Β· 24 October 2024
Thank you for your kind words! Weβre pleased to hear that you had a positive experience with our team and that we were able to help resolve any issues to ensure a smooth process. If you ever need further assistance, please donβt hesitate to reach out, weβre always here to help!
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleDebbie was really helpful and informative!PositiveProfessionalism
Rachel Β· 27 August 2021
Agent replied
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
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5/5
GoogleLettings...Lettings....Lettings...seems to be a dreaded word at the moment but not at Farrell Heyworth! Laura has helped me with my 2 rental properties in Chorley and itβs been an absolute breeze! From day 1 Laura explained everything that I needed to know and more! Anyone needing help or advice with their rental properties I would highly recommend speaking to Laura Gill.
Simon Β· 29 July 2019
Agent replied
Dear Mr Longworth,
Thank you for taking the time to leave feedback. I am delighted that Laura in our Chorley lettings team was able to provide you with a great service when letting your property. I have passed on your kind words. Our lettings team know that it is a time of uncertainty for landlords and they aim to provide the clarity and certainty we know is essential for property investors. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Chris Heyworth - Director
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5/5
GoogleFantastic service from initial viewing to moving in. I needed to be in a property quickly after being let down by a previous agent. I viewed the property then stevie and the team in westhoughton worked small miracles to get me in within 3 days, cannot thank them all so much for their help. Highly recommend in the future
John Β· 14 March 2020
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our Westhoughton team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering.
If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
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5/5
GoogleDue to covid I had not had any propective buyers but I am very grateful to Dean who was extremely helpful and supportive and his advice resulted
in a sale. He kept me fully informed at all times ensuring the procedure
went smoothly. I would like to thank him and his team for all their efforts.
Barbara Β· 9 January 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Dean and our Chorley team were able to help you find the right buyer for your home in difficult circumstances.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
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5/5
GoogleThe staff have been absolutely wonderful so helpful and friendly . I had no idea what I was doing and they talked me through everything helped with online things as well .
Shirley Β· 23 October 2023
Agent replied Β· 21 March 2024
Thank you for your kind words! We're delighted to hear that our staff has been absolutely wonderful, helpful, and friendly throughout your experience with us. It's our goal to provide excellent customer service and support, especially during what can often be a complex process.
We understand that navigating your property journey can be overwhelming, and we're glad that our team was able to assist you every step of the way. Whether it was explaining unfamiliar concepts or helping with online tasks, we're here to make the process as smooth as possible for our customers.
If there's anything else you need assistance with or any further questions you have, please don't hesitate to reach out. We're always here to help. Thank you once again for your kind feedback, and we wish you all the best with your future endeavors.
Kind regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleFantastic group very confident in what they have to offer and understanding of your personal thoughts and feelings when going about the process of selling your home .
Regards stevi B .
Steve Β· 23 October 2023
Agent replied Β· 21 March 2024
Thank you for your kind words and for sharing your fantastic experience with us. We're thrilled to hear that you found our team confident, understanding, and supportive throughout the process of selling your home. Your satisfaction is our top priority.
Should you ever require any further assistance, please do not hesitate to get in touch. We're here to help.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleAmy pass has been nothing but incredible through out the sale process.
They say selling your house is one of the most stressful life event, but not with Farrell Heyworth.
Thank you
Becky Β· 23 October 2023
Agent replied Β· 21 March 2024
Thank you for sharing your positive experience with us. We're delighted to hear that Amy Pass made your sale process as smooth as possible. At Farrell Heyworth, we aim to alleviate the stress often associated with selling a house and provide excellent service.
Your kind words are greatly appreciated, and we're here to assist you further should you need any more help. Thank you for choosing us.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleWe have recently sold our house with Farrell Heyworth and from start to finish all staff have been polite, professional and proactive!
A special thanks goes to Debbie Rydeard.
Nothing was too much trouble for Debbie especially when the buyers were being awkward.
Thanks to all at Farrell Heyworth!!
Matt Β· 14 March 2022
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your sale by Debbie and our Westhoughton team.
It sounds like the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you.
If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
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5/5
GoogleFarrell Heyworth have recently agreed a sale on our property, they have been very helpful and gone above and beyond for us. They agreed a sale for us within a few days of marketing. Paula, Amy and Cora have been Amazing and I would recommend them to everyone. Five star service * Nothing is too much trouble for them.
Bernard Β· 2 September 2019
Agent replied
I am delighted to hear youβve received such fantastic service from our Chorley team and in particular, Paula, Amy and Cora. We much appreciate you taking the time to leave us a review as we like to recognise the achievements of our staff.
I know that the team will be particularly pleased to hear of your kind recommendation.
if we can be of any further assistance please don't hesitate to contact us.
All the best,
Chris Heyworth - Director
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