4/5
FacebookI just wanted to give a massive thank you to Lewis Stacey from the Abingdon branch. He has been dealing with our move and I could not fault him in any way, such lovely people as well. Thank you again. Kind regards, Sharna Dixon.
Trusted Agent profile · Chipping Norton, Oxfordshire
Verified
Chancellors Chipping Norton reviews
★★★★★
475 reviews across 2 platforms
7 Market Place, Chipping Norton, Oxfordshire, OX7 5NA
Part of Chancellors, see every office.
Chancellors's office in Chipping Norton, Oxfordshire, at 7 Market Place, is rated 4.1 out of 5 across 475 reviews on two platforms, including 122 Google reviews rated 4.5.
Reviews
Every review we hold for the Chipping Norton office, from every platform, shown as written. First names only.
Facebook5/5
GoogleWe bought and sold using Chancellors in Chipping Norton. A highly efficient and reliable service that I would thoroughly recommend. Tom was always at the end of the phone to answer my questions. A big thank you to all the team!
1/5
FacebookWaiting over a week for a viewing when I am a cash buyer is unacceptable. So is insisting on a BAFO on one house today and not enabling me to view the possible alternate. Staff have little or zero knowledge of the house you are viewing. All In All very very frustrating !!
Agent replied
Thank you for bringing this to our attention Daryl, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
1/5
FacebookThey misplaced the keys we returned and now almost 2 weeks and still no check out inventory done. The owner has moved in and is living at the property... so any damage caused now will likely be blamed on us... no clue when/if my £2k deposit will be returned. No one ever calls you back. Would not recommend
Agent replied
Hi Claudia, thank you for taking the time to write a review. We are sorry that you have felt cause to rate us 1 star. Please could you contact us at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.
5/5
FacebookOnce more, a very positive experience with the change of tenants in my flat. First class service, all very thorough and professional. Joanna has been excellent value throughout and I am very grateful to her, particularly being 8,000 miles away...
5/5
FacebookSophie Taylor was an excellent help in organising the letting side for my property in headington, she was very helpful and easy to talk too and would highly recommend chancellors to let out any property. Thank you again Perry and Dawn lewis
5/5
FacebookApril Montagna existing landlords and future one's I would highly recommend April for her prompt attention in dealing with any issues you have she is very efficient and knowledge. A great asset to Chancellors well done. keep the good work up .
1/5
Facebookavoid them!! two viewings arranged with them. one in Oxfordshire and one in Wiltshire, but agents did not show up at all. made us to drive 1:30 hours and realising the house is under offer since a month ago. would not be looking to buy a house if being advertised by them.
Agent replied
Hi Sam, we are sorry to read of your issue. Please contact us directly on directors@chancellors.co.uk. We will be happy to help and look into the matter for you. Many Thanks
1/5
FacebookFor 8 MONTHS I have been begging these morons to get several issues sorted with the home I rent. I AM STILL WAITING! I can honestly say this is the worst estate agents I have ever had the misfortune of dealing with. It has been one disaster after another with them.
Agent replied
Hi Kimberley, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookChancellors were fantastic when assisting our search in finding a property. Very efficient and great customer service from searching for the property and all through our tenancy. Many thanks to Adam Lewis at the High Wycombe branch for all his help!
5/5
FacebookExcellent experience dealing with Chancellors. Important decisions such as buying and selling houses are not easy to deal with. Neil Ballard made our experience a pleasure. He was helpful from the outset, really attentive to our criteria and surpassed our expectations.
5/5
FacebookI have been dealing with chancellors in newbury and Declan Hartigan has helped me throughout my whole property search. He was great, always replied instantly to my emails and was very professional throughout the whole search for rented accommodation. I now have a move in date and will 100% recommend chancellors to everyone!! Thank you all :)
Agent replied
Thanks for the review Charlotte!!
5/5
FacebookI came in to the Aylesbury branch and was dealt with by a man named Harry Price he was fantastic very funny and very helpful. Gave me all the information I needed and will be using them again. Thank you Harry
1/5
FacebookThe worst experience I ever had!!!! I view the flat, had to travel all the way there to check, but I was happy because I liked it. I said that I will take it, I spent 4 days filling different forms, making “rent passport”, going through the checks and only when I started to ask how my application is going they said that someone else rented. Really?? I refused going for another viewings, I refused applying for other flats that I saw from another agencies!!! I would never ever recommend this place!!!!
5/5
FacebookI tell you what! Stephanie was tip top fantastic in helping me in my search for a rental property in oxford, can't sum up how helpful she was and just want to say thanks again if you read this! x
1/5
FacebookWe had the worst renting experience in the UK. Chancellors agency lied to us for getting a few stuff done in the flat before signing the contract, they never discussed those things with the landlord, we signed the contract and moved in and the flat was not professionally cleaned and not freshly painted as stated in the contract. They didn’t care about these problems saying it’s landlord fault and letting us to deal with the problem. On top of it at the beginning of the conflict they seemed to take our part asking the landlord to respect the contract but after a phone call between the landlord and manager Riley Drake-Smith they changed their mind and jump on the landlord side (who breached the contract) advising us if we don’t reach an agreement with the landlord to search for a new property. So because of the agency and their dishonest actions, in full pandemic, before Christmas, we had to search for a flat and move again, even though we’ve just moved to that property. So they didn’t care about us one second and they think it’s a normal thing to move house every month just because of their poor services, lies, unprofessional and dishonest behaviour. I would not recommend to anyone this agency. The whole experience was a nightmare.
5/5
FacebookI would like to say a big thank you to Emma Aquino for being very helpful and organising our new kitchen floor being laid. Really happy with it. She is also very quick to answer any queries we have.
5/5
FacebookPhoned up with a general query regarding getting a mortgage and spoke to Paul Folley who was really helpful! Really happy that they are open a bit later as well so I could reach them outside of work hours!
1/5
FacebookYour company overcharged me. The outstanding amount was £91.20 but I calculated as £61.18 so the difference is approximately £30. It's not the amount that I'm concerned with, but how you deal with your customers. It's not right that you agree a fee with me then go back on your word! You didn't reply to my email and sent another invoice demanding £91.20 without disputing my calculation which was agreed with your letting management! Not replying to my calculation and then threatening me with legal action is absolutely disgraceful, so this review is justified.
5/5
GoogleI saw a property in Chipping Norton with Julietta, very professional agent. Highly recommend.
Agent replied · 19 June 2024
Hi Tanya, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookWould just like to say a big thanks to Nathan at the Aylesbury branch for all of his help and hard work, he has been very efficient and understanding. Me and my boyfriend are both very pleased! Thanks again!
5/5
FacebookJordan Liepa Client Development Advisor is incredibly polite and very easy to talk to him,Very quick to respond to any of my queries and sorts out any problem we may have immediately, Would highly recommend
5/5
FacebookAustyn Is absolutely fantastic. Since we walked through the door any issues we’ve had (and there’s been a few! ) Austyn has sorted them out so quickly and promptly and kept myself and my partner up to date with all developments. His friendliness and professionalism really does put me at ease!
Agent replied
Thank you ??
5/5
GoogleGreat service and friendly staff. Couldn’t be more helpful in my house search, particularly Lorraine who took a great deal of time to find out what we were looking for and wanted in our next home
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