Trusted Agent profile · Chorley

Bridgfords Chorley Sales reviews

3.4

★★★★★

889 reviews across 2 platforms

16/18 High Street, Chorley, PR7 1DN, PR7 1DN

Bridgfords's office in Chorley, at 16/18 High Street, is rated 3.4 out of 5 across 889 reviews on two platforms, including 433 Google reviews rated 4.8.

Google logo

4.8 / 5

433

Reviews on Google

This office

Trustpilot logo

456

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chorley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional and Courteous

Professional, speedy and courteous service from start to finish.All three members of staff I had contact with were excellent.A smooth sale process. Thank you.

Martin · 6 April 2024

5/5

Google

I found Emma Mudd very helpful throughout the process of us purchasing their clients property, she kept us informed and updated and chased other parties involved

Graham · 10 February 2020

Agent replied · 8 February 2025

Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott

1/5

Trustpilot

Non Responsive

We've been using their management services for 5 years but the last 2 years have been a disaster.Their forced Landlord regulations fees is just a farce to extract money from landlords and their inability to deal with matters is just laughable.

Mahmood · 6 January 2023

5/5

Google

Very professional in their approach, Lyndsey and Kate always make time to get matters in order, look after both Landford and tennents needs. Friendly service.

Neville · 10 February 2020

Agent replied · 8 February 2025

Thanks Neville for your 5* rating. Best wishes, Mark

5/5

Google

Excellent first class service from all the staff at Bridgefords, both on sales and letting. Would strongly recommend and will not hesitate to use again.

Carl · 10 February 2020

Agent replied · 8 February 2025

Carl, thanks for taking the time to leave such a kind review. Best wishes, Mark

5/5

Google

Had a fabulous experience buying our property would highly recommend excellent customer relations from start to finish made buying our new home an enjoyable experience

Daniel · 10 February 2020

Agent replied · 8 February 2025

Many thanks Daniel for your fantastic 5* review. It gives me great pleasure to read that once again our Bridgfords branch were professional and helpful. Thank you for the recommendation. Kind regards, Lucy.

1/5

Trustpilot

Has it gone bust

Has it gone bust ? Honestly worst experience no responses, website is down now ? Where does this leave us ? Any advice ?

Consumer · 12 March 2024

5/5

Google

Emma and Louise are extremely helpful and very proactive; exactly the attributes required when you need a good estate agent. Many thanks for a job well done.

Sandra · 10 February 2019

Agent replied · 8 February 2025

Thank you Sandra for your kind words of Emma and Louise, it is great to read that they were extremely helpful, proactive and offered a 5* service. Best wishes, Gemma.

5/5

Trustpilot

More views promised in a week than…

More views promised in a week than others I can mention. Yes I realise not sales……..yet!

G · 1 August 2024

5/5

Google

Exceptional service. Put the property on the market super-quick, and we had a tenant before internal doors were even all in! Can't recommend enough.

Sharon · 10 February 2020

Agent replied · 9 January 2025

Thank you Sharon for your wonderful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott

1/5

Trustpilot

Me and my friends had very bad…

Me and my friends had very bad experience with bridgfords letting agency at Halifax branch. I wouldnt give them even 1rating star if I could. The way they treat their customers is terrible. Not surprise about your ratings now. Never again. I will let all my friends know how we have been treated and to avoid it!!!

Lukas · 4 September 2019

5/5

Trustpilot

nathan is a credit to bridgfords

nathan is lovely! i was working today so i had to send my grandmohter on my behalf and she could only say nice things about him, same with me! credit to bridgfords! although i will not be applying for that certain property i would like to stick with nathan untill we do! very easy to talk to.

Maranda · 16 April 2019

5/5

Google

Helpful, great communication and care about getting things right for all parties concernedPositiveResponsiveness, Professionalism

Dominic · 9 February 2022

Agent replied · 8 February 2025

Thank you for your brilliant 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Unprofessional

Turned up for a viewing which was triples booked, we had a viewing for 9:10 and they showed around another couple without checking who was supposed to be there at what time.Unprofessional attitude and we will be avoiding this agency from now on.

Ivy · 2 July 2022

5/5

Google

Excellent service every time I get in contact with. Highly recommend getting in touch whether your looking to buy, sell, rent or let. Thanks guys!

Rachel · 10 February 2019

Agent replied · 8 February 2025

Thank you Rach for your great 5* review and recommendation of our team at Bridgfords, Chorley. Kind regards, Scott.

5/5

Trustpilot

Great service!

Manj found us a new tennant very quickly and negotiated a significant increase in rent. He has been by far the most effective person we have dealt with at Bridgfords

Beth · 6 September 2023

5/5

Google

Both Emma and louise were so helpful,would strongly recommend bridgfords to anybody looking to buy or sell.property.they made my dream come true.thank you.

Michael · 25 October 2019

Agent replied · 23 October 2024

Michael, thank you for your recommendation and kind regards, best wishes, Mark

5/5

Google

Brilliant service 👍 …

David · 9 February 2023

Agent replied · 8 February 2025

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

1/5

Trustpilot

Patronising staff who are not helpful

Patronising staff who are not helpful. They lie (e.g. we will clean house and remove old furniture before you move in - they did neither) and provide contradictory information. They also expect you to pay for repairs when it is the landlord's responsibility. The worst letting agency I have ever used. Avoid at all costs!

Jade · 18 June 2019

1/5

Trustpilot

Do not use - Untrustworthy

Do not use! Provided false information which was only discovered during surveys and left me unable to buy the property which has left me severely out of pocket. Awful service throughout and untrustworthy company.

Sam · 3 April 2023

4/5

Trustpilot

Lovely friendly staff

Lovely friendly staff, very helpful and patient. They helped with the conveyancing process as a lot has changed after covid and Ziggy you was a star thanks for your support.

Lesley · 27 July 2023

1/5

Trustpilot

"I can't send you a copy of your…

"I can't send you a copy of your contract""We are not allowed to go round and knock on the tenants door"They don't do any work. I've not had any contact since I asked them what they've done to collect the rent (7months in arrears) and that was three months ago.They're horrible to the tennant too.

Sven · 23 February 2019

5/5

Google

Helpful smooth transition

David · 9 February 2023

Agent replied · 8 February 2025

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

A real waste of time

A real waste of time! I was after a property and repeatedly had to ask for a viewing. Requested that I was kept up to date with the property (there were issues regarding the seller) which they did not! What the vendor was paying them for I have no idea. Terrible (Wilmslow)

Snow · 2 March 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews
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