Every review we hold for the Chislehurst office, from every platform, shown as written. First names only.
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5/5
GoogleRae found a lovely house for us and we are very happy now we have moved in. Due to various circumstances outside the control of either ourselves or KFH the house buying process was long and torturous but Rae was proactive and easy to communicate with throughout. KFH brought their experience to bear in helping us resolve everything when our buyers were dragging their feet. Many thanks
D Β· 10 November 2019
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5/5
GoogleI recently worked with Vanessa on my latest purchase and I cannot thank her enough for how easy she made everything for me. Vanessa is a delight to deal with, is extremely knowledgeable and kept me well informed throughout the process. Vanessa is a real asset to the Chislehurst branch and KFH in general. Thank you Vanessa!PositiveResponsiveness, Professionalism
Rebecca Β· 12 December 2021
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5/5
GoogleWe were very impressed with the service received from KFH when selling our house.
The market has been particularly challenging of late but KFH, and in particular Kevin, were constantly working to get the sale over the line.
Thank you.
Alison Β· 7 October 2023
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5/5
GoogleKFH lettings- Michaela was amazing. First time renting and she ensured the process was as easy and smooth as possible. Very pro active and stuck with me the entire way through. Amazing team and also a thank you to Anita & Jack also. Wishing the team a Merry Christmas and Very happy New year!
Lil Β· 24 June 2022
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1/5
GoogleMy father called this place looking for book a house viewing and was victim to racial profiling. When a customer come to look at a house, questions such as 'can you afford this house' come across as rude and disrespectful. Questions such as, is the houses you're looking for within this price range or where are you currently living could be used to tailor the house hunting experience I understand, but can you afford this house?! Ridiculous. My father is a GP and pays his taxes, so to be ask such a question I think is highly unprofessional. If it weren't for the busy schedule around during this time of the year I'm sure he would have been more inclined to make a complaint. I however am disappointed, especially living in Chislehurst for over 15 years now. Susan should be more respectful in the future.
Michael Β· 11 August 2020
Agent replied
Hello Michael,
Further to your review, we are very disappointed to note your comments.
We have investigated your feedback and followed up with the member of staff that your father initially spoke to. The branch director, Susan, has also since spoken with your father to address his concerns and explain our standard processes.
When any prospective buyer registers with us, we always ask a set of standard qualification questions to best understand their requirements and position, including budget. This process is undertaken with every prospective applicant, in order to ensure we can assist with their property search as best we can.
Susan has already arranged a viewing for your father at the property in question and we wish him the very best of luck with his search.
Kind regards,
KFH Chislehurst.
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5/5
GoogleJason has been excellent in helping us find our next property to rent. He went above and beyond and went out of his way to arrange and organise viewings for a number of flats at short notice, so we could get a feel for what is to offer within our budget. The communication has been excellent and has made us feel at ease. Would highly recommend.
Lauren Β· 19 November 2019
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5/5
GoogleKFH Chislehurst were absolutely fantastic from start to finish for the sale of our house. All of the team are excellent at what they do and always committed to providing the best service.
We had the pleasure of working with Susan Tary she made sure that it was a smooth and successful process throughout. I would highly recommend KFH to anyone looking to sell their property.
Charlie Β· 29 July 2019
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5/5
GoogleHaving registered with nearly 50 estate offices 1 stood out. KFH Chislehurst and Lucy Baker in particular made what had been a stressful anxiety filled experience into a more easy-going, understandable and extremely stress-free experience. Thanks again KFH and especially thanks Lucy!!!!!
Karen Β· 29 June 2023
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5/5
GoogleI cannot recommend KFH Chislehurst enough. I have a number of properties managed by different agents (due to location) and I can say hand on heart that the one managed by KFH is by far and away the best. The communication is swift and to the point, tenant management is ace. Keep up the good work!
Alastair Β· 20 March 2025
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5/5
GoogleIβve had an excellent experience with KFH as a tenant. I had difficulties when moving into a new properties where I was no longer in a position take up the tenancy and had to surrender, they were very professional and supportive throughout. They liaised with myself and the landlord, coming to an agreement that was fair and appropriate for both parties. They also went above and beyond to support me through this time, I would like to send a huge thank you to both Anita and Michael for their support.
Abbie Β· 23 February 2024
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5/5
GoogleWe've used Kinleigh Folkard & Hayward for an emergency move ! The team is very responsive and quick in taking action. Highly professional and very helpful. Trusted and recommended π
Anita Barry helped personally in the process and overseed all the steps and procedures. Big thank you Anita, Michaela Petrosjanova and Jack
Cristina Β· 24 June 2022
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5/5
GoogleExcellent service from the Chislehurst team. Deana Watkins who valued the property, she was very sensitive to the fact that it was owned by my parents who had both just passed away. We had an offer on the property before it even went on Rightmove. Then Vanessa Spencer who took over as Sales Negotiator. She was very efficient, I never had to chase her for an update, she was on the ball. KFH made the whole experience bearable for me, & weβre so accommodating, as I donβt live in the area. If ever I need to sell a property again, KFH will be my first choice.
Jon Β· 10 February 2024
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5/5
GoogleI absolutely loved all help Iβve received from Anita at the Chislehurst branch and cannot thank her enough for not only helping me but being kind, funny and always there for me. I love my little studio and if I ever decide to move somewhere else, Iβll use their service again for sure! Thank you!
Georgia Β· 20 March 2025
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5/5
GoogleWe sold our house with KFH who offered a professional service from start to finish. Our house sold quickly with negotiations very well handled by KFH and they continued to stay very supportive and informative as we progressed through the challenging process of selling and buying our next house. A truly outstanding level of service.
Luke Β· 20 March 2025
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5/5
GoogleFranck Rouget made the process of purchasing my first property seamless. Since the first viewing, all the way up to, and even after the property was purchased, Franck was always available to answer any queries of mine. He went above and beyond what was expected. I am very thankful to him for that and would highly recommend contacting Franck for their next sell or purchase.
Sam Β· 16 December 2018
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5/5
GoogleKFH has been great in helping us to purchase our first family home. Rae was very helpful and responsive and helped us coordinate and communicate effectively with the seller and both sets of solicitors. She was great at keeping on top of things and making sure things were progressing as they should. We would definitely use KFH in the future and highly recommend!
Naveen Β· 3 December 2019
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5/5
GoogleFranck Rouget made the process of purchasing my first property seamless. Since the first viewing, all the way up to, and even after the property was purchased, Franck was always available to answer any queries of mine. He went above and beyond what was expected. I am very thankful to him for that and would highly recommend contacting Franck for their next sell or purchase.
Sam Β· 25 June 2018
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5/5
GoogleHaving bought my property through KFH I have now let my property out through them with in a week of having agreed to let it. They have a fantastic team of negotiators and staff. Special mention to Anita, Megan and jason for their professionalism and hard work. I will certainly be a future customer through acquisitions in the future. Regards adam
A Β· 9 March 2020
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5/5
GoogleDeana and the team at KFH Chislehurst were very helpful in going well beyond the call to make our house purchase work. Looking forward to moving in soon.
Tanya Β· 20 March 2024
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5/5
GoogleAnita is always very helpful!
Stefano Β· 20 March 2025
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5/5
GoogleWe recently completed the sale of our parents' house through KFH Chislehurst. It was a stressful time but made easier by Kevin Byrne and the rest of the sales team. His communication with us was generally good, kept us informed and he responded to our queries quickly.
Jenny Β· 29 May 2025
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4/5
GoogleJust bought a house via KFH in Chislehurst. Tariq was our main point of contact and was great throughout. Super helpful, always responsive (even on days off!) and stayed on top of the sale throughout to ensure we got it over the line by our desired date. Highly recommend Tariq :)
Ami Β· 11 March 2022
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5/5
GoogleI would highly recommend K FH To anyone looking for a rental Property or To buy or sell a Property.
From the moment, I made my initial phone call through to Lucy, she went above and beyond to help me find a new family rental Home.
Throughout this journey, We had quite A few hurdles to overcome, however, Lucy, Anita and the rest of the team were Beyond helpful.
I cannot thank them enough for helping us through one of the most stressful moments of our lives . I would never look to using another agent Again.
Kerry Tomlinson
Kerry Β· 9 December 2023
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5/5
GoogleThanks to the Team at Kinleigh Folkard and Hayward (Chislehurst) for making our transition process easy. We viewed the property on a Sunday and the process was so quick that we moved in 6days after the viewing. A massive thanks to Jason for taking his time to go through all the necessary documents that was needed to secure the property.
Ese Β· 25 February 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.