Every review we hold for the Chorley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEasy Home and Let's & Sales managed our rental for a couple of years with no problems at all. Communication was great and provided efficient service. They have a great list of trades people that can help should you have any repairs needed for the property and these are people I now use for my property and have recommended to friends. Easy Lets have also handled the sale of the property and again very happy with everything they have done. Will use them again when we are ready to downsize. Special thanks to Beth and Vic x
Debbie · 25 December 2025
★★★★★ 5/5
GoogleMy husband and I are joint landlords with Easy Home Let's and Sales and I can honestly say that they have been excellent and very professional when managing our two bedroomed terrace. All of our tenants have been happy with the property and the company except our most recent tenant who has caused so much damage to the house that she has been evicted by the court. If anyone reads her disgraceful review, which is all lies, please believe that none of it is true. Easy Home Let's have followed all of the rules and Mrs Elegant is not happy that the bond has not been returned. This is due to the required cost of putting the house back into a habitable condition....Just as it was when she began her tenancy.
Angela · 15 July 2025
★★★★★ 5/5
GoogleBy far the best estate agent I have ever used! The staff are super friendly, efficient and fantastic communication. This is the first property that I’ve bought that was without issues, down to the superiority of the staff.
I also received a lovely welcome pack with useful products and discounts for products related with moving home.
Thank you Victoria, you were super helpful.
Regards Jacqueline from coppul
P · 8 November 2025
★★★★★ 1/5
GoogleAbsolutely dishonest agency, avoid at all costs.
I do not recommend using this agency. At the end of my tenancy, they made me clean the entire property and even paint it. I did everything they asked, and still, they kept my entire deposit. Not a single penny was returned.
This is nothing but cheating. They take advantage of tenants, especially at the end of the tenancy when you’re most vulnerable.
Please be warned: do not trust this agency. They are unprofessional and unfair, and I will never forgive how I was treated.
Mrs · 11 July 2025
Agent replied · 22 October 2025
You didn't get your bond back due to the poor condition you thought it was acceptable to leave the landlords property in and as explained to you the bond won't cover all the damages/cleaning needed. Landlords can't obtain the tenants bond without either the tenant agreeing to this or the DPS 'dispute resolution' siding against the tenant and awarding the bond to the Landlord. We are sorry you are upset with the outcome, but we have done everything correctly and even refunded you the last months rent that you overpaid.
We wish to remain professional so we wish you all the best for the future.
★★★★★ 5/5
YellGreat Professional Team of Ladies.
This has been my first time I have utilized the services of Easy Home Sales & Lets of Coppull, Chorley.All the staff, especially Bethanny, have been excellant, they dealt with any query, almost immediately and responded to phone calls and emails with alacrity. I have never dealt with such a pleasant group of ladies, who are a credit to the company they work for. I highly recommend anyone looking to buy or rent a property in the Chorley and surrounding areas to not hesitate and make contact with this highly professional estate agency.
Mykiel111 · 26 October 2024
★★★★★ 5/5
GoogleI had a wonderful experience to sell my house with Easy Home Lets & Sales from start to finish. The whole team was helpful. In particular Vic was great from the first appointment until the sale was completed. She provided regular and timely updates throughout the process. The sale itself was extremely quick. In all, a great experience and highly recommended!
Mohsin · 9 April 2025
★★★★★ 5/5
GoogleWe 1st started renting with easy home let's 10 years ago the service this company provides is second to none. Approachable, professional and friendly.
No matter the issue it is resolved quickly and to a high standard.
Our family has grown over the years and each time the team has supported us in finding the perfect home for our needs. And now they have helped us finding our very own home, knowing our wants and needs they were able to find everything we was looking for. They even supported in chasing solicitors always going above and beyond
Thank you to everyone in the team
Lynden and Marie
Lynden · 9 December 2025
★★★★★ 5/5
GoogleExcellent service!! I’ve used some of the other estate agents in Chorley and to be honest I’d become very cynical about the need for them, but Easy Lets and Sales really did a good job. They kept very good contact with me and the vendor, got involved in checking things with the solicitors, and were overall a really excellent middle (wo)man! They were also really personable, responsive, and reliable :) Will definitely use them again in future
E · 9 December 2025
★★★★★ 5/5
GoogleI have rented a property through Easy Home Lets for the past 3 years, right from the start they have been absolutely fantastic, I would like to make a special mention for Beth in particular. She showed me my first viewing ( which was too big) , but had the perfect one to suit me. I’ve had a couple of faults occur over the years and these have always been dealt with promptly. I wish all the team all the best for the future.
Glenn · 22 September 2025
★★★★★ 1/5
GoogleWorst 3 years of mine and my families life. Staff are so far up there glutes. Always blame tenants for mould or condensation even pest (ants) also after been told the previous tenant hadnt even opened a single window. Our move in date the windows were solid shut. Wonder what sort of cleaning EHL did hmm as they mention its not the landlords fault but EHL would blame landlord for hiring the cleaners typical ey.
3 years we only complained of 3 things mold on bath seals (possible leak) pest control (ants) and condensation all 3 times we was blamed and told to open windows, sweep garden(winter). Treating us like we have no clue how to live. One staff member mentions few kitchen cupboard was scuffed oh sorry metal pots and pans go in them, sorry i have a 1 year old and 3 year old kid ey. Dont get me started on the garden... DEPOSIT gone becaue the grass was ankle height all because i cut the grass 2 week prior leaving (utilities transfer & time to move stuff with 2 kids) this is after giving us THREE months notice to leave NO sorry TWO but the LANDLORD felt sorry for US and gave THREE as EHL says, worst was they always running away when posting the notice twice actaully not even knock to explain what to do in such a situation. i wont forget we moved in the trees & grass were over grown, moss on front back patio slabs, Before i left i had trimed all trees and bushes and weed etc, which was 3 days i could of charged EHL £250 per day + after robbing £695 for ankle long grass. If your young and its your first let? STAY AWAY. If you reply .. i dont care and we are glad we are no longer under your horrible service. THe neighbouring homes were right, its always best to go direct to landlord than EHL .
Mehtaab · 15 May 2024
Agent replied · 11 November 2024
It always surprises us how a small minority of tenants behave once they are leaving a property and think the procedure for giving notice doesn't apply to them and think it is acceptable to leave houses and gardens unkept and expect the Landlords to tidy and clean up after them. I think that tenants forget we are the landlords agent and act on their behalf and follow/carry out their instructions.
As we have already explained to you several times on the phone, we are not making a claim against your bond for grass cutting! The landlord has made a claim for the bond of £685 in lieu of notice as you packed up and left the house without serving any notice. The remaining £15 bond has been put towards the landlords costs in paying for a gardener and cleaner to put the house and garden in the condition that is should have been left in.
However we wish to remain professional so we hope you will both be happy in your new home and we wish you both the best for the future.
★★★★★ 5/5
GoogleThanks to Vic and all the staff for helping us "finally" get our forever home, we highly recommend Easy Home Lets & Sales.
Bryan · 1 November 2025
★★★★★ 5/5
GoogleWe have used Easy Home Lets and Sales for a good number of years to find tenants and manage property on our behalf. Sue, Charlotte and the team have consistently provided an excellent and friendly service over that period of time. Always very approachable and helpful with a knowledge and experience second to none which instils confidence.
Recently we decided to sell one of our properties and Easy Home Lets and Sales was the obvious choice and what a great choice it was.
The marketing of our property was dealt with extremely professionally and efficiently from the first contact to the completion of the sale. The photographs and description of the property were excellent and Easy Home Lets and Sales found us a buyer within days.
The team were always on hand to answer any questions we had leading up to the completion and couldn't have been more helpful. On that point I must mention Chris who mainly looked after our sale once the property had gone to market. Chris kept us informed at every twist and turn and was excellent in her communication with us answering any queries we had along the way in a friendly and timely manner.
So it's a great big thank you to all the team at Easy Home Lets and Sales for all your hard work.
We have no hesitation in recommending Easy Home Lets and Sales and will definitely use them again when the next occasion arises.
Many thanks
K and J
Ken · 12 November 2022
★★★★★ 5/5
GoogleI am writing to express my gratitude for the past 3 years of renting from you. It has been a pleasure being your tenant, and I’ve truly enjoyed my stay. Whenever I needed assistance or support, you were always there to help, thank you for being such a wonderful landlord.
I appreciate the support throughout my time here.
Chandima · 25 December 2025
★★★★★ 1/5
GoogleWorst estate agents ever!! Rude as hell staff, never take responsibility always down to the tenant. Best thing i ever did getting away from them. I left the house a mess in the end as they were doing everything to take my deposit off me so i made it harder for them! They claim to have good reviews off people but last time i left 1 star they told me to take it down so this is why! Even the replies to reviews are rude so you can tell what kind of people they are. I will always try to change anyones mind who tries to go with these !
Jenna · 23 December 2023
Agent replied · 22 December 2024
I'm sorry you feel that way Jenna but I can assure you we were not rude with you. We were firm but fair with you given the circumstances, as your landlord felt very let down and quite upset with the condition you felt it acceptable to leave the property in when you moved out.
All photo's were take on your move out day for evidence of how you left the house and it was your choice to leave the house in the state you did. We are a professional company with many happy clients as you can see from all our feedback. As you moved out almost 12 months months ago I'm unsure why you feel the need to leave feedback now, however we hope you are happy and settled in your new house.
★★★★★ 1/5
GoogleWorst estate agents ever!! Rude as hell staff, never take responsibility always down to the tenant. Best thing i ever did getting away from them. I left the house a mess in the end as they were doing everything to take my deposit off me so i made it harder for them! They claim to have good reviews off people but last time i left 1 star they told me to take it down so this is why! Even the replies to reviews are rude so you can tell what kind of people they are. I will always try to change anyones mind who tries to go with these !
Jenna · 12 November 2023
Agent replied · 11 November 2024
I'm sorry you feel that way Jenna but I can assure you we were not rude with you. We were firm but fair with you given the circumstances, as your landlord felt very let down and quite upset with the condition you felt it acceptable to leave the property in when you moved out.
All photo's were take on your move out day for evidence of how you left the house and it was your choice to leave the house in the state you did. We are a professional company with many happy clients as you can see from all our feedback. As you moved out almost 12 months months ago I'm unsure why you feel the need to leave feedback now, however we hope you are happy and settled in your new house.
★★★★★ 5/5
GoogleEasy home and lets provided an exceptional service from start to finish. Always accommodating and nothing too much trouble during my time buying a property through them. Big huge thanks to Jane especially who really went above and beyond.
Ange · 9 January 2025
★★★★★ 5/5
GoogleI rented a property with this agency for a year and had the BEST service. I have heard bad things about renting but can honestly say the staff here were amazing - friendly, helpful and understanding (when the heating and electricity went off and I went into panic mode :) ). Everyone I dealt with was so accommodating and I thoroughly recommend them! Thank you everyone at Easy Home Lets for making my experience such a positive one.
Wendy · 9 April 2025
★★★★★ 5/5
GoogleThank you so much to Sue and all her team at Easy Home lets and sales. I recently sold my house and nothing was too much trouble. From the valuation to photos to then being live on rightmove and other websites this was done time efficiently. They also use social media to help advertise. I had lots of interest and viewers booked in within 2 weeks of being on the market. All the team where very friendly and helpful they kept me up to date with any changes and booked viewers in within the same week, no 2 week waiting to view a house!! Thank you to you all, your a fabulous team and would 100% recommend to anyone who is thinking of buying or selling!
Helena · 12 November 2021
★★★★★ 5/5
GoogleChris and her team were very helpful when we bought a property in Leyland that was being marketed by Easy Home Lets and Sales. They kept in regular contact throughout the process, offered helpful advice in relation to the survey and trades and were very efficient in ensuring contact between ourselves and the vendors was expedited and all issues resolved. Excellent all round service which we would have no hesitation in recommending.
Noel · 12 November 2022
★★★★★ 5/5
GoogleI'd like to thank the whole team at easy home lets & Sales!
They were amazing throughout the entire process of selling my home, everything went so smoothly and they communicated everything perfectly.
They were super helpful and they have a massive amount of local knowledge and experience.
They were honest about my homes value and told me everything i needed to do to improve the value.
I'd happily use their services again when buying or selling my next home!
George · 9 January 2025
★★★★★ 5/5
GoogleBrilliant service from the team at Easy Home Lets and Sales. Always quick to pick up the phone and answer any questions and queries we had when buying our first home. Couldn’t recommend them more.
We needed to view the house quite a few times and there were never any complaints - they were very happy to meet us in the property and let us do what we needed to do.
Couldn’t ask for better estate agents from a buyers perspective.
Ben · 9 January 2025
★★★★★ 5/5
GoogleWe have recently completed our house sale with Sue and the team at Easy Home Lets and Sales. After being on the market with a different estate agents for 6 Months we made the decision to sell our property with Easy Home Lets and Sales. We had a Great Professional Service from start to finish. Sue visited our property and made positive recommendations for us to help sell our family home. It was stress free,
Sue SOLD our home within 2 Days.
I would Highly Recommend Easy Home lets and sales.
Chris looked after us once our home was "under offer" and Sold. Chris made sure everything we needed was in place for a stress free completion. We received a very professional and personal service throughout.
Easy Home Lets and sales have always been there and looked after us with any questions.
Thankyou Sue , Chris and the teamPositiveResponsiveness, Quality, Professionalism, Value
Angela · 12 November 2020
★★★★★ 5/5
GoogleWe sold our house the first day it went on market, a very good price was achieved.
Sue made sure we had plenty of viewers and she did the viewing too which was great. Then lockdown, even during this stressful time the team at Easy Home Let's & Sales were super professional , Chris was very responsive to our queries and chasing up. The price for selling was very competitive,we would definitely recommend them and would definitely use again. Thanks again to the team at Easy Home Let's & Sales.PositiveResponsiveness, Professionalism, Value
Sheila · 12 November 2020
★★★★★ 5/5
GoogleWe left the property today and would like to say a big thank you to Beth, Sue and all others who provided fantastic service throughout and made our stay a really great experience.
刘小铭 · 10 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.